One Stop has rolled out a brand new, state of the art EPOS system to the whole of its portfolio of 900 core and franchise stores.
The convenience store group said the multi-million pound investment, which has taken over two years in development, will “significantly improve efficiencies in store, save colleagues’ time and has provided a best-in-class platform for future developments.”
“The world leading EPOS solution we’ve rolled out is a world-class system and the type that is not typically found in other symbol groups,” commented Mark Denton, head of technology,
“This will give our stores and franchisees a competitive edge and provides another strong reason for potential franchisees to join us, they all receive the same technology as part of the One Stop inclusive package.”
The system gives plenty of room for further growth, and the group has also invested in Wi-fi for all stores to help improve efficiencies further, Denton added.
Andrew McHugh, One Stop franchisee who has welcomed the new system to his store in South Cerney, said: “The day-to-day operations are now much quicker, so it’s good for employees as things like cashing up can be simplified.
“The new planograms are much improved and the reports are clearer and easier to break down into categories. From a business owner’s point of view I can really save time with reports like my VAT as I can just grab the report and export it, so I always know where I am. This is just the start and I know One Stop will carry on making even more changes and improvements, so it feels like we’re in a very positive position.”
One Stop said they implemented the system in the middle of the pandemic, adapting their initial rollout plan, and managed to seamlessly provide dedicated training to retailers. The new EPOS technology also compliments the other systems One Stop has previously invested in including Relex, which is its advanced, cutting edge forecasting tool.
The new system will control all frontend operations as every sale and stock related aspect – such as a cashing and reporting - will go through the new EPOS, meaning everything is accounted for at the touch of a button.
Benefits include, according to the group:
Franchisees who buy stock outside of the core offering will have visibility of all their products and processes are a lot quicker and more seamless.
With the new hardware with ‘fit for purpose’ tills in place, franchisees are now able to access the system from their home using a PC or tablet. Whilst this will benefit all franchisees, those with multiple stores, will be able to scan each of their businesses from the comfort of their own home.
The new EPOS system has more security features providing greater resilience and a quickening of in store procedures.
The new technology provides a real roadmap for the future, using retailer feedback there will be releases of new capabilities in the plan
“The feedback we’re getting from our colleagues has been incredibly encouraging. Completing this rollout during the pandemic period, we have to complement our exceptional colleagues in store who had the system upgrade - which was rolled out at a speed of 10 stores a night - whilst working night and day to service the needs of the community,” Denton said.
