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Pontefract-based The Ice Co. win at the British Frozen Food Federation People Awards

Pontefract-based The Ice Co. win at the British Frozen Food Federation People Awards

Europe’s leading ice manufacturer supplier, The Ice Co., is celebrating after its Supply Chain & Logistics Teams won gold at this year’s British Frozen Food Federation’s (BFFF) People Awards on 16 June.

The awards, which celebrate the unsung heroes in the frozen food industry, recognised both teams’ hard work over the past year, as well as their dedication to consistently coming up with innovative solutions to improve the whole supply chain operation.


Proactive thinking helped The Ice Co. maintain service throughout the pandemic and a post-Brexit situation. In prior years the company used a number of third-party storage suppliers, but then 2021 marked the first year they had control of their own 20k pallet cold store entirely dedicated to ice. This eliminated reliance on third-party storage and gave The Ice Co. complete control of the supply chain through to the point of customer order.

To run the new operation, the business took on a new team of 28 at the beginning of 2021 – the "Top Bank Team", who quickly expanded their skillset to fill the gaps of the previous operation. Their efforts, coupled with the Logistics Team’s implementation of seven-day-a-week processing (as opposed to the previous five-) and the joint implementation of a 24/7 fleet operation has earned the team recognition from their biggest customer, Tesco.

Collecting our award 1

“I’m delighted that our entire Supply & Logistics Teams has been recognised for their hard work by these prestigious awards, which are integral to raising awareness of the industry’s unsung heroes in our category," said Polly Metcalfe, The Ice Co.'s Managing Director.

“We couldn’t have such a successful business without our dedicated team, so we hope these awards continue to motivate and inspire them, and others. The achievements of The Ice Co. is a collective team effort, as this award win has proved!”

Established in 1860, The Ice Co is Europe’s leading ice manufacturer. The business produces its own ice from its UK factories and supplies retail, wholesale, foodservice, events, and food manufacturing, both in the UK and abroad. It has also won a string of awards, such as The Grocer’s SME of The Year Award 2020 and has held the title Frozen Food Manufacturer of the Year for two years running.

The Ice Co’s key product lines include Party Ice, Crushed Ice, Premium Ice, and Super Cubes - the super-sized slow melting ice cubes, made from spring water. For more information, please see here.

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