Skip to content
Search
AI Powered
Latest Stories

Retailers should plan for National Living Wage rises ASAP, says S4labour

Retailers should plan for National Living Wage rises ASAP, says S4labour
S4labour app for independent retailers

Retailers are being urged to plan now for National Minimum Wage and National Living Wage rises.

Rotas, people and payroll solution provider S4labour is urging independent retailers and forecourt operators to plan now for National Minimum Wage and National Living Wage rises.


From 1 April 2023 the National Minimum Wage (NMW) and the National Living Wage (NLW) will rise by the largest amounts since the NMW was introduced in 1998. This will come as a nasty shock to many convenience and fuel retailers who also need to cope with steep increases in energy costs at this same time.

The new NLW rise means the cost of a typical employee, working 37.5 hours a week will jump from £451 a week to £495 when wages, National Insurance and holiday accrual are taken into account.

S4labour is an established rotas, people, and payroll solution, which manages labour planning and costs with accuracy and ease. The system offers full control of rota budgets with visibility of weekly, daily and even hourly costs, so retailers know what they are paying out before they have overspent their budget.

Garry Craft, S4labour, Managing Director Convenience Stores, says that it is essential that every independent business takes note of the changes due to take effect in April and reviews their workers' pay rates where applicable.

S4labour is the intuitive labour management software designed to help independent convenience retailers reduce costs save time and grow sales through better labour management S4labour is the intuitive labour management software designed to help independent convenience retailers reduce costs, save time, and grow sales through better labour management.

“We are advising independent retailers to ensure they are commencing increases from the correct date in April. These new changes will impact the profitability of every store, so they should prepare their finances accordingly. We make the changes automatically for all existing clients whether they pay their employees on a weekly or monthly basis.”

The NMW and NLW threshold changes can create additional work for independent retailers, putting pressure on them to balance new budgets and overheads. Navigating these changes requires the right information and processes – and with the correct tools from S4labour, retailers can deliver better controls, planning and workflows, and reduce risks of compliance failures.

“It can be expensive for retailers to run their own payroll in-house. We have a cost-effective option available which helps those who do not have the time or the trained staff to do this in-house. Once hours are confirmed for store employees, payroll is processed without any further work from the employer,” adds Craft.

The S4labour app is updated automatically, so retailers employing teams of people never need to worry about implementing new regulations and can focus on working in their stores and providing their local communities with excellent service.

Leading independent retailer Guy Warner who is already using the app say that S4labour gives us a snapshot of what our true labour costs are at any one time. Knowing this has been a real eye opener.

"In terms of efficiencies, it has driven costs down managerially. It is helping us manage our labour, control our labour costs and it is taking managerial time out of the process. Implementation was easy because we always had someone to talk to rather than relying on virtual help. I’m not sure how we worked without it before.”

Rav Garcha Rav Garcha

Retailer Rav Garcha says, "We knew there had to be an easy solution to managing rotas, holidays and sickness. S4labour encompasses everything – great visibility, supports multiple sites, all the data is in one place and the onboarding, training and support has been great. Clarity is a big benefit - seeing what all the numbers actually are and how to plan sales accordingly is valuable to manage efficiency."

It’s an affordable and efficient technology solution that is driving us further, and it is allowing us to invest in people.”

Retailer Ian Lewis says that Fridays used to be chaotic but now that rotas, payroll and holiday entitlements are established, it’s freed me up to focus on other important jobs.

"S4labour has made a huge impact on everyone working in the store. Staff can tap in and out and instant holiday visibility for me and the team is a huge benefit. It really has changed the way we work, and certainly saved on costs.”

Tips for retailers from S4labour:

  1. Get visibility of what you have been spending so that you can start to see the areas you might be overspending. The only way to do this is with a system that gives week-by-week and day-by-day insight into what you are spending, rather than just looking at totals for the quarter.
  2. Get visibility of what you are spending before you have spent it, so you are not burdened with any unexpected costs. Seeing your costs as you build the rota has a significant impact on efficiencies, and you can avoid finding out too late from the accountant that you have overspent.
  3. Ensure you are paying for actual hours worked. Benchmark data shows that the introduction of digital time and attendance saves on average 15 minutes per employee per week compared to relying on inaccurate timesheets.
  4. Make time savings where you can. S4labour are experts in reducing admin, which can save hours when taken out of the back office and management and returned to the shop floor.
  5. Get more out of your team. Driving the engagement and motivation of staff with effective communication makes a big difference to how well your labour is spent. Using a team app as a point of truth for shift allocations and tasks will increase productivity for every shift.

More for you

SPAR owner A.F. Blakemore & Son reports growth
A.F. Blakemore trials electric HGV
A.F. Blakemore trials electric HGV

SPAR owner A.F. Blakemore & Son reports growth

A.F. Blakemore & Son, the family-owned business operating SPAR convenience stores and serving retail, foodservice and wholesale customers, has announced strong results for the 2023-24 financial year in a rapidly changing environment.

Chairman, Peter Blakemore announced, “Despite sales declining slightly from £1.24bn to £1.18bn, I am pleased to present results, showing positive actions on high margin categories and cost control meant adjusted EBITDA increased by 52 per cent from £19.3m to £29.4m after exceptional items.”

Keep ReadingShow less
Brits flock back to physical stores amid return to office

(Photo by JUSTIN TALLIS/AFP via Getty Images)

Brits flock back to physical stores amid return to office

Most Brits visited a retail destination during October and November 2024, shows a recent report, highlighting the resilience of physical retail.

According to the latest Consumer Pulse Report by MRI Software, in partnership with Retail Economics, 88 per cent of the UK population visited a retail destination during October and November 2024 — an increase of 86.1 per cent since May 2024. The report also reports an average of 2.2 visits per person per month.

Keep ReadingShow less
Crime in Convenience Store
iStock image
iStock image

New report reveals financial impact of retail crime

Retail crime is a growing problem not just a businesses but also for consumers as retailers, who are paying a heavy price related to crime, are expected to pass on the cost in the form of higher prices, shows a recent report.

According a new report by national law firm TLT, based on the survey of UK's top 100 retailers, the financial impact of retail crime transcends the losses from theft, damage, and personal injury in the form of increased costs from higher wages, security investments, and compliance with regulatory measures.

Keep ReadingShow less
The Famous Grouse

Regulator probes Famous Grouse deal

The Competition and Markets Authority (CMA) on Wednesday launched an inquiry into the anticipated acquisition of The Famous Grouse, Naked Malt and affiliated brands by William Grant & Sons Group.

Edrington and William Grant & Sons reached an agreement for the sale of the brands in September last year. William Grant & Sons will buy the brands from The 1887 Company, a subsidiary of Edrington.

Keep ReadingShow less
Cash use continues to grow

Cash use continues to grow

The UK is witnessing a continued resurgence in cash usage, as revealed by a new report from Nationwide Building Society. For the third consecutive year, cash withdrawals have risen, with ATM withdrawals increasing by nearly 5 per cent over the past year.

In 2024 alone, over 30 million withdrawals were made, totalling £4.34 billion. Since 2021, the number of cash withdrawals has surged by nearly 30 per cent, defying the narrative of digital payment dominance.

Keep ReadingShow less