Skip to content
Search
AI Powered
Latest Stories

Nisa opens 50th Express store at Trident Ottershaw Service Station

Nisa opens 50th Express store at Trident Ottershaw Service Station

Nisa has opened its 50th Nisa Express store with the launch of Trident Ottershaw Service Station.

The Ottershaw store transitioned to Nisa in October 2023, before undergoing a full refurbishment more recently.


This move was driven by two main factors- the need for a supplier that could provide electronic delivery notes compatible with their computerized back-office system, and strong recommendations from their system provider, highlighting Nisa’s superior integration and customer satisfaction.

Prior to the rebranding, the site had already undergone a significant refurbishment to enhance its appeal, particularly given its location opposite another service station with a Little Waitrose. This strategic upgrade aimed to position the Nisa store as a competitive alternative, offering a comprehensive range of grocery items beyond the traditional petrol station proposition.

“We’ve shifted from being just a filling station to a full-fledged grocery provider,” Trident’s finance director Christopher Roberts explains. “Our goal was to meet everyone’s needs, providing them with all sorts of goods from fresh bread and dairy to meal solutions and snacks. The Nisa brand has been instrumental in changing customer perceptions and boosting our sales. It’s been a real win-win situation for us and the customers.”

Nisa Express Trident 10

The rebranding to Nisa has positively impacted sales and customer perceptions. “Since putting up the Nisa signage, we’ve become more competitively priced, and our reputation has improved,” says Roberts. “One customer even said, ‘Thank God you are Nisa now because you were so expensive before.’ Our margins and sales have increased, making this transition very beneficial.”

The store’s transformation has already yielded impressive results. Since adopting the Nisa branding, the store has experienced a remarkable increase in sales and customer satisfaction. Shop sales have surged by 9.8 per cent in June 2024 compared to June 2023, while shop profit has soared by 39.5 per cent. The Fresh Rewards rebate scheme has also been a game-changer for the store, earning an additional £6,000 annually.

Popular items at the store include Co-op sweets and 7 Days croissants, with the latter selling around 15 units daily. Access to Co-op’s strong own brand has been a significant advantage, providing trusted and recognized products to customers.

Nisa Express Trident 9

“Being part of Nisa has allowed us to offer competitive pricing and a trusted brand with Co-op products. Customers have noticed the difference and appreciate the value we provide,” says Roberts.

Nisa’s Express proposition provides a fascia option and store format for smaller stores up to 1,000 sq. ft. With three formats available - forecourt, food-centric, and essentials - each format comes with the latest technology and contemporary design to provide a first-class shopping experience for consumers and will maximise sales in a minimal space environment.

Additional Nisa Express store openings in 2024 include sites in Liverpool, Southend, Leicester and Combe Down.

More for you

Volumatic employees ‘Wear It Pink’ to support Breast Cancer Now

Volumatic employees ‘Wear It Pink’ to support Breast Cancer Now, with Mandy House positioned second from right

Volumatic employees ‘Wear It Pink’ to support Breast Cancer Now

Employees from cash handling experts Volumatic have taken part in a special "Wear It Pink" day to raise money for cancer charity, Breast Cancer Now.

Around 40 staff members based at Volumatic’s Head Office in Coventry donned something pink – from socks, scarves and wigs to full head-to-toe outfits in pink, to raise funds for a charity very close to their hearts.

Keep ReadingShow less
Bira CEO Andrew Goodacre
Bira CEO Andrew Goodacre

'Devastating and out of touch' – indies react to Budget bombshell

Following the initial response condemning the Budget as 'the most damaging for independent retailers in recent memory' from the British Independent Retailers Association (Bira), members have shared their stark reactions to the triple burden of doubled business rates, increased National Insurance, and higher minimum wage costs.

Multiple retailers have calculated specific impacts on their businesses, with costs ranging from £90,000 to £150,000 per year.

"This budget was horrendous for us as a company. Estimated costs to be around £110,000 - £120,000 per year," said Andrew Massey of Masseys DIY in Swadlincote, Derbyshire.

Keep ReadingShow less
Brocks at Rockwell Green store

Brocks at Rockwell Green store

Christie & Co

'Popular' Somerset store on the market as long-term owners retire


Brocks at Rockwell Green, a Premier-branded convenience store near Wellington, Somerset is on the market as owners Simon and Rachel Brock are now looking to retire - after running the store for nearly 25 years.

Keep ReadingShow less
Ryan Reynolds and Rob McElhenney

Ryan Reynolds and Rob McElhenney

Rob McElhenney and Ryan Reynolds announced as new co-owners of Wrexham Lager

Wrexham Lager Beer Co Ltd, the oldest lager brewery still existing in Britain that has been brewing in Wales since 1882, has announced Rob McElhenney and Ryan Reynolds as new co-owners of the company alongside the Roberts family.

The acquisition was made by Red Dragon Ventures, a joint venture formed by The R.R. McReynolds Company, majority owner of Wrexham AFC, and the Allyn family of Skaneateles, New York. Red Dragon Ventures was created to drive growth in the Wrexham community and Wrexham AFC.

Keep ReadingShow less
Solar and wind power
iStock

Leading beverage brands join forces to accelerate renewable energy adoption

Ten global beverage companies have joined forces under a new industry-wide consortium, called REfresh Alliance, which is designed to help accelerate renewable energy adoption across the industry’s supply chain.

The new initiative invites additional companies from across the beverage industry to pool and scale their resources to remove barriers to renewable energy adoption in the supply chain, provide education on best market practices and support the industry’s transition to Net Zero.

Keep ReadingShow less