Between rising employer National Insurance Contributions, higher wage costs, and incoming employment regulations, up to 160,000 part-time retail jobs in Britain are at risk of being lost over the next three years, a retailer body has warned, calling on the government to find ways of mitigating the costs and protect the jobs.
The British Retail Consortium (BRC), which represents most of the UK's biggest retailers, said that rising employer National Insurance contributions (NICs) and a 6.7% jump in the national minimum wage will add 5 billion pounds ($6.3 billion) to retailers’ labour costs in 2025 alone, increasing pressure on the industry to reduce staffing levels.
BRC stated today (26) that one in ten of these jobs could be at risk of being lost over the next three years as a result of the rising costs of employment, driven by measures announced at the last Budget.
Retail remains a vital source of employment right across the country; it is the largest private sector employer and the industry and its supply chains account for over a third of local jobs in 20 per cent of parliamentary constituencies.
There are currently over 1.5 million part-time jobs in retail, a little over half of all retail jobs. This includes students making extra money during their studies, parents working around childcare, and seasonal workers providing vital support during the peak trading periods.
Part-time roles are particularly susceptible to the changes in the employer NICs, the BRC said. Retailers will be taxed for any employee earning more than £5,000, down from the current threshold of 9,100 pounds, making it significantly more expensive to hire part-time workers.
These effects would be compounded by some of the proposed changes under the Employment Rights Bill, which could force firms to reduce the number of local, flexible jobs. This would have the biggest impact on part-time workers, including seasonal and student jobs.
Almost one fifth of retail colleagues are under the age of 25, making the industry a vital first step on the career ladder for hundreds of thousands of young people. However, with up to one in ten part-time jobs at risk, in addition to many entry-level roles, many young people could miss out on these opportunities.
This call to protect part-time jobs comes as the British Retail Consortium launches its 2025 Manifesto for Retail, which outlines a path for the retail industry to help kickstart investment in growth, people, and sustainability across the UK.
Helen Dickinson, Chief Executive at the British Retail Consortium, said, “Retail is a key source of employment right across the economy.
"The industry and its supply chains account for a third of jobs in one-fifth of UK constituencies and retail plays a vital role in upskilling the workforce and boosting productivity growth, currently spending £4 billion a year on training.
"Retail has long offered the first rung of the career ladder to hundreds of thousands of young people, playing a vital role in communities up and down the country.
"However, between rising employer National Insurance Contributions, higher NLW costs, and incoming employment regulations, the government may be kicking away the ladder for the next generation. One in ten part-time retail roles are now at risk of being lost.
“Retailers face a mountain of costs from the Budget and while they continue to absorb costs where they can, higher prices and job losses are inevitable.
"If the government can find ways of mitigating the £7bn of costs facing the industry this year, as well as ensuring a pragmatic approach to the Employment Rights Bill that focuses on tackling unscrupulous employers, protecting employees while supporting employment, then many jobs would be saved.”
Giving a cautiously welcome to Labour's Crime and Policing Bill laid in the Parliament today (25), a leading independent retailers association is calling on for more immediate action and concrete funding to address the retail crime crisis devastating high streets across Britain.
The new legislation contains over 50 measures, including stricter penalties for shoplifting of items under £200 and making it a specific offence to assault a shop worker.
The bill also introduces "Respect Orders," similar to the Anti-social Behaviour Orders that were in place until 2014.
Andrew Goodacre, CEO of Bira, said, "This bill represents a significant step forward in protecting our independent retailers who have been suffering from escalating retail crime.
"The current legislation, which deprioritises theft under £200 as a summary-only offence, has left many small retailers vulnerable and frustrated.
"However, we are deeply concerned about the four-year timeline to recruit 13,000 additional officers. Where is the immediate funding and support for businesses suffering right now?"
The British Retail Consortium recently reported that violent and abusive incidents increased by more than 50% last year, with retailers reporting approximately 55,000 thefts daily, costing the industry £2.2 billion in 2024 alone.
In Bira's own most recent crime survey, conducted in September 2024, it found that 78.79 per cent of businesses that had experienced theft in the past 12 months reported that the frequency or severity of theft incidents had increased.
Goodacre added, "Independent retailers are the backbone of our high streets. They cannot absorb these losses in the same way larger retailers can.
"Every theft impacts not just their bottom line but also creates an atmosphere of fear and insecurity for both staff and customers. The government must accelerate this recruitment timeline and provide emergency funding for additional security measures, as independent retailers cannot wait four years for protection."
Bira, which works with over 6,000 independent retailers across the UK, is calling for the government to provide immediate financial support for security measures, faster implementation of the new laws, and a concrete timeline for when retailers will see increased police presence in their communities.
While Home Secretary Yvette Cooper stated the bill aims to "take back our streets and town centres," Bira insists that without proper funding and accelerated timelines, these promises risk becoming empty words for struggling independent retailers.
Goodacre added, "Our members need more than legislation - they need boots on the ground and financial support for security now.
"We are particularly pleased to see the introduction of a standalone offence for assaulting retail workers, acknowledging the unacceptable levels of violence our members' staff face daily.
"But the retail crime epidemic requires emergency action, not just long-term plans."
The new all good fascia has taken London’s high streets by storm, offering a refreshing, clutter-free, and modern take on convenience retailing. With sleek, thoughtfully curated designs, it’s not just another fascia but a bold statement in the retail world.
Following the success of its locations in Buckingham Gate, Moorgate, Holborn, Islington, and a brand-new store near Monument, four more stores are set to open soon, expanding the estate to nine stores.
As the new fascia heads for further growth this year, the focus is expected to remain on London’s West End, Midtown, City, and Shoreditch, strengthening its presence in high-footfall areas.
The look and feel of the brand is created and unveiled by SomeoneCreative Head of Design Davinder Jheeta.
Speaking with Asian Trader, Jheeta shares, “SomeoneCreative was appointed as lead designers for the group in 2023.
“As a customer centric studio, we appraised sales data and customer feedback from existing estate stores and designed a new brand and interior aesthetic for the London-based retailer.”
With a neat and sleek look, the fascia is quite eye-catching and has been creating quite a buzz on the London high streets, making shoppers stop in their tracks. It is a wholly independently owned chain.
Jheeta says, “They (store owners) all believe in convenience first. They understand the nature of their fast transient customer base. Therefore, they prioritise speed of service and availability.”
The merits for an entirely new independent fascia were “overwhelmingly favourable”, adds Jheeta.
The new all good fascia has been created to highlight the independent retailers and their work which often gets buried under wholesalers and symbol group influence.
“We felt that often, the good work of independents gets presented as the work of wholesalers or symbols. While some symbols support their retailers, I frequently meet retailers who feel they are just a volume play.
“The aim with all good is to allow independent retailers to invest in themselves,” Jheeta explains.
“Therefore, when a multisite retailer decides to invest in their estate, I suggest they invest in themselves too.
“I have previously created both groups, and independent fascias so I am well versed in the merits and shortcomings of both," Jheeta tells Asian Trader.
The response from the customers has been positive so far, filled with surprise. The curb appeal is such that is making shoppers stop and have a look.
“Shoppers are loving all good. It’s just where they need it to be exactly when they need it. It’s the tagline of all good.
“Shoppers particularly love the bright, clean and friendly spaces. The store’s aesthetic is really captivating customers from the busy streets of London.”
The new fascia is not only about new look, but also resonates with a fresh approach and thinking.
Some stores are 24 hours and provide additional services such as fast charging pods, suitcase storage and key drops and much more.
“They have recently begun retailing premium spirits with some of the more popular ranges retailing over £500. They custom gift wrap them for customers and deliver,” says Jheeta.
Just like its aesthetics, all good’s range is also unique and outstanding.
Apart from the basic essential line, all good fascia stores have special focus on snacking and soft drinks. Snack options are available from all corners of the world to cater for all the tourists.
The stores also have a great selection of beers, wines and some fine spirits.
Cigar stations, vapes and tobacco are another focal point of these stores. They have a core range of health and beauty too. The focus when ranging is to stock what customers want and need, with a few surprises.
The stores will also have a new dedicated coffee line, building on the success of the fine whiskeys.
The bulk of the supply is currently coming from Bestway along with some select London suppliers to support the ranges. They are continually reviewing the supply chain.
The chain of stores is currently advancing its technology in stores, with media screens and shelf edge labels. The stores are still looking for innovative suppliers who can help them highlight their brands in super high footfall locations.
Some of the larger stores incorporate another group owned brand TheGiftCo, which provides a plethora of souvenirs in store with tailoring options available in store.
“The idea is basically ‘memories for you, gifts for them’,” adds Jheeta.
With fresh aesthetic, premium product mix, and customer-first approach, all good seems to be ushering in a new age of modern independent convenience stores.
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Unilever CEO Hein Schumacher Replaced by CFO Fernando Fernandez
In an unexpected turn of events, Unilever stunned investors today (25) by replacing chief executive Hein Schumacher with finance chief Fernando Fernandez, who will take on the tough task of reviving the consumer group's performance.
Unilever, which gave no specific reason for the change, is facing pressure from investors to revitalise its fortunes and the top management upheaval comes just weeks after Unilever announced underwhelming full-year earnings.
Unilever, which owns Hellmann's mayonnaise, Dove soap and Ben & Jerry's ice cream, said there was no change to its 2025 outlook or medium-term forecast and that the board was committed to "further accelerating" Schumacher's growth plan.
Schumacher, who joined in July 2023, will step down as CEO in March and leave the company on May 31. He is leaving by mutual agreement, the company said.
"We have made real progress and I am proud of what we have achieved in a short period of time," Schumacher said in a statement.
Srinivas Phatak, currently Unilever's deputy chief financial officer and group controller, will become acting CFO, while the company looks for a permanent replacement.
Schumacher's appointment and strategic changes had been welcomed by billionaire activist investor Nelson Peltz, who built a stake in the company in 2022.
Peltz, who is also on Unilever's board, did not immediately respond to requests for comment sent to representatives at his Trian fund.
"We are gobsmacked at the news that Unilever's very highly regarded CEO Hein Schumacher is to step down after a very successful 18 months in charge," RBC Capital analyst James Edwardes Jones said in a note.
When Schumacher became CEO, analysts and investors had applauded Unilever's decision to choose an external candidate as CEO.
"We conclude that it has to be something to do with his style of managing the company. We felt that the job needed an outsider, but maybe this was not the view of a meaningful proportion of Unilever's employees," Jones said.
Schumacher reset the group's strategy to address years of underperformance and laid out cost cuts last year, including separating its ice cream division and cutting thousands of jobs.
But Chairman Ian Meakins said the Board was impressed by Fernandez's "decisive and results-oriented approach", and had given him the task of executing the growth strategy.
"While the Board is pleased with Unilever's performance in 2024, there is much further to go to deliver best-in-class results," Meakins said in a statement.
Fernandez, 58, has been with Unilever since 1988. Before he became CFO last year, he held a number of roles such as President Latin America and CEO Brazil.
"Difficult to see this any other way as a negative, as growth was slowing recently, and the market will worry that more disappointing news may come," said Tineke Frikkee, a portfolio manager at Waverton Investment Management, a Unilever investor.
Frikkee said investors may know Fernandez from when he worked in Unilever's personal care division.
Harsharan Mann in the Global Equities team at Aviva Investors, a Unilever shareholder, said: "We were surprised by the announcement but have a positive view of the CFO and are encouraged by the appointment. He is a 30-year veteran of the business who ran the Beauty and Wellbeing division very well."
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Nisa Local Supports Bharat Hindu Samaj Mandir with £611 Donation
Nisa Local on Mountsteven Avenue, operated by retailer Billy Maher, has donated £611.26 to the Bharat Hindu Samaj Mandir in Peterborough through Nisa’s Making a Difference Locally (MADL) initiative.
The donation will help fund the temple’s vital community outreach efforts, which provide essential services to those in need, primarily by supporting the temple's extensive community outreach programs.
The Bharat Hindu Samaj Mandir plays a crucial role in the local community, providing food for homeless individuals in Peterborough, organising everyday activities for elderly members, and supporting local food banks.
Additionally, the temple promotes health and well-being through keep-fit sessions and health checks while extending support to refugees and NHS members.
With a membership base of 1,000 and serving around 3,000 individuals across Cambridgeshire, Lincolnshire, and surrounding areas, the temple is a pillar of community support.
Established in 1973, Bharat Hindu Samaj has a rich history of fostering cultural and religious harmony, welcoming members from diverse backgrounds, including Tamil, Telugu, Punjabi, Nepali, and Bengali communities.
Beyond local aid, the temple has also provided donations for disaster relief efforts both in the UK and internationally.
Billy Maher, owner of Nisa Local Mountsteven Avenue, expressed his pride in supporting the cause, “Bharat Hindu Samaj Mandir is a cornerstone of the local community, offering essential support to so many people.
"It is an honour to contribute through Nisa’s MADL initiative, and I am delighted that this funding will help sustain their invaluable services.”
Kishor Ladwa, President of Bharat Hindu Samaj Peterborough, shared his gratitude: “Any donation we receive is vital in allowing us to continue our charitable efforts.
"This generous contribution from Nisa Local Mountsteven Avenue will enable us to expand our food distribution programs, continue our elderly support services, and enhance our health and wellbeing activities for the community.
"We are truly grateful. We have some members with Nisa stores and we try to support them and the MADL charity as much as we can.”
Kate Carroll, Head of Charity at Nisa, also commended the donation, “Our Making a Difference Locally initiative aims to support grassroots organisations that make a real impact.
"Bharat Hindu Samaj Mandir has been serving the Peterborough community for decades, and we are proud to play a role in ensuring their continued success.”
Succeeding her mother, the late Queen Elizabeth II, Her Royal Highness The Princess Royal has assumed patronage of the Retail Trust, a charity dedicated to the welfare of retail workers established way back in 1832.
Retail Trust is a known name in among retailers and retail workers. It is known for improving the lives through wellbeing services, vocational and career development programmes, and supported living estates.
The charity offers support through physical, emotional, financial, vocational and educational wellbeing and for the over 55s in supported living services.
Queen Elizabeth II became the Retail Trust’s Patron in 1948 and continued to support the charity’s fundraising events and meet with staff and residents from its supported living estates for retired retail workers throughout her subsequent 70-year reign as monarch.
Welcoming the The Princess Royal, Chris Brook-Carter, chief executive of the Retail Trust, said, “We couldn’t be more honoured that The Princess Royal has become our Patron and in doing so continues the Retail Trust’s 74-year relationship with The Royal Family.
“We’re all extremely grateful for the long-standing support of The late Queen and we’re now very much looking forward to engaging HRH The Princess Royal, our new Patron, with the Retail Trust’s work to protect the health and happiness of UK retail workers.”
The charity works with more than 200 retailers to improve the hope, health and happiness of their staff and runs five supported living estates for people retired from the retail industry, or who are in the care of someone working in or retired from the sector.
Most recently, hundreds of retail workers got free training from the charity to help protect them against an expected rise in abusive incidents over Christmas.
Part of workshop was to help shop staff and delivery drivers feel safer during the busy festive shopping period, more than 1,300 people from over 200 retailers registered for the masterclasses on managing challenging situations in London and online.
Businesses including H&M, bp, Schuh and The Entertainer were among those to sign up their staff for the free training where they were provided with new skills to deal with difficult experiences and behaviour.