Retail sales across Great Britain tumbled by 2.3 per cent in April, the Office for National Statistics reports, following a fall of 0.2 per cent in March (which has been revised down from 0.0 per cent).
On an annual basis, retail sales volumes were 2.7 per cent lower than in April 2023 – and 3.8 per cent below their levels before the Covid-19 pandemic. Not an encouraging economic signal.
Sales volumes fell across most sectors, with clothing retailers, sports equipment, games and toys stores, and furniture stores doing badly. The ONS blames the rain and storms which hit Britain in April, saying that “poor weather reduced footfall.” April was the UK’s sixth wettest April since 1836.
Sales volumes at department, clothing, household and other non-food stores fell by 4.1 per cent in April, which is the joint largest fall since January 2021.
Kris Hamer, director of insight at the British Retail Consortium, says struggling customers resisted buying "big ticket" items last month.
That’s a reminder that households aren’t suddenly wealthier just because the annual inflation rate has fallen.
Hamer explains, “Sales volumes saw significant decline in April, falling for the third time in five months as the gloomy, wet weather combined with the cost of living squeeze dampened spending. Cosmetics continued to sell well, and computer sales were boosted thanks to promotional activity and consumers upgrading their tech a few years after the pandemic surge in tech sales.
"Meanwhile, clothing and footwear and furniture failed to deliver due to the poor weather and consumers thinking twice before buying high ticket items."
Jacqui Baker, head of retail at RSM UK and chair of ICAEW’s Retail Group, comments, “The tough start to the year dragged on for retailers in April, with homeware and clothing hit the hardest. The cold and wet weather put shoppers off from heading to the high street, leading to some consumers shopping online instead, with an uptick of 1.1 per cent.
“Although workers will have benefitted from a National Insurance cut in April, as well as an increase in minimum wage for some, it’s likely we won’t start to see the benefits until May onwards. Plus, with inflation easing, interest rate cuts on the horizon and the sunshine making an appearance, things should start to look up soon as consumer confidence builds.
“Some retailers have been able to weather the storm better than others. Marks and Spencer for example, showed strong growth in food, clothing and home sales in its latest results. Its success story shows it’s possible to turn things around, when going back to the basics and focusing on core values.
“However, many retailers are struggling, and as election fever grips the nation consumer confidence could be hit in the short term. Whatever the outcome on 4 July, retailers need root-and-branch reform of business rates, plus a U-turn on tax-free shopping, to be high up on the next government’s to-do list to alleviate key headwinds impacting the industry now.”
Thomas Pugh, economist at RSM UK, added, “The sharp drop in sales volumes in April is a disappointing start to Q2 for retailers, especially against a backdrop of rapidly falling inflation. Much of the blame seems to lie with the miserable weather last month.
“However, we expect retail sales volumes to continue to gradually improve from here for three key reasons. First, households’ real disposable incomes are set to rise rapidly from April as inflation falls back to 2 per cent, tax cuts kick in and the large minimum wage increase comes in. This will boost overall consumer spending and retail sales volumes. What’s more, consumer confidence should continue to rise, ensuring that households spend most of their new income. Consumer confidence rose to -17 in May, its highest level since 2021. Admittedly, the campaign for the general election may knock consumer confidence in June but we don’t expect this to be significant.
“Second, inflation is especially weak within retail sales. The price of retail goods increased by just 1.7% in April annually, the slowest rise since early 2021. This means that continued strong nominal spending will increasingly show up in sales volumes.
The Welsh Rugby Union (WRU) is thrilled to announce a new partnership with Reviva Coffee, a fast-growing speciality coffee brand offering 100% Arabica, -certified coffee sourced from South America.
The multi-year deal marks the Union’s first-ever collaboration with a coffee brand. As an Official Coffee Supplier to the WRU, fans will be able to enjoy Reviva Coffee at the Principality Stadium, starting from the opening home match of the 2025 Guinness Men’s Six Nations on Saturday, February 22nd.
“We’re thrilled to welcome Reviva into the Welsh rugby family as our Official Coffee Supplier,” said WRU Chief Finance Officer, Leighton Davies.
“This partnership is a perfect fit, as both Welsh Rugby and Reviva share a passion for quality and excellence. Reviva’s coffee will bring an exciting new element to our matchdays, and we’re delighted to offer our fans a truly premium, sustainable coffee experience when they visit Principality Stadium.”
Fans can be safe in the knowledge that Reviva is committed to responsible sourcing and celebrating small-batch speciality coffees. All Reviva Coffee beans are sourced from Rainforest Alliance-certified farms, known for their rigorous standards in environmental conservation, community well-being, and sustainable agricultural practices.
Rugby players are known for their strong passion for coffee, and Reviva is proud to provide the Welsh teams with well-crafted coffee from training ground to match day.
Driven by a strong community culture, this partnership is a perfect match and emphasises the importance of shared experiences, with fans embracing Welsh Rugby with a Reviva Coffee in hand.
“We’re incredibly proud to be the first-ever coffee brand to partner with the Welsh Rugby Union, and bring together two brands with bold ambitions,” said Mike Jones, CEO of Reviva Coffee.
“Welsh Rugby has a passionate and dedicated following, and we’re excited to be part of that journey. We can’t wait to see fans enjoy our coffee at Principality Stadium during the Six Nations and beyond.”
Reviva’s premium coffee will be available in the concourse, hospitality suites and premium seating areas of Principality Stadium.
Following a full-scale refurbishment that also includes installation of a new food-to-go area, SPAR Barrowford is now reopened with a fresh look.
Festive mood was prevalent in Barrowford village in Lancashire on Wednesday (19) as the convenience store opened its doors, promising an enhanced shopping experience for the community.
SPAR Barrowford's reopening was met with celebrations as excited locals waited eagerly to explore the store.
Mayor of Pendle, Cllr Mohammad Aslam, officiated the ribbon-cutting ceremony, joined by representatives from Barrowford Celtic Football Club and Barrowford Cricket Club, both of which received contributions from SPAR in celebration of the relaunch.
Ian Hall, Chairman of James Hall & Co. Ltd, owner of SPAR Barrowford, Company Stores Director Fiona Drummond, and new Store Manager Stacy Atherton also joined the community as eager locals queued excitedly outside.
As part of the reopening event, Barrowford School Choir performed live in the store. A family fun day was also integrated into the occasion with face painting, in-store games, free samples, and free hot drinks on offer.
The comprehensive modernisation of SPAR Barrowford includes a brand-new food-to-go area installed, overhauling the range of delicious sandwiches and hot food customers can purchase.
The revamped store now has outstanding value in the range of hot drinks served from the new Cheeky Coffee machine, and hot food. Customers will be able to take advantage of a variety of interchangeable SPAR meal deals that deliver better value to customers at different points of the day.
SPAR Barrowford reopensJames Hall & Co
Shoppers at SPAR Barrowford can now enjoy an expanded selection of fresh produce, with a standout range of vibrant fruits and vegetables, including loose options and mix-and-match deals. The freshly baked bread section has also been enhanced, offering customers a wider variety of daily essentials.
The store’s new entrance design has maximized floor space, creating a more seamless shopping experience. Contemporary refrigeration, lighting, and shelving have further transformed the space, making it brighter, more inviting, and easier to navigate.
Long-time Barrowford resident Lisa Titchiner, who has shopped at the store for 35 years, was impressed by the changes.
"It has always been a classic convenience store, but now it feels like so much more. The range of products is fantastic, and the store feels bright and airy—it’s a huge improvement!"
Fellow shopper Sue Anderson echoed the sentiment, "What a difference! The fresh produce section has a real greengrocer feel, and the hot food area will be a hit with lunchtime customers.
“The staff here are also wonderful. They go above and beyond, they recognise you, and they chat with you at the till which is valued by customers.”
The reopening also reinforced SPAR’s commitment to the local community, with sponsorships for Barrowford Celtic Football Club and Barrowford Cricket Club.
Carl Jeffery, Chairman of Barrowford Celtic Football Club said, “We really appreciate SPAR approaching us as a sponsor and we value being invited down to the reopening of the store which makes it extra special. We use the store regularly as a club and it is great to see it reopened.
“I am especially pleased that SPAR have been keen to support the club’s Academy development and growth of our female football teams which I am particularly passionate about.”
Fiona Drummond, SPAR Barrowford, Company Stores Director, said, “From the moment you walk through the door, SPAR Barrowford has the wow factor. We have transformed our offer and created a warm and inviting community store.
“I was delighted to hear the glowing comments from our customers who had missed it dearly. Stacy and the store team are looking forward to welcoming more of our customers back in over the coming days to discover the amazing new shopping experience they have on their doorstep.”
James Hall & Co. Ltd is a fifth-generation family business which serves a network of independent SPAR retailers and company-owned SPAR stores across Northern England six days a week from its base at Bowland View in Preston.
Retail issues like crime, business rates and other challenges facing the industry is expected to be one of the topics of discussion at the Scottish Labour Conference 2025 as UK's leading retail trade union will be attending the event and bringing the light on retail issues.
Usdaw's delegation of members, reps and officials are set to attend the annual Scottish Labour Conference, to be held in Glasgow over the weekend (Feb 21-23) where they will be highlighting the challenges facing retail especially record crime levels.
At the conference, the union will advocating for a “new deal for workers” to ensure that retail jobs are recognised as secure, well-paid careers, alongside sustained investment in skills training to help staff adapt to new technologies and automation.
Usdaw will also press for coordinated efforts across Scotland’s education and skills budgets, as well as lobbying Westminster for reforms to the Apprenticeship Levy to improve worker training opportunities.
The union will further demand specific action plans to combat retail crime and abuse, including greater support for frontline policing in town and city centres and improved incident reporting.
Additionally, Usdaw has been calling for consistent, long-term funding for local authorities, enabling them to invest in transport networks, high streets, and the wider local economy to support retail businesses and workers.
Expressing concern over challenges facing retail and high streets in Scotland, Tony Doonan – Usdaw regional secretary for Scotland, stated that Scottish Labour should take the challenges head on and continue with their commitment to tackle the issue.
Doonan said, “We are deeply concerned about the. Last year, several major national retailers permanently closed stores and cut jobs.
"The retail sector is the largest private sector employer in Scotland, providing 241,000 jobs and 9.5% of employment. Conference also acknowledges the role of the sector in paying its fair share towards public services and delivering high-quality employment.
“We welcome Labour’s commitment in Westminster to making business rates fairer, starting with reforms that level the playing field between the high street and online giants.
"As we move towards an election in Scotland, Usdaw calls on Scottish Labour to continue with their commitment to tackle the issue.”
Usdaw is UK's fifth biggest trade union with around 360,000 members. While most members work in the retail sector, the union also has many members in transport, distribution and food manufacturing.
This comes a month after independent retailers' appeal to the Scottish government to rethink its plans to exclude them from business rates relief support announced in last month’s Budget.
Finance secretary Shona Robison announced on December 4 that 40 per cent relief towards business rates bills would only be given to the hospitality sector in Scotland.
Mo Razzaq, the National President of the Federation of Independent Retailers (the Fed), said, " “The Scottish government appears to have the numbers in Parliament to ensure that its budget proceeds next month.
"However, we appeal to ministers to review their proposal that small shops are excluded from the 40 per cent rates relief the UK government is awarding. This is because small independent shops are more vulnerable to closure."
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Lincolnshire council intensifies crackdown on rogue tobacco traders
In a sweeping effort to combat the sale of counterfeit and harmful products, Lincolnshire authorities issued closure orders to 68 shops in the past year.
This decisive action comes as part of a broader campaign to tackle rogue traders and protect public health, with new figures revealing the scale of the illicit trade in the region.
As revealed by Lincolnshire County Council on Monday (17), more than 670,000 illicit cigarettes were removed from Lincolnshire’s streets last year.
The seizure represents a 150 per cent increase compared to the year before. On top of this, the report shows 17,000 illegal vapes were seized in 2024, along with 370kg of hand rolling tobacco.
68 shops selling the counterfeit products were served closure orders last year, sending a strong message to those flouting the law, as Lincolnshire steps up its efforts to ensure a safer, healthier community.
The huge leap in shop closures and seizure of goods is the result of effective joint working and intelligence sharing between Lincolnshire County Council Trading Standards officers, Lincolnshire Police and other partners, stated the council.
The report coincides with the launch of Operation Nivada, a public awareness campaign showing the fight against illegal tobacco and an underworld of associated criminal activity.
Cllr Daniel McNally, executive member for Trading Standards at Lincolnshire County Council, said, “Trading Standards officers and partners protect residents by removing these illegal products and lead the charge against the selfish rogue traders who peddle them.
“Make no mistake - these items are unsafe. Not only can they contain harmful, unregulated substances that damage health, they have also caused fatal house fires in Lincolnshire, and threaten the livelihoods of legitimate, hard-working small business owners.
“There is absolutely no place for these illicit products on Lincolnshire’s streets. The criminals have been put on notice, we will continue to clamp down hard on the unscrupulous individuals who sell them.”
The council’s Trading Standards team deploys a variety of measures against the rogue traders.
Staff conduct regular test purchasing and inspections, work with landlords to remove tenants, secure closure orders on premises and bring criminal cases before the courts.
Meanwhile, a recent test purchasing operation conducted by Japan Tobacco International (JTI) in Nottingham has uncovered the shocking scale of the illicit tobacco and vapes market in the city.
Undercover operatives carried out multiple test purchases across Nottingham in November last year.
Counterfeit and contraband tobacco products were easily obtained from stores, including 50g Roll Your Own (RYO) packets from as little as £5.00, and ready-made cigarettes (RMC) from £4.00. Illegal vapes with puff counts of up to 22,000 were also discovered.
The operation revealed that the typical price for a 50g pack of counterfeit roll your own tobacco (RYO) was £5.00, with the operatives’ most expensive purchase being £7.00. For comparison, the recommended retail price of JTI’s lowest price 50g RYO product is £36.50
Consumer confidence in the UK economy has taken another hit, with expectations reaching a new low, states the latest industry data, ringing alarm bells ahead of upcoming hikes scheduled in April on multiple fronts.
While households are also gloomier about their own personal finances, retailers are also facing mounting challenges, with rising operational costs and potential hiring freezes on the horizon.
According to BRC-Opinium data released today (20), consumer expectations over the next three months of the state of the economy worsened to -37 in February, down from -34 in January. This is the fifth consecutive month in which expectations have worsened.
Their personal financial situation dropped to -11 in February, down from -4 in January while their personal spending on retail rose to -5 in February, up from -9 in January.
Their personal spending overall remained at +4 in February, the same as in January and their personal saving remained at -3 in February, the same as in January, shows the BRC data.
Helen Dickinson, Chief Executive of the British Retail Consortium, says, "People’s expectations of the economy reached a new low, having fallen almost 40pts since July 2024.
"Even Gen Z (18-27), the most upbeat generation on the economy and their own finances, saw a drop off in optimism. There was also a widening gender divide in confidence this month, with women more pessimistic than men about both the economy and their own finances by 13 and 17pts respectively.
"With many businesses warning of the impact that April’s employer NIC’s increase will have on hiring, and the rising energy price cap pushing up the cost of domestic bills, it is little surprise that many households are worried.
"And while there was a positive increase in expectations of personal retail spending, this may be largely driven by the expectations of higher prices in the future."
Expectations of higher prices are not unfounded, with two-thirds of retailers saying prices will have to rise as a result of the £7bn in additional costs, including higher employer NICs and a new packaging levy, Dickinson says.
"Almost half of retailers also warned of hiring freezes, with entry-level jobs often among the first to go as they seek any cost efficiencies to help them protect customers from the worst of the rising costs.
"As the Government bill on the future of business rates progresses through Parliament, it is essential that no shop ends up paying more in rates as a result of these reforms, otherwise retailers will face a triple whammy of Budget costs, business rates rises, and new packaging and recycling levies, all of which will filter through to consumer prices.”