Camelot, the National Lottery operator, has on Tuesday announced its best-ever returns to Good Causes from ticket sales for the second consecutive year.
Sales again surpassed £8 billion following four consecutive years of growth, touching £8.09bn in the 2021-22 financial year ending on 31 March.
Although this represents a decrease of £283.2 million on last year’s record sales of £8.3bn, it is only the second time in the National Lottery’s history that ticket sales have broken the £8 billion mark.
“At a time when the National Lottery has faced uncertainty on a number of fronts, Camelot has once again raised a record amount for Good Causes from ticket sales, and has also ensured that a record-equalling £3.1bn was once again generated for society through Good Causes, Lottery Duty and retailer commission – at a time when other funding sources are being squeezed,” Sir Hugh Robertson, Camelot chairman, said.
“An incredible £46bn has now been raised for National Lottery Good Causes – around 65 per cent more than government expectations at launch. With sales of over £8 billion for two years running, the National Lottery as a whole remains in fantastic shape – with sales of draw-based games continuing to be especially strong.”
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Including unclaimed prizes, £1.91bn was generated for Good Causes over the period – an increase of £24.3m on last year and the equivalent of £36mn every week. This makes it the second best-ever total raised for Good Causes – second only to 2012-13 during London 2012 and when there were significantly more unclaimed prizes – and only the third time in the National Lottery’s history that the Good Causes money generated has exceeded £1.9bn.
“Achieving National Lottery sales of over £8bn two years in a row while maintaining very high levels of public participation – despite the challenging and changing external environment – proves that our strategy of offering great consumer choice in a safe and convenient way continues to be hugely successful,” Camelot chief executive Nigel Railton said.
“It’s also testament to the resilient, innovative and responsive business model that we’ve put in place over the last few years.”
He said the performance has been driven by unmissable brand connection and continued strong Lotto sales.
Despite fewer large EuroMillions rollovers – with 15 draws with a jackpot of over £100m in 2021-22 compared with 22 the year before – Camelot still achieved draw-based game sales of £4.64bn, a slight dip of £43.2m.
The National Lottery Olympics Homecoming event
The flagship Lotto game continued to be the most popular game, with a steady stream of ‘Must Be Won Rolldowns’ resulting in boosted prizes for everyone – including around a million players on average per ‘rolldown’ who win an additional cash prize of £5 for matching two main numbers.
The majority of sales decline for the year is attributable to a decrease in sales of National Lottery Instants, down £240m year-on-year to £3.44bn.
Making up almost 60 per cent of sales, retail remains the largest National Lottery sales channel and Camelot achieved in-store sales of £4.67bn in 2021-22, with retailers earning £265.4m in commission, the equivalent of around £6,000 per store.
The sales figure in the channel was down by £190.2m from the previous year, when sales touched £4.86bn. Camelot said the ongoing challenges caused by the pandemic in the early part of the year and, more latterly, the cost-of-living crisis impacted the sales.
The company added that its in-store standards and rewards programme for independent retailers continued to prove hugely successful over the year – resulting in the company seeing some of its best-ever store standards and awarding a massive £548,000 in cash rewards to independent shopkeepers.
National Lottery retailer Balasingam Jasotharan, who won the top prize in Camelot’s Site, Stock, Sell online quarterly prize draw in February 2022, with Camelot Retail Sales Executive, Alison Gorman
Despite having a record number of people playing online in 2021-22, this year’s digital sales of £3.41bn were £93m lower than last year – with players individually spending less as consumers enjoyed greater choice post lockdown, and also due to the introduction of lower online play and wallet limits for potentially at-risk players.
Over the course of the year, National Lottery players won £4.61bn in prizes, down from a record £4.85bnn in 2020-21, and 364 new millionaires were created – just short of one new millionaire a day, with three new EuroMillions jackpot winners making it into the top 20 biggest-ever National Lottery winners over the period.
Railton continued: “My 1,000 Camelot colleagues and I are incredibly proud of what we’ve built: a strong, resilient business and a huge UK brand that brilliantly connects the National Lottery’s unique purpose with play. In the year ahead, we’ll continue to invest and innovate to respond to the changing consumer environment because we all care deeply about the future of The National Lottery – and the vital difference that it continues to make to the whole of the UK.”
Earlier this year, Camelot has lost out to Allwyn Entertainment in the bid to run the National Lottery after 2024, when the current licence expires. Camelot has held the licence since its inception in 1994.
Eight more local authorities have committed to implement High Street Rental Auction (HSRA) powers as the latest wave of Early Adopters.
These are Barnsley Metropolitan Borough Council, Broxtowe Borough Council, Camden London Borough Council, Hillingdon London Borough Council, Lichfield District Council, North Northamptonshire Council, North Somerset Council and Westminster City Council.
High Street Rental Auctions, introduced at the end of last year, give local councils the power to auction off leases for commercial properties that have been empty for long periods.
This brings the total number of councils trailing the scheme to 11 – with Bassetlaw, Darlington and Mansfield councils becoming Early Adopters in November.
“We’re bringing shops and shoppers back to the high street, boosting trade, creating jobs, supporting our communities and driving local growth through our game changing High Street Rental Auction rollout,” local growth minister Alex Norris said.
“I am delighted that eight more councils have become Early Adopters of these new powers, acting as leading lights for other local authorities.
Small business minister Gareth Thomas added: “We promised to lift the shutters on the country’s high streets and that’s exactly what’s happening across these local authorities today.
“We know that small businesses are the drivers of our economy, which is why we’re working hard to boost exports and tackle late payments, and HRSAs are another crucial tool to support SMEs, increase jobs and go for growth.”
HSRAs allow councils to put properties up for auction that have been empty for more than 365 days in a 24-month period, for a one-to-five year lease. The measure is aimed at reinvigorating town centres and giving local businesses the backing they need to thrive.
Over £1 million of funding has been provided to support the rollout of HSRAs and the government said it looks forward to more councils delivering with the powers.
Allwyn, operator of The National Lottery, has announced it has awarded £20,000 in prizes to 11 National Lottery retailers in its latest Site, Stock, Sell online quarterly prize draw.
A single National Lottery retailer took home the £10,000 top prize, while a further 10 retailers each won £1,000 for achieving high scores in Allwyn’s Site, Stock, Sell online in-store standards programme.
"My husband and I are big charity people and that’s why we always make sure we do everything to maximise National Lottery sales and our shop’s contributions to Good Causes," said Ranmal Punja Odera, owner of Smokers Paradise and winner of £1,000.
"I worked for the NHS for years, and now I support the community and our customers. I often take our elderly customers out for brunch and dinner, so I will use the money to treat them to a nice afternoon tea and also give a little to a charity. Then the rest could go towards a holiday."
Tanwar Hussain
Tanwir Hussain, owner of Premier News in Chorley and winner of a £1,000 prize, said: "I was so happy when I found out I’d won. It means we can buy a new washing machine with the money.
"The National Lottery makes a huge difference to our store, as it helps to drive footfall. We recently had the new National Lottery permanent point of sales equipment installed which looks great and is already making a difference."
Allwyn’s Head of Field Sales, Karl Southworth, said: "I’d like to say a huge congratulations to this quarter’s deserving Site, Stock, Sell online prize winners. Keep up the fantastic work. We know that keeping Scratchcard dispensers full, signage current and up to date, and play slips topped up helps maximise sales of The National Lottery and, in turn, increases returns to Good Causes. Thank you for your hard work in helping to raise over £30 million every week for National Lottery-funded projects."
This month, independent National Lottery retailers have the opportunity to earn even more in rewards through Allwyn's Site, Stock, Sell online programme. They can earn £25 instead of £10 for uploading point of sale pictures and scoring 8 or more out of ten. This is helping support the huge £104m guaranteed EuroMillions special event draw tonight (7 March), with POS having already been sent to stores ahead of the huge draw.
If National Lottery retailers haven’t already, they can sign up to The National Lottery Retailer Hub today to find out more about bonus opportunities like this one: https://tnlpartners.co.uk/
Full list of winners:
£10,000
A National Lottery retailer in Kent*
£1,000
Simon Atkinson, owner of Woodfield Convenience Store in Harrogate
Visalini Jeyanand, owner of Go Local Extra in Derby
Paul Walker, owner of Bargain Booze in Wigan
Ranmal Punja Odera, owner of Smokers Paradise in Billericay
Tanwir Hussain, owner of Premier News in Chorley
Shushil Patel, owner of AJ’s Xpress in Bolton
Dipak Patel, owner of Saltaire Wines in Shipley
A National Lottery retailer in Bristol*
A National Lottery retailer in Doncaster*
A National Lottery retailer in Surrey*
*Retailer has chosen to remain anonymous
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Isabelle Spindler-Jacobs, outgoing Managing Director of Dole Packaged Foods Europe
Dole Packaged Foods has appointed of Erik Hamel as Managing Director for Dole Packaged Foods Europe, replacing Isabelle Spindler-Jacobs
Isabelle joined Dole in 2019, where she took the lead in relocating the business from Paris to Rotterdam during the challenging time of the Covid pandemic, where she established a fantastic office and team by focusing on diversity and valuing individuals.
Under her leadership, Dole Europe has gone from strength to strength through the exploration of new markets and route to market expansions. Delivering category growth in the UK, now with over 40 per cent share of total ambient fruits, and growing ahead of the category
Isabelle has overseen the relaunch of Doles Tropical Gold canned pineapple into major mults, along with launch of Dole’s 198g Pineapple and Tropical Fruit pots, perfect for a healthy on the go snack, gaining listings in Sainsbury’s and a first ever listing for Dole in B&M. Another first for Dole, under Isabelle’s leadership is the award-winning Add Some WoW campaign, where we stoked controversy for Dole by adding pineapple to the infamous Full English breakfast through a compelling social media and PR campaign that led to two awards.
Previous to joining Dole, Isabelle worked 17 years for Heineken in several roles.
Erik Hamel, will take over the Managing Director role from March 15. Erik joined Dole as Finance Director in 2020 and will continue to drive the company’s transformation, focusing on both short-term and long-term category growth, while promoting Dole’s sustainability work.
Before joining Dole, Erik worked for Heineken for over 25 years covering many different roles in finance, sales and general management across various European markets
“I am very pleased to be given the opportunity to continue our journey in which we strive to enhance nutrition through the goodness of fruit together with our stakeholders,” said Hamel
Widow of the former post master, whose compensation arrived days after his death, has slammed Post Office for delaying the compensation as well as for offering an "utter disgrace" of the redressal.
Terry Walter was one of 555 sub-postmasters who won a legal battle against the Post Office in 2019. He was part of the GLO Group Litigation Order (GLO) Scheme established after the 2019 High Court win.
The scheme's aim is to restore sub-postmasters to the financial position they would have been in had they not become victims of faulty Horizon software which caused false accounting shortfalls.
Walter had his Post Office contract terminated in 2008. He and Janet lost their business and then their family home. They moved in to rented accommodation where they lived for the past 15 years.
Janet said Terry's claim was put forward in February 2024 and it has taken a year to receive an offer for redress from the government.
Terry passed away in February, a week before a letter arrived offering "less than half" of his original claim for financial redress.
"It should have been a 40-day turnaround of an offer. And it's taken 12 months to receive an offer, an offer which came after Terry had passed away.
"They wanted a stroke report back in September to drag it out a bit more, to see if it's being caused by all the stress from the Post Office."
"I think it contributed considerably to the whole state of him.
"I've told them I will not accept [the offer]," Janet tells Sky News. "I think it's an utter disgrace. Not when I look at him and I think, no, what you've been through - I won't just take anything and go away.
"It's a scandal what they did with the Horizon system, it's a scandal now because of the length of time it's taken [on redress]."
The Department for Business and Trade (DBT) said, "We are sorry to hear of Terry's death and our thoughts are with Janet and the rest of his family and friends."
They added they have now issued 407 offers to the 425 GLO claimants "who have submitted full claims" and are "making offers to 89 per cent of GLO claimants within 40 working days of receipt of a full claim, with over half of eligible claimants having now settled their claim."
The DBT also said it has "doubled" the amount of payments under the Labour government to "provide postmasters with full and fair redress".
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Decline in plant-based product sales and rise in meat and dairy sales
Meat and dairy products saw a rise in sales in January, while their meat-free counterparts and dairy-free products experienced less demand compared with 2024.
According to a report released by Agriculture and Horticulture Development Board (AHDB), while the meat, fish and poultry (MFP) category saw volume growth of 1.4 per cent, meat-free products had their fourth consecutive year of decline.
This was mostly driven by vegetable-based products such as bean burgers, rather than meat imitation products (like Quorn), as vegetable-based products saw a -12.4 per cent decline.
This weaker performance is likely due to declining engagement with Veganuary, according to Google searches, and only a small proportion of the population (5.65 per cent) taking part in the challenge this year.
Of those who took part, 1.29 per cent are vegan all year round, 2.30 per cent completed Veganuary and 2.06 per cent did not. Of those who managed to maintain a vegan diet for the entire month, 39 per cent stated they are not going to continue with the diet beyond January, states AHDB.
Promotions played a big part in performance this January, and according to Kantar, meat-free product saw a 9.1 per cent decline in promotions year-on-year, which, along with high inflation, likely contributed to its performance.
While meat imitation products did see spend and volume growth in January, it was the only meat-free category to see increases in both, however, this isn’t expected to continue, as historically (2021–2024) there has been an average decline in volume of -22.5 per cent from January to February (Kantar 4 w/e 26 January 2025).
Cow’s dairy volumes increased by 6.1 per cent in January and saw volume increases in almost all product categories, while plant-based dairy sales increased by just 1 per cent, with volume declines in nearly all plant-based dairy categories, including plant-based cheese, spreads and butter.
Hannah McLoughlin, an AHDB analyst, said, “Our data highlights that consumer interest in meat and dairy-free products is not as strong as it was in previous years.
“The demand for meat and dairy remains resilient, with many consumers showing a preference for traditional products over plant-based options.
“This shift in consumption patterns, coupled with fluctuating promotional activity, suggests that the traditional meat and dairy sectors continue to hold their ground in the face of changing dietary trends.
“AHDB continues to promote the benefits of eating meat and dairy year-round, with our Milk Every Moment, Let’s Eat Balanced and Love Pork campaigns focusing on the great taste and health benefits of these products as part of a healthy balanced diet.”