Skip to content
Search
AI Powered
Latest Stories

Quick-thinking shop workers save customer’s life when he suffered cardiac arrest

Decisive intervention by three shop workers saved a man’s life when he suffered a sudden cardiac arrest.

Staff members Vicki Gedik, Carol Keenan and Fiona Maxwell at the Scotmid store in Pumpherston, West Lothian sprang to action as the customer collapsed at the check-out on Christmas Eve.


“The man collapsed against the glass cabinets next to the checkout, right next to the gentleman I was serving. I shouted on Carol and we went round and got him into the recovery position,” Vicki told the Daily Record.

Fiona, the supervisor on duty, called an ambulance as Vicki performed CPR on the man whilst Carol helped to support and comfort him. The ambulance attended within six minutes and took over from the ladies.

“My stomach muscles were hurting from doing the chest compressions on him but I kept going and was still doing the CPR when the ambulance staff arrived," Vicki said.

The emergency services were in the shop for around an hour, working with the man. He was then transferred to the Edinburgh Royal Infirmary for further treatment.

“Through teamwork and co-operation something incredible was achieved – a HUGE well done to Vicki, Carol and Fiona,” Scotmid said in a statement.

The man later came back to the shop to thank the staff.

“The family have been very thankful and the gentleman himself has been back in the shop,” Vicki said. “He looked healthy and on the road to recovery. We were overwhelmed by the family’s response.”

More for you

Scott Gray

Scott Gray

JDE Peet’s CFO steps down

Leading pure-play coffee and tea company JDE Peet’s said its chief financial officer (CFO) Scott Gray has decided to step down to be reunited with his family in the US.

JDE Peet’s added that it has appointed a new CFO, but will announce further details regarding the incoming CFO on 26 February 26, when the company publishes its FY 2024 results, in agreement with the incoming CFO’s current employer.

Keep ReadingShow less
Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

MPs have voted to approve plans to introduce a Deposit Return Scheme (DRS) in England and Northern Ireland in October 2027.

The materials that will be included in the scheme will be single use plastic (PET) and metal drinks containers. Glass will not be part of the scheme.

Keep ReadingShow less
Doug Gurr

Doug Gurr

Former Amazon UK boss named chair of competition watchdog

The UK government has appointed a former top executive at online titan Amazon to be the interim chair of the country's competition regulator, hoping the appointment will help drive economic growth.

While competition watchdogs around the world are heavily focused on probing technology giants, Britain's Labour government believes too much regulation is hampering growth.

Keep ReadingShow less
Allwyn applauds retailers for record rate in mystery shopper age check

Allwyn applauds retailers for record rate in mystery shopper age check

National Lottery retailers are correctly asking for ID as proof of age at the highest rate since National Lottery mystery shopping visits started more than two decades ago, Allwyn stated today (22).

As part of its new Operation Guardian programme, Allwyn organised over 8,200 mystery shopper visits in 2024 to check retailers were challenging players who appeared under the age of 18. The final results show that a record-breaking 92.3 per cent of National Lottery retailers correctly asked for ID as proof of age on their first visit.

Keep ReadingShow less
Waitrose brings back free coffee

(Photo by ADRIAN DENNIS/AFP via Getty Images)

Waitrose brings back free coffee

In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot

coffee to entice shoppers into its stores.

After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.

Keep ReadingShow less