Independent retailer Jay Javid has opened his eighth store in Scotland, a Nisa Local in Renfrew.
The store has undergone a full refurbishment before launching on Friday (6 November), and now boasts spacious aisles and a wide foyer area to improve access for wheelchair users as well as prams.
“The best part of retail for me is development. Turning an empty shell in to a community store is what it is all about,” Javid said. “We take pride in being able to offer our customers affordable, reliable, sought after products that are displayed in an easy and attractive manner.”
Javid’s firm PGNJ Ltd, which moved to Nisa less than a year ago with six stores, is set to open its ninth store soon at Giffnock.
“It doesn’t matter if you have one store or ten, we still merchandise our stores like our first. It’s our business but it’s my passion to merchandise,” he commented.
The range at Renfrew store include more than 1,000 Co-op own brand products and a core grocery and BWS offer as well as a wide food to go choice comprising Costa Coffee, Skwishee, Slush and f’real milkshakes. There are also freshly baked cakes, pies and sandwiches available.
Victoria Lockie, head of key accounts at Nisa, said: “This development really is brilliant and the finished store looks fantastic. We’re thrilled to be working with the team at PGNJ and are looking forward to supporting them on their journey which is proving to be extremely exciting and fast-paced.
“A huge well done to everyone on this latest addition to the PGNJ portfolio.”
Specialty wholesaler Cotswold Fayre has been paying a hefty amount to combat rising crime and theft on its depots by installing CCTVs and extra staff on the shop floor.
Paul Castle, managing director of Cotswold Fayre, a specialty wholesaler based in Reading, told BBC that it “paid a fortune” to have CCTV cameras installed in its two sites while employing extra staff to reduce theft loss.
Castle told BBC, “I think the independent sector is always going to get hit harder than the multiples, because we don’t have as many security guards and all of the barriers.”
Castle said that to prevent theft, Cotswold Fayre has had to hire extra staff to be on the shop floor.
He explained that while this has stopped some of the stock loss, it has also increased the company’s overheads.
"You either suffer the loss of the product going, or you pay for the extra wages to prevent it going in the first place. The reality of it is, we’ve got no other protection or backing or support from anybody or anything. It’s your wits against that of the thief.”
The cost to businesses is about more than just the value of the lost stock.
Castle said, “If somebody comes in and pinches three bottles of vodka and they’re the only three bottles of vodka I’ve got and I’ve got to wait another week [for more], I lose the sales as well as the product.”
Cotswold Fayre
Cotswold Fayre
Cotswold Fayre supplies as a wholesaler the products of over 400 brands into around 2,000 retail sites. In recent years, it begun to operate its own large scale farm shops, under the Flourish brand, which it uses to showcase the range in its wholesale division.
Its currently supplies to a broad mix of operators from farm shops, which account for 30 per cent of sales, delis, garden centres, convenience stores, which has grown to 13 per cent of sales, department stores, and online retailers, which is now accounts for a hefty 30 per cent of revenues.
Castle's statement comes as an annual crime survey by the British Retail Consortium (BRC) found that in the year to last August, customer theft rose by more than 20 per cent to £2.2 billion, taking the total cost of crime in the retail sector to nearly £4.2 billion, including the cost of crime prevention. Incidents of violence and abuse exceeded 2,000 a day for the first time.
The survey from the BRC found that a third of larger retailers rated the police response to crime on their premises as fair, good or excellent, while majority (61 per cent) considered it poor or very poor.
Diageo, the company behind Smirnoff vodka and Johnnie Walker whiskey, has said US tariffs could damage a recovery in its sales, hitting its tequila portfolio and Canadian whisky in particular.
Debra Crew, the chief executive who took over in June 2023, today (4) said that Diageo had planned for a number of potential scenarios regarding tariffs, but said the new duties announced over the weekend “could very well impact this building momentum".
“In the US, our largest market, the products which would be impacted by the tariffs would mainly be our tequila portfolio, which given geographic origin requirements must be made in Mexico, and also Canadian whisky.
“We are taking a number of actions to mitigate the impact and disruption to our business that tariffs may cause, and we will also continue to engage with the US administration on the broader impact that this will have on everyone supporting the US hospitality industry, including consumers, employees, distributors, restaurants, bars and other retail outlets.”
This could include higher prices, fewer promotions, as well reallocation of investment, inventory and supply chain management.
The warning came as the world’s largest spirits maker, which has almost 30 malt distilleries in Scotland and owns global brands such as Johnnie Walker whisky, Guinness stout, Smirnoff vodka and Captain Morgan rum, revealed that net sales dipped 0.6 per cent to £8.8bn for the six months to December 31, as an increase in organic sales was dragged back by “unfavourable” currency exchange rates.
Crew said, “Our fiscal 2025 first-half results marked a return to growth, delivering organic net sales growth of 1 per cent despite a challenging industry backdrop as consumers continue to navigate through inflationary pressures.
“The confirmation at the weekend of the implementation of tariffs in the US, whilst anticipated, could very well impact this building momentum. It also adds further complexity in our ability to provide updated forward guidance given this is a new and dynamic situation.
Reported operating profit declined 4.9 per cent for the group’s first-half period, Diageo reported.
Diageo's finance chief Nik Jhangiani said today (4) that the company estimates an around £160 million hit to operating profit in its current financial year if US tariffs on Mexico and Canada are implemented in March, about 40 per cent of which it could mitigate before any price impact.
A plastic-free grocery store in Edinburgh has called for urgent action on youth crime after a violent incident linked to underage vaping left its shopfront damaged.
The Refillery, an ethical grocery store in Newington, was among the businesses affected when a group of teenagers vandalised its windows following an altercation at a nearby store that refused to sell them vapes.
The incident, which took place around 9pm on Friday (31 January), saw the teenagers allegedly swinging a pallet and attacking staff at another shop before moving onto the street, where they caused damage to The Refillery.
“Seems they were angry that a shop on the same street wouldn't sell them vapes (as they're underage). They ran riot in the shop near us swinging a pallet around and attacking the staff,” the store wrote in a social media post.
“Thankfully we were closed but the chaos spilled onto the street and they somehow felt the need to cause damage to our shop.”
The store called out local MP Ian Murray, who serves as the secretary of state for Scotland, questioning what measures are being taken to curb youth violence in the area. The post highlighted the increasing trend of aggressive behaviour towards retailers, particularly those refusing to sell age-restricted products.
While The Refillery does not sell vapes, cigarettes, or alcohol, the presence of stores allegedly supplying underage customers is bringing trouble to the area, the post claimed.
“There's very little the other shop keepers can do when these teenagers launch their attacks as they're too young and many are girls too. They simply have to stand back. Which I imagine is very frustrating,” the post read.
“What's going to be done @ianmurraymp to stop teenagers running feral on your doorstep?”
Last week, the British Retail Consortium (BRC) has flagged a surge in retail crime across the UK, with its latest annual crime survey revealing that incidents of violence and abuse soared to over 2,000 per day in 2023/24—up from 1,300 the previous year. Among these, 70 incidents per day involved a weapon, more than double the previous year’s rate.
Police Scotland confirmed receiving a report about the incident, adding that the enquiries were ongoing.
Take-home sales at the grocers rose by 4.3 per cent over the four weeks to 26 January compared with one year ago, according to the latest data from Kantar, which also shows a consistent rise on spending on promotions and fresh produce. Share of symbols and independents however continued on a decline.
January spelled relief for shoppers as grocery price inflation slowed to 3.3 per cent over the four weeks.
With household budgets typically stretched at this time of year, retailers played their part in easing the pressure on purse strings.
Fraser McKevitt, head of retail and consumer insight at Kantar, comments, “Supermarkets were dishing out the discounts this New Year, and consumers responded. Spending on promotions rose year-on-year by £274 million, accounting for 27.2 per cent of sales – the highest level in January since 2021.
“People also turned to non-branded products to help keep costs down, with own label as a proportion of sales hitting a record high of 52.3% in January. Spending on supermarkets’ own lines was up 5.4%, helped by consumers buying premium own label products in the couple of days leading up to New Year’s Eve."
Typically, shoppers have an eye on wellness, not just their wallets, at the start of the year – and 2025 was no exception. More than 10 per cent of the average consumer’s January grocery bill was spent on fresh fruit, vegetables and salad, totalling £1.2 billion – £193 million more than in December.
Nathan Ward, business unit director for usage and out-of-home at Kantar, adds, “Rolling into the new year, health tends to play a bigger role in our grocery choices. Over a quarter of take-home food and drink in January is chosen with health at least partially in mind, as shoppers tell us they want to eat less processed food and feel the benefit of fibre and vitamins.”
Protein products pulled their weight at the tills too as demand for bars, bites and drinks boosted spend on sports nutrition products. Sales for this category at supermarkets were 47% higher than last year, with over two million households buying these items during the month.
Sales of low and no alcohol drinks were 7 per cent higher than last January, and 6.7 per cent of households bought at least one of these alternatives.
Fraser McKevitt comments: “It’s no surprise to see the low and no alcohol trend make its mark in January, but given some of the generational splits we have seen in grocery, it’s interesting that older shoppers are just as likely to take these products home as younger ones. Not everyone signed up for dry January though, with 49% of people buying an alcoholic drink this month – but this is a pretty big drop from December’s 76%.”
Lidl’s sales rose 7.4% over the 12 weeks to 26 January, making it three continual years of growth for the discounter, whose share hit 7.2%. Aldi accelerated for the third consecutive month with sales up 4.2% and its market share increasing to 10.2%.
Ocado was the fastest-growing grocer for the ninth consecutive month. Spending at the online retailer grew by 11.3% meaning it now holds 1.9% of the market. Joint owner of Ocado Retail, M&S has also seen a strong 12 week period of growth with grocery sales increasing by 10.5%* in its brick-and-mortar stores.
Britain’s largest grocer Tesco gained the most share, its 28.5 per cent hold of the market is 0.7 per cent higher than this time last year, and it also saw its fastest rise in sales since April 2024 at 5.6 per cent. Sainsbury’s outpaced the market at 4.2 per cent sales growth, increasing its share from 15.7 to 15.9 per cent. Morrisons has 8.6% of the market while Asda’s portion is 12.6 per cent.
Convenience retailer Co-op returned to growth, with sales rising by 0.8 per cent giving it a 5.2 per cent share of the market while symbols and independents again saw dip of 5.8 per cent.
Convenience retailers are bracing for financial strain as the government lays legislation confirming the new National Living Wage (NLW) and National Minimum Wage (NMW) rates.
While over 3 million workers in retail, hospitality, and other sectors are set to benefit from increased pay, retailers have warned of significant challenges ahead.
The legislation, laid before Parliament today (4 February), will see the NLW rise to £12.21 per hour for workers aged 21 and over, up from £11.44 from 1 April. Meanwhile, the NMW for 18- to 20-year-olds will increase by £1.40 to £10.00 per hour, representing a record boost for younger workers.
The government claims these changes will put approximately £1.8 billion into workers' pockets over the next six years, enhancing financial stability for millions of families and driving consumer spending.
“This government promised a genuine living wage for working people that will support people with the cost of living, creating a workforce that is fit and ready to help us deliver number one mission to growth the economy,” chancellor Rachel Reeves said.
“This pay boost for millions of workers is a significant step towards delivering on that promise.”
For retailers, however, the rising wage bill presents difficult decisions. Evidence submitted by the Association of Convenience Stores (ACS) to the Low Pay Commission last year highlighted the knock-on effects of past wage hikes. Over half (53%) of convenience retailers reported reducing investment in their businesses to cope with increased wage costs. Another 53 per cent had to raise prices in-store, while 47 per cent saw a direct hit to their profits.
The government insists that the wage increase is a step toward fairer pay structures and economic growth. It also marks the beginning of efforts to align the NMW for younger workers with the NLW.
Low Pay Commission chair Baroness Stroud said the increases recommended by them are a “big step” towards achieving a “genuine” living wage, though she has stated earlier that data already shows signs of employers finding it harder to adapt to minimum wage increases.
“It’s important we continue to assess the effects of these changes on employers and workers; to that end, the Low Pay Commission will be consulting with both groups in the coming months,” Baroness Stroud added.
The changes from April will mean:
The National Living Wage for those aged 21 and over will rise from £11.44 per hour to £12.21 per hour.
The National Minimum Wage for 18- to 20-year-olds rises from £8.60 to £10.00 per hour.
The apprenticeship rate, and for 16- to 17-year-olds rises from £6.40 per hour to £7.55 per hour.