A passionate journalist with about a decade of experience, Pooja has developed a strong hold on the UK grocery retail sector. From exploring legislative changes, supply chain shifts, consumer buying habits, trends to retail crime, her work is driven by a deep belief in investigating, finding the truth and telling authentic unbiased stories.
Be it convenience pathbreakers, wholesale trendsetters or Post Office Horizon scandal victims, Pooja has an equal flair for deciphering industries as well as human complexities. At Asian Trader, she aims to bridge the gap between policy, trade, and the shop floor, always keeping a finger on the pulse of what matters most to retailers.
Children returning to school after an illness-ravaged December provided an unexpected, one-off boost to Britain's economy in January, when growth in output exceeded forecasts, data showed today (10).
The Office for National Statistics (ONS) said Britain's economy expanded 0.3% month-on-month, after a drop of 0.5 per cent in December - a reading that is likely to further allay recession fears, at least in the short term.
A Reuters poll of economists had pointed to growth of 0.1 per cent.
Britain economy had proved "more resilient than many expected, but there is a long way to go," said finance minister Jeremy Hunt, who presents his annual budget next week.
Hunt looks set to keep his grip on the public finances in Wednesday's budget, refraining from big tax cuts or spending increases until the next election comes closer into view.
The ONS said half of the 0.3% growth rate comprised the education sector, as a result of children returning to school after a significant drop in attendance in December.
The entertainment sector - helped by the men's soccer Premier League returning to action after the 2022 World Cup - was another fillip for the economy. In a sign of deeper problems for the economy, manufacturing and construction contracted.
"Looking beneath the surface, the figures suggest the economy is on weaker ground than it appears," Ruth Gregory, deputy chief UK economist at consultancy Capital Economics.
Martin Beck, chief economic advisor to the EY ITEM Club forecasting group, said widespread strikes in December and January likely explained why the economy remained below its level in November.
The ONS said economic output in January stood 0.2 per cent below its pre-pandemic level of February 2020 - in contrast to other advanced economies - and had shown zero growth over the last three months and the past year.
The government had previously reported high rates of flu and scarlet fever during December. Fear of contracting COVID-19 over Christmas may also have contributed to children being taken out of school early.
Education represents 6 per cent of Britain's economy and student numbers are the main way the ONS measures the quantity of output the sector provides.
British retail sales unexpectedly rose in February, figures from the Office for National Statistics showed on Friday, defying most forecasts from analysts who had predicted a fall against a backdrop of weak overall growth in the economy.
Sales volumes increased by a monthly 1.0 per cent, driven by non-food sales although supermarkets saw a drop after a surge in business in January, the Office for National Statistics said.
A Reuters poll of economists had pointed to a monthly fall of 0.4 per cent in sales volumes. The ONS revised January's month-on-month increase to 1.4 per cent from an initial 1.7 per cent.
“It was a positive month for household goods stores with their largest rise since April 2021, driven by hardware store sales,” ONS senior statistician Hannah Finselbach said, adding clothing sales also picked up due to widespread discounting.
Separate ONS data showed British households saved more money as a proportion of their income at the end of 2024 than at any point in nearly 15 years, apart from during the COVID pandemic.
The household savings ratio rose to 12 per cent in the fourth quarter of 2024, up from 10.3 per cent in the third quarter.
That bank of savings - and the possibility it could be unlocked - is one reason why some economists think tepid economic growth can pick up later in the year.
The ONS on Friday confirmed the economy expanded by 0.1 per cent in the fourth quarter of 2024.
Retail sales volumes for the three months to February rose by 0.3 per cent, the first increase by that measure since the three months to November.
How the economy fares after the imposition of tax hikes on employers, higher regulated energy bills and a raised minimum wage - all taking place next month - is a key question for policymakers.
"Food inflation remains high, meaning consumers are buying less, and retailers will be feeling cautious in the build up to changes to wage costs next week," said Oliver Vernon-Harcourt, head of retail at Deloitte.
Retail sales were 2.2 per cent higher than a year earlier, compared with the median poll forecast for 0.5 per cent annual growth.
This week, clothing retailer Next raised its profit outlook after better than expected trading. But home improvement retailer Kingfisher said consumer sentiment had been dented by measures in the government's budget last October.
The ONS data highlighted a stark contrast between food and non-food sectors, with the latter seeing 3.1 per cent increase in sales volumes. In contrast, food sales volumes fell by 2.0 per cent. Clothing sales showed a rebound, increasing by 2.3 per cent after a previous month's drop.
“Retail sales volumes came in better than expected in February. The trends from last month effectively reversed with food sales falling after a very strong January and non-food categories rebounding following last month's weakness,” Charlie Huggins, manager of the quality shares portfolio at Wealth Club, observed.
“These figures, along with yesterday's better-than-expected results from retail bellwether Next, indicate that consumers are still feeling confident enough to spend despite the gloomy economic headlines.”
However, he cautioned that “retailers are having to work harder than ever before” through “increased levels of discounting,” which could impact profit margins.
Consumer confidence improving
Jacqui Baker, head of retail at RSM UK and chair of ICAEW’s Retail Group, echoed this sentiment, stating, “Resilient retailers have dusted themselves off after a challenging December and seen incremental growth at the start of the year. Consumer confidence is improving and widespread discounting has tempted consumers to spend – renovating homes and gardens, bagging the latest iPhone or hitting the sales to update their wardrobes.”
She also pointed to a “20 per cent annual jump in sales” for jewellers, potentially linked to “a gold rush due to rising inflation and economic uncertainty.”
Thomas Pugh, economist at RSM UK, added: “There are finally some signs that the UK consumer is starting to come back to life. Consumer confidence ticked up again in March and the services PMI jumped higher, partly because of strong demand from consumers.”
He anticipates that “strong real household income growth should continue to drive a gradual increase in retail sales this year, even if overall economic growth remains relatively subdued.”
Despite the positive figures, concerns remain about the broader economic landscape. Silvia Rindone, EY UK&I Retail Lead, commented that the February’s retail sales figures continue to reflect a challenging landscape for retailers.
“Despite real wages continuing to grow at a fast pace, this increase has not yet translated into higher consumer confidence, which remains subdued. Ongoing geopolitical tensions and rising wage costs has meant retailers are continuing to navigate an uncertain trading environment,” she said.
However, she expressed optimism for “Easter and school holidays on the horizon” as potential sales boosters, while advising retailers to “remain agile and focused on customer-centric strategies” to navigate the ongoing economic uncertainties.
x-hoppers, the leading AI-powered in-store communication platform, has announced new features to its connected store suite, designed to strengthen loss prevention, boost team productivity and automate key retail tasks, all in a single, unified system.
By combining hands-free headsets, AI-powered theft detection and real-time automation tools, x-hoppers helps retailers cut shrink, improve team coordination and deliver faster, safer in-store experiences. Built for the pace of frontline work, it replaces disconnected tools with one seamless solution, supporting associates and elevating the customer journey, from stockroom to checkout.
Retailers attending the Retail Technology Show (April 2-3, ExCeL London, Booth C40) will be the first to experience these innovations, already proven to reduce shrink by 60 per cent and detect up to 26 theft incidents per store daily, all before they escalate.
“Retail doesn’t slow down and neither can technology,” said Graham Dixon, chief technology officer, x-hoppers. “That’s why our team pushes continuous updates across AI, automation and usability. x-hoppers isn’t just a product, it’s a growing ecosystem designed to meet the changing pace of store life. Every feature we add is tested in real-world environments to ensure it works for retailers, not the other way around.”
Latest enhancements
The newest release reflects x-hoppers’ commitment to solving store-level pain points with practical, intelligent tools that scale.
1. AI-Powered Security & Theft Prevention
Enhanced AI Theft Detection with AIVA (AI Video Alerts): x-hoppers’ proprietary AI-powered security solution now builds on its proven success with upgraded gesture recognition technology, offering greater precision in detecting suspicious behaviour and identifying high-risk theft periods.
StaffSafe Integration: Theft-deterrent announcements help de-escalate incidents before they happen, while live alerts connect teams with remote intervention units for immediate response.
2. Workforce Optimisation
AI Assistant 2.0: Employees can now log in via voice authentication, receive real-time task recommendations and access multi-language training.
Intelligent Voice and Chat Agents: These digital agents bridge the gap between online and in-store operations, resolving customer queries, assigning tasks, and escalating alerts, all without manual input.
Dedicated Mobile App: The new channel offers greater flexibility, featuring push-to-talk, theft alerts and real-time notifications.
Customisable AI-Driven Smart Headsets: Designed for the dynamics of frontline work, now available in various styles for retail associates, security personnel and managers.
3. Task & Store Automation
MOOS Smart Shelf Integration: AI-driven restocking alerts, high-value item tracking and automated inventory replenishment, transforming stores into self-optimising environments.
Trello Integration: The new integration bridges task management and in-store execution by sending card assignments directly to the corresponding associate’s headset, turning digital workflows into immediate frontline action.
Proven at Scale
Since launching in April 2024, x-hoppers has already driven measurable results, with clients reporting:
60% reduction in shrink, detecting an average of 26 theft incidents per day before escalation.
35% increase in sales through faster, more personal customer service.
50% faster employee onboarding with real-time AI training and support.
3+ hours saved per employee per day through automation and hands-free communication.
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Jars of Nescafe Gold Instant coffee, part of food giant Nestle's portfolio, are seen at the company's headquarters in Vevey, Switzerland, February 21, 2024.
If your favourite coffee beans have vanished from the shelves, don't worry - they will return soon. The bad news is they will be up to 25 per cent more expensive.
Roasters such as Lavazza, Illy, Nestle and Douwe Egberts maker JDE Peet's are currently in talks with retailers about passing on costs from a near doubling of arabica coffee prices over the past year, according to eight industry sources.
Raw arabica prices have spiked due to four successive seasons of deficit as adverse weather makes it harder to grow enough of the delicate beans to meet consumer demand.
As roasters press for price hikes, grocery stores and supermarkets push back, postponing signing new supply deals to the point where some have run out of coffee stock.
In one such example Dutch supermarket chain Albert Heijn, the country's largest, ran out of coffee products like Douwe Egberts and Senseo.
The products returned to the shelves on 20 March, albeit at higher prices, a spokesperson for Albert Heijn said after the firm concluded talks with JDE Peet's, one of the world's top coffee roasters.
"JDE's purchase prices have increased significantly. We will absorb part of this price increase to keep the products affordable," the Albert Heijn spokesperson said.
L'or and Douwe Egberts coffee packets are seen at a Carrefour supermarket in Brussels, Belgium, May 22, 2020. REUTERS/Francois Lenoir/File Photo
JDE Peet's, which has warned of a profit decline this year due to surging coffee costs, said the stand-off with buyers in the Netherlands and Germany resulted in some of its products missing from the shelves. It added, however, that it has since concluded 90 per cent of its price negotiations globally.
Global prices for arabica, typically used in roast and ground blends, have gained more than 20 per cent this year after soaring 70 per cent last year as Brazil - producer of nearly half the world's arabica - suffered one of its worst droughts on record.
On average, the raw beans account for about 40 per cent of the wholesale cost of a bag of roast and ground coffee.
That means that if last year's raw bean price jump was passed through in full this year, it would equate to a 28 per cent price rise to the consumer, said Reg Watson, director of equity research at Dutch Bank ING.
Watson believes prices will rise 15 per cent-25 per cent and that in some markets consumers may feel the hike in one shot.
Rationing
Even steeper rises are taking place in countries whose currencies have weakened significantly against the dollar. These include Brazil, the world's second largest consumer of the beverage as well as the top grower.
According to documents sent to clients and seen by Reuters, 3 Coracoes, a large Brazilian roaster, raised roast and ground prices by 14.3 per cent on March 1, having previously hiked them by 11 per cent in January and 10 per cent in December.
3 Coracoes did not respond to requests for comment.
Brazilian coffee roasters association ABIC said price rises in the country are steep because in local currency terms, raw bean prices rose 170 per cent in Brazil last year.
In response, Brazilian shop shelf prices have surged 40 per cent, with more increases coming as early as this month, said ABIC.
"People are already rationing, changing their habits. If before they used to make a big thermos at home for the family, sometimes throwing what was left down the sink, now they cut the waste," ABIC president Pavel Cardoso told Reuters.
Data prepared for Reuters by market research firm Nielsen shows the volume of roast and ground coffee sold in North America and Europe, by far the world's biggest consuming regions, fell 3.8 per cent last year as prices rose 4.6 per cent.
With price rises this year expected to be far steeper, the decline in sales volumes should widen.
Folgers coffee maker J M Smucker, which sells to US retailers such as Walmart and Target, expects a decline in volumes in its fiscal year starting in May as it raises prices again, its chief financial officer Tucker Marshall said at a conference call earlier this month.
The firm, which also sells Dunkin and Cafe Bustelo coffee, already raised prices last June and October.
Living hand to mouth
Of equal concern for roasters is the fact that cash strapped consumers are pushing back against higher priced goods by bargain hunting or trading down to supermarket brands like Tesco's finest.
These brands, which the industry calls "private label", include many products beyond coffee and are produced in-house by supermarkets in order to cut on costs and provide consumers with cheaper alternatives.
Data prepared for Reuters by Chicago-based market research firm Circana shows that in terms of volumes sold, US private label coffee's share of the total market grew by 13 per cent between 2021 and 2024, from 20.51 per cent of the total market to 23.12 per cent.
Roasters are, as such, in a bind. They can absorb some cost increases and hope consumers keep buying, or they can raise their prices so that their profit margins don't fall.
Either way the result is a hit to overall profits that hasn't even spared coffee house chains such as Starbucks - far less exposed than the likes of JDE Peet's as raw beans account for less than 2 per cent of the cost of a cup of coffee in a cafe.
Roasters and traders are meanwhile buying as little coffee as possible as they struggle to pass on costs to supermarkets. An executive at a large storage sector firm said coffee depots close to US ports currently have half their normal volumes.
Financial stress has emerged as the top cause of poor wellbeing for retail workers in 2025, shows UK’s latest State of Financial Wellbeing Index.
The new report, published by the Financial Wellbeing Forum and supported by Wagestream and the Retail Trust, finds a staggering 92 per cent of retail workers think the cost of living crisis “will never end”- even higher than the UK average of 88 per cent.
Money was already the top concern at the beginning of the crisis, when the index was first launched in 2022, but the gap between money and any other wellbeing concerns has widened – by 59 per cent.
Employers have rushed to put additional financial support in place, with around 75 per cent of retailers offering new types of financial education since the cost of living crisis began.
But the report delves into the complexities of retail workers’ financial situations, revealing that they often hold conflicting views about money – making it challenging for employers to provide effective support.
Rather than focusing on short-term reaction to the current cost of living crisis, the researchers say there is still time for employers to pre-emptively tackle the wider "Cost of Life" from colleagues’ financial stress.
This shift would see retailers considering practical, flexible initiatives both for the long-term, like workplace savings schemes and financial coaching, and immediate relief such as debt helplines and discounts.
“Retail’s large workforce and the fact that wages are skewed to the lower end of the scale means that the cost-of-living crisis is more acutely felt in our sector,” said Chris Brook-Carter, CEO of the Retail Trust.
“While many of the employers we work with have been taking steps to address this, the report highlights what more they can do to support the long-term financial wellbeing of their employees and foster a healthier, happier and more productive workforce.”
Therese Procter, FWF chair, says, “This is the next big shift in workplace financial benefits, where retailers move from fire-fighting to future-planning. It’s about equipping employees with the financial skills and tools they need to not just survive but thrive long-term.
"This means tools to build healthy savings habits, manage debt effectively, and plan for the future.”
The report is being launched today at an exclusive industry event attended by leaders from major retailers like Tesco, Next, Aldi and Primark.
The FWF Summit will provide a forum for discussion and collaboration on how to best support the financial wellbeing of retail workers.
New rules about how and where foods high in fat, salt and sugar (HFSS) can be promoted and displayed in larger shops and online have been passed by the Senedd.
The regulations are designed to prevent impulse purchases and over-consumption and expected to help to tackle the growing problem of obesity in Wales.
The Food (Promotion and Presentation) (Wales) Regulations 2025, which largely mirror rules already in place in England, will:
restrict promotions that can encourage over-consumption, such as multi-buy offers and free refills of sugary drinks
restrict the presentation of foods high in fat, sugar and salt products at prime selling locations such as store entrances, checkouts and website homepages
apply to medium and large businesses with 50 or more employees
The Welsh government said, citing research, up to 83 per cent of purchases made on promotion are impulse buys, with almost half (43%) of food and drink products in prominent store locations promoting sugary foods and drinks.
“These regulations are a key part of our strategy to tackle Wales’ growing obesity problem,” Welsh health secretary Jeremy Miles said after the vote in the Senedd.
“We want to make it easier for people to make healthier choices and we’ll achieve this by improving the food environment around them. If we ensure healthier food and drinks are more available, accessible and visible to people in shops and stores, it will support our efforts to reduce obesity rates and improve public health.”
Miles has earlier said that the government will continue to support businesses and local authorities to implement and enforce the requirements introduced by these regulations.
The regulations will come into force in March next year following a 12-month implementation period.