The British Independent Retailers Association (Bira) is set to address critical issues facing the UK's high streets at its upcoming Annual Conference, marking the event's return after a six-year absence.
Bira, which works with over 6,000 independent businesses of all sizes across the UK, has emphasised the critical need to extend the Retail, Hospitality and Leisure (RHL) relief on business rates.
This plea comes amidst alarming statistics from PwC, revealing that the UK retail sector faced net closures of 12 outlets per day in the first half of 2024, resulting in 2,284 fewer high street, shopping centre, and out-of-town stores.
In a submission to the Treasury, Bira has urged the government to freeze the small business multiplier at 49.9p and continue the Small Business Rate Relief (SBRR) scheme, and maintain the RHL relief payment at a 75 per cent discount until the wholesale reform of business rates is completed.. These measures are seen as vital lifelines for independent retailers struggling in a challenging economic climate.
Andrew Goodacre, CEO of Bira, said, "Business rates reliefs have been a crucial support mechanism for years, and they've never been more needed than now. We are deeply concerned that the new Labour Government might not extend the RHL relief in its efforts to address the £22 billion deficit in the UK's finances. However, any increase in rates payable by smaller high street businesses would be catastrophic for our sector, threatening their ability to sustain operations and invest in growth."
Goodacre added, "If this rates relief comes to an end, coupled with the likely 6 per cent increase in the National Living Wage, many independent retailers will face an existential crisis. Bira is calling on the Chancellor to live up to her conference speech where she stated that 'high street businesses breath new live into communities' but 'high street businesses are punished by an outdated system of business rates'."
Bira believes the Chancellor can only make this happen by retaining these reliefs that are not just about supporting individual businesses, but also maintaining the vibrancy and diversity of UK high streets, which play a crucial role in local economies and communities."
The association said it awaits the Autumn Statement, scheduled for October 30, hoping for a clear signal of support for the independent retail sector from the new government.
Vaping firm Totally Wicked has reported a pre-tax profit of £8.1 million for the financial year ending March 31, 2024, more than doubling its previous year’s profit of £3.3 million.
The Lancashire-based company said the “continuing growth” of single use vapes, particularly in convenience and grocery channels, has been a “disproportionate driver” of the strong growth, with turnover also surging to £118.1 million, up from £90.4 million the prior year and £54.4 million in 2022, according to its latest filing to the Companies House.
The financial results, however, come as the UK government confirmed in October 2024 that the sale of single-use disposable vapes will be prohibited from June 2025 in the UK. Additionally, a vaping products duty of £2.20 per milliliter of e-liquid is set to be introduced from October 1, 2026.
Addressing the upcoming regulatory changes, Totally Wicked stated: “There are concerns that introducing so many new regulations at once could adversely impact smokers and former smokers by restricting access to vaping products, potentially leading to increased tobacco use. However, we believe the combination of the licensing scheme and the new tobacco vaping duty will result in enhanced HMRC enforcement against illegitimate sellers, creating significant opportunities for legitimate operators like Totally Wicked.”
The company’s UK turnover climbed from £77 million to £96.9 million, while European turnover rose from £12.9 million to £20.8 million. However, sales in other regions declined slightly, falling from £441,696 to £396,079.
Segment-wise, wholesale turnover increased sharply from £53.8 million to £76.4 million, and retail turnover grew from £16 million to £18.9 million. Online and telephone sales also showed growth, rising from £20.6 million to £22.7 million. To support its expanding operations, the company’s headcount increased from 372 to 411 during the year.
In a statement, the board noted a shift in consumer preferences toward cost-effective and environmentally sustainable vaping solutions. “Our owned channels to market have enabled customers to transition to more sustainable products and strategically advantageous branded propositions earlier than would be possible through third-party routes,” the statement said.
Lidl said its sales exceeded £1billion in the four weeks up to 24 December for the first time, as the discounter celebrated its most successful Christmas yet.
Lidl added that it increased its British supply base by 20 per cent this holiday season, stocking its shelves with locally-sourced festive favourites at the lowest prices. Over 16 million British pigs in blankets were sold, including new Deluxe flavours such as maple, cheese, and cranberry. British turkeys proved again to be the festive staple, with one sold every second, while three quarters of a roasting joints were enjoyed across the country.
Lidl Plus grew its user base by over a quarter year-on-year, with 75 per cent more customers taking advantage of its weekly discounts. In December, Lidl also brought festive cheer with its Advent Calendar campaign, which saw more than 1 million customers engage daily for surprises and promotions.
Lidl’s partnership with Neighbourly saw around 1.25 million meals being donated in December, while the supermarket provided £125,000 in festive grants to local charities, helping bring Christmas magic to those who needed it most. Additionally, Lidl’s nationwide Toy Bank scheme invited customers to donate toys to children who might otherwise go without, resulting in almost 100,000 toys being distributed as Christmas presents.
“For three decades, Lidl has been providing households with access to unbeatable quality and value at Christmas. This year, we were thrilled to welcome more customers than ever before. That’s a strong reflection of the trust our customers place in us and the dedication of our colleagues and suppliers, who work so hard to deliver an outstanding Christmas for the communities we serve,” Ryan McDonnell, chief executive at Lidl GB, said.
“In 2024, we continued to raise the bar with product innovation, especially within our Deluxe range, as well as supporting all the community initiatives that are deeply important to us. It’s all been about bringing people together and sharing the joy of Christmas.
“Looking ahead, we’re excited to build on our momentum, growing our presence across the country and continuing to deliver the highest quality at the best prices on the market.”
This update comes after Lidl revealed it experienced the highest growth in customer visits of any supermarket last year, as part of its FY23 results.
Co-op today (2) revealed its commitment to continued convenience growth with a planned 75 new stores opening this year across the UK.
The new stores will be both Co-op estate stores and Co-op franchise stores, a sector the convenience retailer has actively pursued recently with strong growth.
Co-op’s plans for new stores in 2025 include up to 25 new Co-op operated stores – with the first new Co-op stores to open in early 2025 in Salford Quays – The Anchorage and East Benton – Newcastle Upon Tyne.
Furthermore, up to 50 stores are expected to open and operate as a franchise this year, enabling Co-op to bring its products and the benefits of membership to more communities, and operate in locations where it may not otherwise be able to access.
The move builds on franchise growth in 2024 which included innovative new locations where Co-op shares its convenience expertise with quality partners.
Last year saw Co-op franchise stores open on more university campus; a first for Co-op with a store opening in a hospital, on petrol forecourts (in partnership with EG On The Move), plus a Co-op store at HMS Collingwood (in partnership with ESS) to enhance the lived experience of service personnel.
Up to an additional 80 existing stores will also undertake major refurbishments in 2025, maximising the potential of Co-op’s existing portfolio of properties to serve and support communities, and creating stores which are fit for the future while ensuring Co-op maintains a store in every postal area.
Matt Hood, Co-op’s Managing Director said: “We want everyone to have easy and convenient access to a Co-op store, wherever they live, and this year we are completely focused on achieving that through an ambitious and exciting new stores strategy.
"Not only are we a membership organisation owned by our six million members, we are experts in convenience shopping, where we combine great quality products, value and deals and ethical retailing with quick online delivery services, community participation and additional customer services.
"Our stores play an active role in local life, and are often a community hub, providing the products and services our members and customers want and need.”
Co-op is working to grow its share of the quick commerce market to over 30 per cent by focusing on both its own Co-op platform and with its partners including Just Eat, Uber Eats and Deliveroo. Co-op has been named top grocer across all major delivery platforms, and stores in more communities will further support ecommerce reach and growth.
Plus, as part of Co-op’s commitments to carbon reduction, it has announced ambitions to install up to 76,000 solar panels on up to 700 of its sites across its food, funeral care and logistic portfolio over the next three years.
Co-op is on track to achieve its ambition of growing to eight million members by 2030, with new stores bringing the benefits of membership, including member savings, to more local communities.
A leading retailer of a family-run convenience store, operating since 1937, has been left with significant financial losses, deep trauma and emotional strain following an ugly incident of ram-raid that left the store completely damaged.
Early last Friday (27), five individuals smashed through the front doors of Spar Minster Lovell near Witney in Oxfordshire and used a vehicle to pull an ATM machine through the premises, causing extensive damage to the shop’s infrastructure and stock.
Retailer Ian Lewis, the store owner, recounted the incident to Asian Trader, describing how five individuals used a sledgehammer to break through the front doors before strapping the store's ATM to a vehicle and dragging it through the store.
Lewis told Asian Trader, “Last Friday morning, five males sledgehammered through the front doors and quickly strapped the cash machine to the back of one vehicle and then proceeded to pull it.
“The cash machine is at the back of the store. It was pulled and dragged right through the chiller and ambient area, causing extensive damage to the store, chiller doors and, stock.
“The culprits then took away with the cash machine. They couldn't get into the first vehicle, so they had to use a second one.”
At the time of this conversation, Lewis was waiting for the insurance company to visit. However, he suspects the damage to reach tens of thousands of pounds.
He said, “The automatic doors of the store were replaced recently on Dec 17, after the last break in that happened in September. We haven't even paid that bill fully and the doors are now completely damaged. This is over and above all the damage that the store sustained.
"Since the machine was at the back, almost the whole store has been shattered since it was pulled and dragged through, breaking everything that came on the way."
The impact goes beyond the financial burden, with Lewis expressing concern for his elderly parents, who live above the store and have been left deeply shaken.
He said, “But the worst thing here is that my elderly parents live above the store. They are still shaken and heartbroken. Its been a very traumatic week for us as a family. I can't believe it's nearly a week already; its pretty devastating.”
Lewis is also concerned over the mental health of early morning staff.
"It's been a very difficult time for everyone here. We've obviously got early morning staff that come in who are worried now. I am more worried about the safety of my parents who live a floor above.
“I am not able to sleep properly, nor my sister. The whole incident is taking a huge toll on us mentally and physically.”
The police is investigating the case and according to Lewis, has been quite proactive in this matter.
“The police has recovered both vehicles. They are confident that they have got a lead and something to work with. The police have been pretty proactive so hopefully we'll get something, and hopefully the offenders will be caught and brought to justice.”
The fourth generation family business, opened in 1937, has been targeted second time in four months. Earlier in September last year, a group of four masked men were caught on store's camera trying to break in the store before they cut the CCTV connection.
Lewis believes that the cash machine was the target at that time too though they couldn’t get through so they gave up and left.
“The police could not find anything so they actually closed that case. It is still not sure whether the two cases are linked.
“May be because they just could not get through last time so they came back again better prepared or may be it is a completely separate incident and not the same men," he said.
The rise in ram-raids targeting convenience stores with ATM machines is a growing concern across the sector. For Lewis, the repeated attacks have led to serious doubts about keeping an ATM in the store.
Lewis wrote on a social media platform, "Seeing the damage to the shop—our family business—and knowing my parents were upstairs during the break-in is something I’ll never forget. The voicemail I received from my dad yesterday morning, filled with fear and distress, will stay with me forever.
"This is the second time we’ve been targeted in just three months, and the damage this time is far more extensive. While we’re still processing the impact, one thing we are incredibly grateful for is the overwhelming support we’ve received.
"To our local community, your messages, visits, and offers of help have meant the world to us. Knowing how much this shop means to all of you gives us the strength to keep going during what feels like an impossible time.
"A huge thank you must also go to AF Blakemore & Son Ltd for their incredible support. Their guidance and assistance have been invaluable, reminding us that we’re not alone in this. While the road ahead feels uncertain, we’re determined to rebuild and continue serving our community."
String of crime hit convenience stores over the festive period as multiple cases of theft and looting were reported from across the country.
In one of the cases, Co-op store in Pontcanna, Cardiff was targeted by a shoplifter who was also caught on video brazenly ransacking shelves and stuffing cheese packets in a rucksack. The incident is reported to have happened around 3.40pm on Sunday (29).
The customer who took the video said, "There were only two staff in the shop. One did ask the man if he was going to pay but he just walked out.
"They said they weren’t given security staff anymore, and they weren’t going to risk their lives for some packets of Coop cheese, which I thought was sensible.
"It’s company policy not to have their staff apprehend people, which is a safer approach I think. I was totally shocked though. Apparently a customer got into a fight with a shoplifter recently."
Elsewhere in Glasgow, a convenience store was targeted by two armed men who also threatened the shop's worker with an imitation of firearm.
Two men entered USave store in Lynedoch Street in Glasgow on Dec 23 and started threatening the staff. The two allegedly presented an imitation firearm at a staff member before making violent threats and demanding money from him.
The ended up stealing a pack of cigarettes and £60 in cash before leaving.
The two men were later arrested and have appeared in court where they were charged with threatening a worker at a Greenock convenience store with an imitation firearm.
Both men appeared on petition at a private hearing at Greenock Sheriff Court, where they made no plea and were committed for further examination.
They were remanded in custody, with both due to return to court within the next eight days.
In another incident in Oxfordshire, SPAR in Minster Lovell was targeted in the early hours of Friday (27) when it was ram-raided and the cash machine was stolen.
It is the second time the shop has been targeted in three months. In September, a group of masked men broke into the store using a crowbar and electrical saw.