Britons simply love their furry friends. And even more, they love to splurge on them. They definitely don’t want to compromise when it comes to their “four-legged babies” - be it food or treats or toys or wellness products. No wonder, owners spend billions of pounds on pet products and services each year and it is time that independent convenience stores too take a dip in this pool.
There are about 10.3 million to 13 million pet dogs in our country, the latter figure revealed by Statista in its latest release, marking a sharp increase from a decade earlier when the dog population in the UK was around 7.6 million.
As the population of dogs grew, so did the share of dog-owning households. Around a whopping 34 percent of households in our country now own a pet dog.
Cats are no less-loved either! Cat population was estimated to reach 12 million in 2021-22. Across the UK the share of households owning at least one cat is going strong, if a little behind those who choose the company of canines.
With such massive numbers, it is no surprise that the pet care industry generated a market value of £3.1 billion in 2021. Dog food market is the most profitable, valuing around £1.5bn. And the numbers are only set to rise.
Interestingly, 24 percent of all owners acquired their pet in the last two years, meaning that 5.4 million pets have been acquired since the start of the COVID-19 pandemic in March 2020. According to reports, new owners are more likely to be younger (58 percent of pet owners aged 18-44) with a higher level of education (39 percent of pet owners with a university degree qualification or higher) and a higher household income (48 percent of pet owners with a gross household income of over £50).
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New-age pet parents are generous and ready to splurge when it comes to their furry friends. Consumers are buying pet foods in larger quantities than in the past, moving away from table scraps, leftovers and home-cooked food to packaged pet food.
Zoe Taphouse, Category and Market Activation Director at Mars Petcare, acknowledges the rise of recent pet ownership and points out how it is a perfect opportunity for incremental sales for independent convenience stores.
“As pet parents navigate their new lives as pet owners, it’s important that retailers offer guidance through their store offering by stocking well-known brands that will add a level of comfort to shoppers in the early stages of purchasing these types of products.”
Samantha Crossley, Marketing Director at Lily’s Kitchen, echoes similar thoughts when she says that it is important that convenience stores become pet friendly, setting their shops apart from larger retailers.
“Making your shop pet-friendly opens a whole new sales opportunity to driverevenue and create returning footfalls each month,” Crossley told Asian Trader.
What to stock?
The major players in the petfood market are Mars, Nestlé Purina PetCare, Hill's Pet Nutrition Inc, Heristo AG, and Archer Daniels Midland (Neovia), among others.
Mars is currently one of the biggest players in the pet sector with 42 percent share in the pet food industry, making several extremely popular brands, like Temptations, Crave, Catsan, Greenies, Pedigree, Royal Canin, Sheba, Special Kitty, Whiskas, and many others.
Since consumers gravitate towards trusted brands, the recognizable brands – Pedigree and Whiskas – are ideal for retailers to target this surge in demand.
“These ‘pet parents’ also appear to take comfort from purchasing premium brands – including Sheba and Whiskas which are growing at +9.3 percent and +16.4 percent respectively – as pet food is no longer viewed as a necessity, but more an opportunity to treat and add health benefits to their pets’ diets,” Taphouse said.
When it comes to the pet food market, wet food makes up more than 30 percent of food sales. Wet food is also generally perceived to be a more enjoyable meal for dogs, offering high levels of animal proteins and a variety of tastes and textures.
With an increased number of people spending more time at home due to flexible working, many have switched to wet food because fewer people now need to leave a bowl of dry food out at the beginning of the day before leaving for the office,” Taphouse said.
Dry kibble is close behind, and together they make up more than 50 percent of total sales. It is cheaper and considered more nutritious. Also, due to the harder texture of the food, the pet’s dental hygiene improves with dried food. The remaining food sales are prescription diets and treats.
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Earlier, Nestlé Purina launched Purina Beyond Nature’s Protein for both cats and dogs- a pet food that builds on alternative proteins to make better use of the plant resources.
Popular pet food brand Lily’s Kitchen, now acquired by Nestle, creates recipes which celebrate the big occasions and everyday family meals with comforting recipes, such as Cottage Pie – made with proper meat and wholesome vegetables.
Its latest launch, On the Go Bars, allows pet parents to feed a complete meal while they are out, rather than a complimentary snack, to keep pooches topped up until their next meal, without scrimping on quality or taste.
Available in two mouth-watering flavours – beef and chicken – these Lily’s Kitchen On The Go bars can be popped into any bag or pocket, guaranteeing proper food for dogs.
The most popular dry cat foods in the UK are Go-Cat, Purina, Iams, Royal Canin, and others, with Whiskas Complete coming in as the leader.
Cotswold Raw has created a new range of complete raw meals for cats. The new range, initially available in Chicken and Turkey flavour, is designed to provide the convenience of a packaged food with the balanced nutrition of a natural raw diet.
The treats sector for dogs and cats is also growing year-on-year and is something convenience retailers should consider stocking when filling their shelves. Lily’s Kitchen offers a wide range of treat options here for both dogs and cats, includingbaked treats, chews and training treats, all designed to entertain a pet's taste buds.
What’s New?
Consumers are becoming increasingly aware of what goes into their food, and it’s no different when it comes to their pet’s food. While historically a pet owner would have chosen a well-established brand as a ‘safe bet’, these days they are also topping it up with health benefits and product quality.
Pet humanization is becoming a globally accepted term in the pet industry implying, more and more pet owners are willing to provide their pets with human-like products or experiences. Kelton Research also notes that 81 percent of cat or dog owners consider their pets to be true family members, whilst Mintel reported that one in five of UK cat or dog owners would cut back on spending on their own food before reducing spend on food for their pets. Clearly, “pet parents” are increasingly looking to feed their furry babies only high-quality pet food, irrespective of price.
The trend of humanization has also strengthened the demand for premium pet food, especially in varieties such as gourmet, homemade, clean labels, prepared with locally sourced ingredients, with high protein, artisanal, healthy, grain-free, age-specific, and breed-specific food.
“Premiumisation has long been a key driver of petcare sales, but the last year or so has seen the trend grow in popularity even further, with more owners viewing their pet as a child or family member,” says Taphouse.
“With such strong sentiment, it’s no wonder that premium offerings are continuing to drive petcare sales. This is particularly true of convenience, where sales of luxury brands have increased for cats in particular by 25.1 percent.”
Taphouse advises retailers to utilise this opportunity in store by increasing space for these products from popular brands such as Sheba, building excitement with new launches and offering temping promotions to boost these sales further.
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A key trend within petcare is natural credentials such as ‘clean’ ingredients, recipes inspired by the diets of our pets’ wild cousins, avoidance of grains and other cultivated human food stuff.
“Anything artificial is eyed with suspicion,” informs Taphouse, adding that shoppers are becoming more conscious of what they are feeding their pets.
Mars’ ‘Natural Goodness’ range from Cesar taps into this trend, offering shoppers something even more luxurious to Cesar’s core range. It contains a higher meat and animal derivative content (+12 percent) and lower fat content (-1 percent) which will appeal to those health-conscious pet owners.
Crossley from Lily’s Kitchen also explains how petcare is not only becoming increasingly humanised, there is also a renewed focus on plant-based diets.
“We’ve also noticed that pet parents are often looking for pet products which feel familiar on a human level, such as protein bars, familiar favourites and plant-based foods.
“Lily’s Kitchen creates recipes which celebrate the big occasions and everyday family meals with comforting recipes, such as Cottage Pie – made with proper meat and wholesome vegetables,” she says.
In our country, 9.3 million people eat a meat-free diet and five million of those have a pet. When it comes to the attitudes of the UK’s dog parents, 34 percent believe it’s good for their pet to regularly have plant-based meals, and 43 percent believe it’s healthy to limit the amount of red meat eaten by their pet.
To cater this demand, Lily’s Kitchen has developed Plant Power wet recipes for dogs so that pet parents who want to feed a little less meat now and again can be confident their dog is enjoying a nutritionally complete, balanced meal full of flavour.
Also, for dogs that are susceptible to allergies and other health problems, certified animal nutritionists and veterinarians usually recommend animal-free diets. At present, other manufacturers such as Yarrah and Beco Pets also cater vegan dog food.
Independent retailers should also make sure to stock natural food as well since consumers are also looking for quality, natural pet food for their pets while securing their essentials in convenience stores.
“The natural pet food category has been growing more than three times faster than the total petcare category for the last four years,” points out Crossley.
Products such as muffins, soups, ice creams, crisps, sausages, popcorn, beer, and wine for cats and dogs are also displaying a rapid growth rate. In fact, this year’s heatwave has led to a business boom for Waggy Doggy Doodahs that makes ice cream made with lactose-free milk. The company’s other dog treats include doggy popcorn and doggy crisps.
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The segment is witnessing a series of mergers and acquisitions. Earlier this year, Cranswick acquired Grove Pet Foods- producer of dry dog food for several leading brands under private label relationships alongside its own brands including Vitalin (natural) and Alpha Feeds (working dog).
Inspired Pet Nutrition acquired Pet Food UK and its Barking Heads (known for products such as ‘Fat Dog Slim’ and ‘Purr-Nickety’), Meowing Heads and AATU brands from Piper and its founders. The brands offer a range of natural dog meals and pet treats under the Harringtons and Wagg brands.
Apart from mergers and acquisitions, innovation is also a key aspect in this market. The use of insects as an alternative source of protein in pet food has also garnered the attention of manufacturers aiming towards sustainable production practices. In August 2021, Mars Petcare launched its first 100 percent insect-based cat food formula exclusively in the UK market.
Pet owners’ focus is predicted to shift soon on weight management, skincare, and digestive health. A recent survey shows that two fifths of dog and cat pet food buyers think their pet would benefit from losing some weight, signalling a widespread recognition of the pet obesity problem. Given that 51 percent of dogs, 44 percent of cats, and 29 percent of small mammals in the country are obese, according to Pet Food Manufacturers’ Association, makers are now focusing on coming up with low-calorie or low-fat pet food.
Pets and Indies
The recent pet boom and premiumisation trend have created a new avenue altogether for store owners.
A very quick and easy way to tap this segment is making the c-store pet-friendly, thereby getting a step ahead from big grocers. Placing a water bowl and leaving a roll of dog waste bags close to the shop entrance are some easy ways to let pet owners know that the store is pet-friendly and caters to their needs.
“At Lily’s Kitchen, we know that one of the key missions for convenience consumers is a top-up shop for essentials. For this reason, it is important that shoppers can find a range of core pet food options in their local stores. It can be a challenge to transition to a new pet food, and cats, in particular, can be quite fussy about their meal preferences,” points out Crossley.
Lily’s Kitchen recommends stocking customer’s favourite SKUs, such as the Countryside Casserole dry recipe, which is also available in a smaller kibble size too for small breed dogs.
Another way to drive sales in convenience stores is to indulge shoppers’ impulse. It is important to disrupt shoppers, and POS materials are a great way of doing this, as is featuring pet products at till points too. With petcare being a high value category, pet treats are a great product to feature at a till point, as well as gondola ends and on clip strips too.
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“Over the years, Lily’s Kitchen has helped train and educate retailers on our high-quality recipes and the wholesome ingredients used to make them, to help them explain and sell our products to shoppers. We also work closely with our retailers to help them choose a range of products that best suits their needs, in addition to planogram support, bespoke displays, POS material and samples. Alongside this, we’ve supported the retail trade with promotional activity that encourages shoppers to try our products,” informs Crossley.
By offering a good range of petcare products, from main meals, to treats and functional products (such as our Lily’s Kitchen Woofbrushes), independent retailers can set themselves apart from competitors and drive footfall to their stores, she adds.
Stocking natural and premium pet care options with eye-catching branding will also boost sales and basket spend. Retailers must keep in mind that shoppers (as well as end-users) in this segment are finicky and loyal to brands.
“We also see that 52 percent of convenience shoppers are more likely to go to another store to buy their desired pet food if it isn’t available. Retailers can drive greater loyalty and longer, more fruitful customer relationships by getting to know their shoppers and aligning themselves with the wants and needs of pet parents through the range of products and services they offer in store,” Mars Petcare’s Taphouse says, adding that retailers should raise awareness of their petcare range via front of store displays or aisle ends and promote their store offerings on social media.
With the number of millennial and gen Z shoppers becoming increasingly conscious about environmental, Taphouse further advices retailers to consider showcasing sustainable credentials by offering dedicated recycle points to encourage consumers to drop off pet food packaging or offer refill zones without purchasing additional packaging.
“Understanding the values and expectations of these shoppers will provide retailers with the knowledge needed to be able to meet these needs and will attract younger generations into stores,” she says.
Earning Loyalties
Cost of living crisis is showing its effect on this segment as well. The number of shoppers and trips per shopper are down, however, spend per trip is growing. This indicates that shoppers are trading up in terms of pack size but also, the channel is beginning to see the impact of inflation with spend per trip being in double digitgrowth.
By increasing distribution of larger packs, c-store operators can increase spendwhile helping consumers feel like they are getting good value from a local store, says Taphouse.
Growing pet population, coupled with the rising pet-owning trend and premiumisation, is expected to drive the pet food market during the study period. Overall, the pet food market is projected to register a CAGR of 4.5 percent during the forecast period (2022-2027).
Since petcare shoppers spend more in convenience stores than the average shopper, these numbers present a bright future and clear sign of better sales in the coming years. Following just a few simple steps like stocking well on bestsellers and new launches, independent retailers can not only increase their sales but also earn the loyalty of their shoppers' timeless best friends.
The UK retail sector is bracing for a challenging but opportunity-filled 2025, according to Jacqui Baker, head of retail at RSM UK. While the industry grapples with rising costs and heightened crime, advancements in artificial intelligence and a revival of the high street offer potential pathways to growth, she said.
The latest Budget delivered a tough blow to the retail sector, exacerbating existing financial pressures. Retailers, who already shoulder a significant portion of business rates and rely heavily on a large workforce, face increased costs from rising employers’ National Insurance Contributions.
“Higher costs will also eat into available funds for future pay rises, benefits or pension contributions – hitting retailers’ cashflow in the short term and employees’ remuneration in the longer term,” Baker said.
“Retailers must get creative to manage their margins and attract footfall and spend, plus think outside the box to incentivise employees if they’re to hold onto talented staff.”
On the brighter side, falling inflation and lower interest rates could ease operational costs and restore consumer confidence, potentially driving retail spending upward.
High street resurgence
Consumers’ shopping habits are evolving, with a hybrid approach blending online and in-store purchases. According to RSM UK’s Consumer Outlook, 46 per cent of consumers prefer in-store shopping for weekly purchases, compared to 29 per cent for online, but the preference shifts to 47 per cent for online shopping for monthly buys and to 29 per cent for in-store. The most important in-store aspect for consumers was ease of finding products (59%), versus convenience (37%) for online.
“Tactile shopping experiences remain an integral part of the purchase journey for shoppers, so retailers need to prioritise convenience and the opportunity for discovery to bring consumers back to the high street,” Baker noted.
The government’s initiative to auction empty shops is expected to make brick-and-mortar stores more accessible to smaller, independent retailers, further boosting high street revival, she added.
A security guard stands in the doorway of a store in the Oxford Street retail area on December 13, 2024 in London, EnglandPhoto by Leon Neal/Getty Images
Meanwhile, retail crime, exacerbated by cost-of-living pressures, remains a significant concern, with shoplifting incidents reaching record highs. From organised social media-driven thefts to fraudulent delivery claims, the methods are becoming increasingly sophisticated.
“Crime has a knock-on effect on both margins and staff morale, so while the government is cracking down on retail crime, retailers also have a part to play by investing in data to prevent and detect theft,” Baker said.
“Data is extremely powerful in minimising losses and improving the overall operational efficiency of the business.”
AI as a game-changer
Artificial intelligence is emerging as a transformative force for the retail sector. From personalised product recommendations and inventory optimisation to immersive augmented reality experiences, AI is reshaping the shopping landscape.
“AI will undoubtedly become even more sophisticated over time, creating immersive and interactive experiences that bridge the gap between online and in-store. Emerging trends include hyper-personalisation throughout the entire shopping journey, autonomous stores and checkouts, and enhanced augmented reality experiences to “try” products before buying,” she said, adding that AI will be a “transformative investment” that determines the long-term viability of retail businesses.
The Amazon Fresh store in Ealing, LondonPhoto: Amazon
As financial pressures ease, sustainability is climbing up the consumer agenda. RSM’s Consumer Outlook found 46 per cent would pay more for products that are sustainably sourced, up from 28 per cent last year; while 44 per cent would pay more for products with environmentally friendly packaging, compared to 36 per cent last year.
“However, ESG concerns vary depending on age and income, holding greater importance among high earners and millennials. With financial pressures expected to continue easing next year, we anticipate a renewal of sustainability and environmentally conscious spending habits,” Baker noted.
“Retailers ought to tap into this by understanding the preferences of different demographics and most importantly, their target market.”
Southend-on-Sea City Council officials have secured food condemnation orders from Chelmsford Magistrates Court, resulting in the seizure and destruction of 1,100 unauthorised soft drinks.
The condemned drinks, including Mountain Dew, 7-UP, Mirinda, and G Fuel energy drinks, were found during routine inspections of food businesses across Southend by the council’s environmental health officers.
Council said these products contained either banned additives like Calcium Disodium EDTA or unauthorised novel ingredients such as Potassium Beta-hydroxybutyrate.
Calcium Disodium EDTA has been linked to potential reproductive and developmental effects and may contribute to colon cancer, according to some studies. Potassium Beta-hydroxybutyrate has not undergone safety assessments, making its inclusion in food products unlawful.
Independent analysis certified that the drinks failed to meet UK food safety standards. Magistrates ordered their destruction and ruled that the council's costs, expected to total close to £2,000, be recovered from the businesses involved.
“These products, clearly marketed towards children, contain banned or unauthorised ingredients. Southend-on-Sea City Council will always take action to protect the public, using enforcement powers to ensure unsafe products are removed from sale,” Cllr Kevin Robinson, cabinet member for regeneration, major projects, and regulatory services, said.
“As Christmas approaches, we hope this sends a strong message to businesses importing or selling such products: they risk significant costs and possible prosecution.”
The council urged residents to check labels when purchasing imported sweets and drinks, ensuring they include English-language details and a UK importer's address.
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A customer browses clothes inside Charity Super.Mkt at Brent Cross Shopping centre in north London on, December 17, 2024
Bursting with customers one afternoon the week before Christmas, a second-hand charity shop in London's Marylebone High Street looked even busier than the upscale retailers surrounding it.
One man grabbed two puzzle sets and a giant plush toy as a present for friends, another picked out a notebook for his wife.
“Since the end of September, we've seen a huge uplift in people coming to our shops and shopping pre-loved,” said Ollie Mead, who oversees the shop displays - currently glittering with Christmas decorations - for Oxfam charity stores around London.
At the chain of second-hand stores run by the British charity, shoppers can find used, or "pre-loved", toys, books, bric-a-brac and clothes for a fraction of the price of new items.
Popular for personal shopping, charity stores and online second-hand retailers are seeing an unlikely surge in interest for Christmas gifts, a time of year often criticised for promoting consumerism and generating waste.
A report last month by second-hand retail platform Vinted and consultants RetailEconomics found UK customers were set to spend £2 billion on second-hand Christmas gifts this year, around 10 per cent of the £20 billion Christmas gift market.
A woman browses some of the Christmas gift ideas in a store on December 13, 2024 in London, England. Photo by Leon Neal/Getty Images
In an Oxfam survey last year, 33 per cent were going to buy second-hand gifts for Christmas, up from 25 percent in 2021.
“This shift is evident on Vinted,” Adam Jay, Vinted's marketplace CEO, told AFP.
“We've observed an increase in UK members searching for 'gift' between October and December compared to the same period last year.”
According to Mead, who has gifted second-hand items for the last three Christmas seasons, sustainability concerns and cost-of-living pressures are “huge factors”.
Skimming the racks at the central London store, doctor Ed Burdett found a keychain and notebook for his wife.
“We're saving up at the moment, and she likes to give things another life. So it'll be the perfect thing for her,” Burdett, 50, told AFP.
“It's nice to spend less, and to know that it goes to a good place rather than to a high street shop.”
'Quirky, weird
Wayne Hemingway, designer and co-founder of Charity Super.Mkt, a brand which aims to put charity shops in empty shopping centres and high street spaces, has himself given second-hand Christmas gifts for “many, many years”.
“When I first started doing it, it was classed as quirky and weird,” he said, adding it was now going more “mainstream”.
Similarly, when he first started selling second-hand clothes over 40 years ago, “at Christmas your sales always nosedive(d) because everybody wanted new”.
Now, however, “we are seeing an increase at Christmas sales just like a new shop would”, Hemingway told AFP.
“Last weekend sales were crazy, the shop was mobbed,” he said, adding all his stores had seen a 20-percent higher than expected rise in sales in the weeks before Christmas.
“Things are changing for the better... It's gone from second-hand not being what you do at Christmas, to part of what you do.”
Young people are driving the trend by making more conscious fashion choices, and with a commitment to a “circular economy” and to “the idea of giving back (in) a society that is being more generous and fair,” he said.
At the store till, 56-year-old Jennifer Odibo was unconvinced.
Buying herself a striking orange jacket, she said she “loves vintage”.
But for most people, she confessed she would not get a used gift. “Christmas is special, it needs to be something they would cherish, something new,” said Odibo.
“For Christmas, I'll go and buy something nice, either at Selfridges or Fenwick,” she added, listing two iconic British department stores.
Hemingway conceded some shoppers “feel that people expect something new” at Christmas.
“We're on a journey. The world is on a journey, but it's got a long way to go,” he added.
According to Tetyana Solovey, a sociology researcher at the University of Manchester, “for some people, it could be a bit weird to celebrate it (Christmas) with reusing.”
“But it could be a shift in consciousness if we might be able to celebrate the new year by giving a second life to something,” Solovey told AFP.
“That could be a very sustainable approach to Christmas, which I think is quite wonderful.”
Lancashire Mind’s 11th Mental Elf fun run was its biggest and best yet – a sell-out event with more than 400 people running and walking in aid of the mental charity, plus dozens more volunteering to make the day a huge success.
The winter sun shone on Worden Park in Leyland as families gathered for either a 5K course, a 2K run, or a Challenge Yours’Elf distance which saw many people running 10K with the usual running gear replaced with jazzy elf leggings, tinsel and Christmas hats.
And now the pennies have been counted, Lancashire Mind has announced that the event raised a fantastic £17,000.
This amount of money allows Lancashire Mind to deliver, for example, its 10-week Bounce Forward resilience programme in eight schools, reaching more than 240 children with skills and strategies that they can carry with them throughout their lives, making them more likely to ‘bounce forward’ through tough times.
The event was headline sponsored by SPAR for a third year through its association with James Hall & Co. Ltd, SPAR UK’s primary retailer, wholesaler, and distributor for the North of England.
“On behalf of the entire team at Lancashire Mind, we want to extend a heartfelt thank you to the 400+ incredible participants who joined us for Mental Elf 2024!” said Organiser Nicola Tomkins, Community and Events Fundraiser at Lancashire Mind.
“Your support, energy and commitment to raising awareness for mental health makes all the difference. Together, we've taken another important step towards breaking the stigma around mental health and promoting wellbeing for all in our community. We couldn't have done it without you!”
Worden Hall became the hub of the event where people could enjoy music from the Worldwise Samba Drummers and BBC stars Jasmine and Gabriella T, plus lots of family friendly activities and a chance to meet Father Christmas. Pets also got in on the act in the best dressed dog competition.
Lancashire Mind CEO David Dunwell said: “It was heart-warming day, full of community spirit and festive cheer, but with a serious aim to raise funds for mental health.
“We are so grateful to everyone who bought a ticket and fundraised or donated to help us smash our target. The money raised goes directly to supporting Lancashire Mind’s life-changing mental health services. These funds help provide wellbeing coaching, support groups, and educational programmes to individuals and families in need of mental health support in our community.”
The concept of Mental Elf was created by Lancashire Mind and news of the event has spread right across the country in recent years, with around 40 other local Mind charities hosting a similar event in 2024.
Lancashire schools were also encouraged to host their own Mental Elf-themed event this year, whether that was a run, bake sale or dress up day, and raised more than £1,000 in total.
Philippa Harrington, Marketing Manager at James Hall & Co. Ltd, said: “There was a lovely festive feel in the air at Mental Elf and we were delighted to see even more individuals, families, and canine companions taking part in its new home of Worden Park.
“We are also very pleased to see the uptake that Mental Elf has had in schools, and congratulations go to the Lancashire Mind team for taking it to new participants and for raising a fantastic amount of money for an important cause.”
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A woman walks past a window display promoting an ongoing sale, on December 13, 2024 in London, England.
UK retail sales rose less than expected in the runup to Christmas, according to official data Friday that deals a fresh blow to government hopes of growing the economy.
Separate figures revealed a temporary reprieve for prime minister Keir Starmer, however, as public borrowing fell sharply in November.
The updates follow news this week of higher inflation in Britain - an outcome that caused the Bank of England on Thursday to leave interest rates unchanged.
Retail sales by volume grew 0.2 per cent in November after a drop of 0.7 per cent in October, the Office for National Statistics said Friday.
That was less than analysts' consensus for a 0.5-percent gain.
"It is critical delayed spending materialises this Christmas to mitigate the poor start to retail's all-important festive season," noted Nicholas Found, senior consultant at Retail Economics.
"However, cautiousness lingers, slowing momentum in the economy. Households continue to adjust to higher prices (and) elevated interest rates."
He added that consumers were focused on buying "carefully timed promotions and essentials, while deferring bigger purchases".
The ONS reported that supermarkets benefited from higher food sales.
"Clothing stores sales dipped sharply once again, as retailers reported tough trading conditions," said Hannah Finselbach, senior statistician at the ONS.
Retail sales rose 0.2% in November 2024, following a fall of 0.7% in October 2024.
Growth in supermarkets and other non-food stores was partly offset by a fall in clothing retailers.
The Labour government's net borrowing meanwhile dropped to £11.2 billion last month, the lowest November figure in three years on higher tax receipts and lower debt-interest, the ONS added.
The figure had been £18.2 billion in October.
"Borrowing remains subject to upside risks... due to sticky interest rates, driven by markets repricing for fewer cuts in 2025," forecast Elliott Jordan-Doak, senior UK economist at Pantheon Macroeconomics.
Jacqui Baker, head of retail at RSM UK and chair of ICAEW’s Retail Group, commented that the later than usual Black Friday weekend meant November’s retail sales figures saw only a slight uptick as cost-conscious consumers held off to bag a bargain.
“Despite many retailers launching Black Friday offers early, November trade got off to a slow start which dragged on for most of the month. This was driven by clothing which fell to its lowest level since January 2022. The only saving grace was half-term and Halloween spending helped to slightly offset disappointing sales throughout November,” Baker said.
“As consumer confidence continues to build and shoppers return to the high street, this should translate into more retail spending next year. However, there are big challenges coming down the track for the sector, so retailers will be banking on a consumer-led recovery to come to fruition so they can combat a surge in costs.”
Thomas Pugh, economist at RSM UK, added: “The tick up in retail sales volumes in November suggests that the stagnation which has gripped the UK economy since the summer continued into the final months of the year.
“While the recent strong pay growth numbers may make the Bank of England uncomfortable, it means that real incomes are growing at just under 3 per cent, which suggests consumer spending should gradually rise next year. However, consumers remain extremely cautious. The very sharp drop in clothing sales in particular could suggest that consumers are cutting back on non-essential purchases.
“We still expect a rise in consumer spending next year, due to strong wage growth and a gradual decline in the saving rate, to help drive an acceleration in GDP growth. But the risks are clearly building that cautious consumers choose to save rather than spend increases in income, raising the risk of weaker growth continuing through the first half of next year.”