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Mars Petcare launches new online platform for pet owners

Mars Petcare has unveiled a new, free digital education tool in partnership with the Waltham Petcare Science Institute to help pet owners during the pandemic and beyond.

Pet Health Pal, which has now launched in both the US and the UK, will answer dog and cat owners’ questions related to pet health and ownership.


Powered by the Facebook Messenger and WhatsApp chat bot functionality, the app is the first tool of its kind. Topics featured on Pet Health Pal include COVID-19 and pets, food, health, exercise and happiness.

Helen Warren-Piper, general manager at Mars Petcare UK said: “During COVID-19, a number of pet parents have got in touch with questions and concerns about how best to take care of their pets during the pandemic.

“This is why at Mars Petcare we are launching the “Pet Health Pal” app, giving pet owners in our pet loving nation easy and quick access to valuable advice and resources provided by experts at the Waltham Petcare Science Institute.”

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