Skip to content
Search
AI Powered
Latest Stories

Post Office renews Fujitsu deal; Scandal's oldest victim slams 'paltry' compensation

Post Office renews Fujitsu deal; Scandal's oldest victim slams 'paltry' compensation

Post Office has signed a one-year contract extension with Japanese tech giant Fujitsu to run Horizon until March 2026, dumping its replacement after setbacks caused costs to skyrocket to as much as £2 billion.

The in-house New Branch IT system (NBIT) was supposed to be finished by March 2024 at an initial cost of £200m over three years. However, difficulties in its development led to expensive delays.


According to recent reports, staff has been told that the government has refused to fund the system’s £1million-a-week running costs.

Meanwhile, oldest victim of Post Office Horizon has slammed the government, stating that she has been offered less than a third of what she had claimed in compensation.

Brown’s lawyers, with the help of forensic accountants, spent nearly three years preparing her claim for compensation. When her offer came through, it was for 29 per cent of what she had claimed

“We’re just treated like dung,” Brown told the BBC. “I’m totally disgusted. It simply adds insult to injury. You talk about the Christmas and goodwill. Where’s the goodwill towards the sub-postmasters here."

She said with the help of her government-paid advisors, multiple reports were prepared to back up her detailed claim. More information was then requested by lawyers acting on behalf of the government which oversees the GLO scheme.

In her compensation offer letter, she wasn’t awarded anything for loss of future earnings and was offered only a third of the amount she claimed for past loss of earnings. She was also not awarded the full amount she claimed for harassment, even though the Department for Business and Trade acknowledged she had suffered harassment linked to issues with Horizon.

Rejecting the offer, Brown has declared that she will take her case to an independent panel for assessment.

91-year-old former sub-postmistress Betty Brown and her husband spent more than £50,000 of their savings to cover the unexpected losses which started as soon as the Horizon computer system was installed in her branch. She was hounded out of her job and forced to sell her post office at a knockdown price in 2003.

Brown was one of the original 555 victims who took part in the landmark group legal action led by Alan Bates against the Post Office. They won their battle five years ago this month but never received proper compensation because the money they received was largely swallowed up by the huge costs to fund their case.

More for you

post office store
Photo: Post Office Ltd

Cash withdrawals exceed £1 billion at post offices for first time

New figures released today (13 January) reveal that for the first time on record, cash withdrawals at post offices exceeded £1 billion in a single month.

Post Office branches saw £979 million worth of personal cash withdrawals over the counter in December and £35 million worth of business cash withdrawals.

Keep ReadingShow less
Calls raised to remove honours of 14 Horizon scandal-stained individuals

AFP via Getty Images

Calls raised to remove honours of 14 Horizon scandal-stained individuals

An anonymous group consisting of current and former employees of the Post Office and Royal Mail have called on the Forfeiture Committee to remove of honours awarded to 14 individuals who are connected to the Post Office Horizon scandal.

The 14 names mentioned by the group includes former ministers, civil servants, and Post Office and Royal Mail bosses such as Vince Cable KCB, Ed Davey KCB, Jo Swinson CBE, Donald Brydon CBE, Moya Green DBE, Alan Cook CBE and Alwen Lyons OBE.

Keep ReadingShow less
MPs call to remove Post Office from compensation schemes, bring-in 'legally binding' timeframes

Post Office

MPs call to remove Post Office from compensation schemes, bring-in 'legally binding' timeframes

Commons Business and Trade Committee has called for legally binding timeframes on Government at each stage of processing claims under the Horizon Convictions Redress Scheme, backed by financial penalties awarded to the claimant if the deadlines are missed.

As mentioned in the report titled "Post Office and Horizon scandal redress: Unfinished business" released by Commons Business and Trade Committee on Wednesday (1), just £499 million of the £1.8 billion set aside for financial redress has been paid out across the four redress schemes, with 72 per cent of the budget for redress still not paid.

Keep ReadingShow less
Hemandra Hindocha

Hemandra Hindocha

Westcotes postmaster Hemandra Hindocha receives royal recognition for over 40 years of service

Westcotes postmaster, Hemandra Hindocha, has been recognised by the King for services to his Leicester community and other postmasters.

Better known as “H” by customers, he has been at the heart of his Westcotes community for nearly 38 years after initially starting his postmaster career in Northampton, for five years.

Keep ReadingShow less
The shop sign and entrance of a branch of the Post Office.
Photo: iStock

Just over £1m in cash withdrawn on Christmas Day at Post Office branches

Over £3.7 million in cash was withdrawn or deposited over the counter at 1,300 Post Office branches that were open on Christmas Day, the firm revealed on Monday.

Based on trends for this December and expectation that News Year’s Eve is not a wash-out, the Post Office predicts total cash withdrawals over the counter (personal and business) for December could exceed £1 billion for the first time ever.

Keep ReadingShow less