Avens Retail, an independent retailer operating as part of the Nisa network, recently celebrated the grand reopening of two stores in Ballingry and Overton Road.
The exciting launch events, attended by members of the community and local figures, highlighted Avens’ commitment to supporting local suppliers and enhancing its neighbourhood presence.
The two openings featured ribbon-cutting ceremonies with notable local icons, including MSP David Torrance and retired Scottish footballer Ally Mitchell, along with family-friendly activities, charity raffles, and giveaways for the first visitors.
The celebrations marked a major step in Avens’ mission to create stores that blend community focus with a quality, local product range.Operating under the Avens fascia—a name inspired by a flower native to Scotland and northern England—the stores reflected Avens’ emphasis on locally sourced products and regional partnerships.
Partnering with over 95 suppliers, including award-winning butcher Tom Course and a local fresh fish provider, Avens expanded its product selection to over 4,000 items, focusing on fresh produce, quality meats, and bakery options. The stores feature a broad array of Co-op own-brand products, which have become a trusted option among customers for their quality and value.
These offerings are part of Avens’ collaboration with Nisa, allowing the retailer to maintain a unique, independent identity while benefiting from their partnership with Nisa. In addition, Avens introduced a year-round free fruit programme for primary school children, following its success as a summer initiative.
This programme, along with other community-centred efforts, reflects Avens’ dedication to supporting the health and well-being of its local residents.Avens’ new stores in Ballingry and Overton Road represent the brand’s distinctive model, combining Nisa’s support with a strong local ethos. Through these new openings, Avens continues to prioritise community values and customer-first service, reinforcing its role as a trusted, independent retailer in the region.
Zahid Mukhtar, Owner of Avens Retail said: "The launch of our new stores in Ballingry and Overton Road is an exciting milestone for Avens Retail and a testament to our commitment to the communities we serve. These vibrant openings are more than just ribbon-cutting ceremonies; they mark the beginning of a new chapter where we’re bringing a carefully curated selection of local products, trusted Co-op own-brand items, and unique community programmes to our customers.
"Partnering with Nisa allows us to deliver on quality and value while staying deeply rooted in local traditions and priorities."
Michael Love, Key Account Manager at Nisa, said: “We’re thrilled to see the successful launch of Avens Retail’s new stores in Ballingry and Overton Road. This marks an exciting milestone in their journey, and we’re proud to continue supporting Avens in their mission to provide high-quality, locally sourced products to the community.
"Their commitment to local suppliers, alongside the trusted Co-op own-brand offerings, reflects the strong partnership between Nisa and independent retailers. These new stores are a testament to Avens’ dedication to serving their communities and reinforcing the importance of independent retail within the regions they operate.”
Unilever’s largest UK food factory in Burton has undergone a significant five-year transformation, bringing production of the full Unilever UK condiments business into one specialist hub in Burton.
With 99 per cent of products made at Unilever’s Burton site distributed to UK retailers, the FMCG major said the investment will support the continued growth of its foods business in the UK with a focus on driving supply chain efficiencies, boosting capabilities and delivering significant production growth at the site.
A second state-of-the-art factory has been built alongside the existing factory, increasing the site’s footprint by 50 per cent to 31,000 sqm and bringing production of Hellmann’s to the site, alongside Marmite, Bovril and Colman’s.
Investment in digital capabilities has created a highly optimised site across two food factories and nine production lines, doubling volume alongside a 13 per cent increase in total factory efficiency at the site in the last three years. With the final investment of the transformation complete this year on a new Hellmann’s production line, 2024 is set to be a record year for the factory, with the site producing an average of 9 million jars and bottles of condiments a month.
Hellmann’s production line at the new Unilever factory at Burton
The new factory includes state-of-the-art machinery and automation, including automated production lines using real-time data capture and analysis on the factory shop floor to boost efficiency and minimise waste, and a fully automated palletisation process, with two robotic arm palletisers and three top loading palletiser robots that pack over 1,000 pallets a day. 3D-printing machines and capabilities have also been brought in-house so standard machine parts can be replicated and replaced at speed.
The investment and growth of the site has resulted in 160 new jobs at the factory whilst also supporting current employees to develop new skills in digitised manufacturing, building on the site’s 100-year history of supporting local jobs and skills.
“The investment in our Burton site and new factory reaffirms the site as a key food hub for British produce, making delicious condiments that are helping to create meals in homes up and down the country every day,” Andre Burger, Unilever UK & Ireland foods lead, said.
“By bringing all our condiment production under one roof and focusing on advancing digital capabilities, we’ve really optimised our supply chain and manufacturing whilst significantly increasing the site’s capacity. The investment has already delivered record breaking growth for the site and will be key in supporting the continued growth of our food business and market leading brands here in the UK.
“This investment is a celebration of our history in Burton as well as a commitment to its future. It is testament to the continued commitment and expertise of our teams at the site that its transformation has delivered such incredible growth so quickly.”
In addition to boosting productivity, the investment has accelerated the reduction of the environmental footprint of the site, with a focus on minimising food waste and reducing the carbon footprint of products. The increased use of real-time data analysis at the site has helped to halve the site’s food waste since 2021 with the remaining waste redistributed, including to create energy for the factory via the on-site biogas recycling plant or feed for local farm animals.
The final-stage production of Hellmann’s 100% recycled plastic squeezy bottles – the stage at which the basic recycled plastic material is blown into the full-size distinct Hellmann’s squeezy bottle shape - has been bought onto the site. Localising these aspects of Hellmann’s production and packaging has significantly reduced lorries on the road and travel time from production to shelves, resulting in CO2 savings.
With the UK food market expected to contribute £19.3 billion in sales to the UK food and grocery sector by 2028, product differentiation will be key to thrive in this competitive landscape, says a leading data and analytics company.
UK grocers must move beyond competing solely on price and prioritize innovation in their product offerings to attract a growing base of transient shoppers. Developing unique and diverse food ranges is essential to drive long-term growth and customer loyalty.
Eleanor Simpson-Gould, Senior Retail Analyst at GlobalData, comments, “A saturation of loyalty schemes and price matching promotions by UK grocers is fuelling consumer switching behavior. The competition regarding pricing, product variety, and quality has intensified to a point where UK consumers are willing to visit several grocers for weekly food shops to get the best deals.
“Though discounts and promotions are a strong driver of food and grocery purchases for UK consumers, quality and range perceptions must underpin product development strategies as price concerns ease. These factors offer a more significant point of differentiation in this highly competitive market.”
GlobalData’s How Britain Shops Survey reveals that the proportion of UK consumers who stated that branded products are appealing to them in the food and grocery market is significantly lower (50.7 per cent) than that compared to range (87.3 per cent) value for money (81.1 per cent). The low priority of branded goods and high priority of range and value for money drivers is favorable for grocers and indicates a strong preference for private-label ranges.
Simpson-Gould continues, “Grocers must invest in private-label ranges to secure a clear differentiation from competitors, improve impulse spending opportunities and bolster volume growth. A strong private-label offer must include world food options, fresh bakery products, broad ready-meal ranges, snacking and food-to-go items.
"Tesco’s Finest range innovation in 2024, consisting of new summer picnic items and meal deal options, is an excellent example of successful private-label differentiation.”
While core categories, food, soft drinks and hot drinks, will achieve robust growth between 2023 and 2028, alcoholic beverages and tobacco and e-cigarette markets are forecast to underperform significantly.
GlobalData estimates that the tobacco and e-cigarette market will decline at a CAGR of 0.4 per cent between 2023 and 2028, lower than the alcohol market, which is set to achieve a moderate CAGR of 1.6 per cent in the same period.
Ahead of the disposable vape ban in 2025, grocers must ensure alternatives such as e-liquids and refillable tanks are available for consumers looking to switch smoking methods. To combat slowing alcohol sales, grocers should reduce ranges of high-sugar, low-spirit level alco-pops, typically favored by younger demographics and expand their propositions of sugar-free alternative soft drinks, energy drinks and non-alcoholic mixer ranges.
Simpson-Gould conlcudes, “Heightened health concerns, changing social attitudes and government initiatives will inhibit growth in the tobacco and e-cigarette and alcohol markets. Both markets will account for a smaller proportion of the total UK food and grocery sector by 2028, making these categories undesirable areas for product development.”
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Illegal vapes seized from shops in Littlehampton and Bognor
More than 1.5 million illegal vapes were seized by local trading standards officers and police so far this year, data obtained through Freedom of Information requests have revealed.
Separately, National Trading Standards (NTS) and the Department of Health and Social Care (DHSC) on Monday said over a million illegal vapes were seized by trading standards in 2023/24.
A joint initiative named Operation Joseph has tracked over 1.19 million illegal vapes removed from sale across England, a 59 per cent increase in the number seized compared to the previous year. The products seized failed to meet basic UK safety standards, with most containing excess nicotine levels.
New NTS data also shine a spotlight on sales of vapes to children. In Q4 2023-24, almost a quarter (24%) of the 775 test purchases conducted in-person by trading standards resulted in illegal sales to under 18s.
“Trading Standards officers recognise that it is really important that adult smokers are able to switch to legal compliant vaping products which carry a fraction of the risk of their lethal tobacco habit,” Kate Pike, lead officer for tobacco and vaping for the Chartered Trading Standards Institute said:
“These figures show we are working incredibly hard to remove illegal vapes from our communities and to support businesses not to sell to children. We encourage anyone with information about businesses ignoring the law to report to us so we can continue to target our enforcement resources most effectively.”
Meanwhile, vape firm Totally Wicked submitted Freedom of Information (FOI) requests to over200 local councils and authorities across the UK, gathering data on the number of illegal vapes seized by trading standards officers between 2022 and 2024.
Data Highlights by Region
Region
SUM of 2022
SUM of 2023
SUM of 2024*
East Midlands
42,706
368,824
53,965
East of England
27,290
84,939
421,446
London
71,497
122,683
71,254
North East England
564
17,213
23,112
North West England
258,916
519,292
310,079
Northern Ireland
0
671
0
Scotland
4,922
16,999
20,290
South East England
52,402
461,767
164,133
South West England
11,633
36,951
39,704
Wales
17,750
712,069
247,208
West Midlands
46,182
122,201
117,927
Yorkshire and the Humber
3,494
93,243
43,236
Grand Total
537,356
2,556,852
1,512,354
*2024 figures accurate up until October 2024.
The FOI responses from 154 councils indicate a significant decrease in illegal vape seizures from the market's peak in 2023, when 2.5 million units were confiscated down to 1.5 million units so far in 2024. Areas like Greater London witnessed a decrease in seizures from their peak levels in 2023, but remains a focal point for enforcement due to population density and market size.
While Northern Ireland reported zero seizures in 2024, Antrim and Newtownabbey Borough Council did disclose that a shop voluntarily surrendered their supplies of illicit vaping products once they were made aware that their products were non-compliant and potentially unsafe, Totally Wicked said.
The East of England saw the largest increase of illegal vape seizures in 2024, with 336,507 more vapes seized by authorities than the previous year. A large portion of the growth came from Essex County Council which recorded the highest volume of illegal vape seizures in the country, this was due to 329,000 non-compliant units being refused entry at seaports and subsequently returned to their country of origin.
While not as pronounced, Scotland, the North East and South West of England also experienced an increasing number of illegal vape seizures.
Commenting on the findings, Marcus Saxton, Group CEO of Totally Wicked and chairman of the Independent British Vape Trade Association (IBVTA), said: “It's important to highlight that this is a regulated industry and at Totally Wicked, we take a strict approach to compliance. All of our products meet UK and EU standards, are rigorously tested, and are notified to the Medicines and Healthcare products Regulatory Agency (MHRA).
“However, some distributors and retailers are either unaware or choose not to follow the rules. We welcome any crackdown on illegal and unsafe vaping products, as it helps protect consumers and ensures that only compliant products are available on the market.
“We strongly urge retailers to only source vapes from trusted and regulated distributors to guarantee that they are selling safe, compliant products.”
Shoppers’ ability to afford Christmas treats has been put under threat as retailers warned November could mark a turning point for inflation, with the recent fall in prices slowing amid increased fresh produce costs and fewer discounts on the shelves.
According to figures released by British Retail Consortium (BRC) today (26), shop price deflation was at 0.6 per cent in November, up from deflation of 0.8 per cent in the previous month. This is slightly above the 3-month average rate of -0.7 per cent. Shop price annual growth remained its lowest rate since September 2021.
Food inflation slowed to 1.8 per cent in November, down from 1.9 per cent in October. This is below the 3-month average rate of 2.0 per cent. The annual rate continues to ease in this category and inflation remained at its lowest rate since November 2021.
Fresh Food inflation accelerated in November, to 1.2 per cent, up from 1.0 per cent in October. This is in line with the 3-month average rate of 1.2 per cent. Inflation was its lowest since November 2021.
Ambient Food inflation decelerated to 2.7 per cent in November, down from 3.1 per cent in October. This is below the 3-month average rate of 3.0 per cent and remained at its lowest since February 2022.
Helen Dickinson, Chief Executive of the BRC, said, “November was the first time in 17 months that shop price inflation has been higher than the previous month, albeit remaining overall in negative territory. Food prices increased for fresh products such as seafood, which is more vulnerable to high import and processing costs, especially during winter.
"Tea prices also remained high as poor harvests in key producing regions continued to impact supply. While coffee prices experienced a momentary dip, price rises are imminent as global coffee prices approach record highs. In non-food, while many retailers unwound some of their discounting, there are still many bargains across fashion and furniture.
"Customers looking to upgrade their electricals were able to pick up some great deals in early Black Friday sales. With significant price pressures on the horizon, November’s figures may signal the end of falling inflation.
"The industry faces £7 billion of additional costs in 2025 because of changes to Employers’ National Insurance Contributions, business rates, an increase to the minimum wage and a new packaging levy.
"Retail already operates on slim margins, so these new costs will inevitably lead to higher prices. If the government wants to prevent this, it must reconsider the existing timelines for the new packaging levy, while ensuring any changes to business rates offer a meaningful reduction for all retailers as early as possible.”
Mike Watkins, Head of Retailer and Business Insight, NielsenIQ, said: “Shoppers are still being cautious by shopping savvy for the essentials and holding back their discretionary spend, so the lower level of inflation should help sentiment ahead of Black Friday promotions. And with lower inflation than this time last year, many food retailers are extending offers and discounts to help sales momentum in December.”
The Centre for Economics and Business Research (CEBR), which produces the tracker for the supermarket, predicted that households will face “dampened spending power over the festive period”. It said the rising cost of essentials would be particularly concerning for households on lower incomes.
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A BP petrol station in Tonbridge, south east of London on April 30, 2022
Global oil and gas company and forecourt retailer BP has renewed its partnership with Retail Insight, the leading provider of in-store execution software, for an additional three years in the UK, as it continues to reduce food waste across its store estate while enhancing operational efficiencies.
BP, which operates over 300 convenience stores as part of its partnership with M&S Food, has expressed ambition to grow its convenience business, aiming to become the first choice for customers on the roadside.
Since partnering with Retail Insight in 2019, BP has used Retail Insight’s AI-powered solution, WasteInsight, to deliver value and customer satisfaction by offering dynamic markdowns on goods nearing expiry, providing reduced prices to customers.
A cloud-based software solution, WasteInsight provides data-led, actionable insights that support businesses’ entire waste journeys. Analysing foundational retail data, the solution applies a Machine Learning (ML) model to provide dynamic markdown prices that encourage sell-through and reduce waste.
As well as enabling dynamic discounts, WasteInsight also addresses expiration management, offers more efficient donations to charities and drives improved forecasting accuracy, allowing retailers to sell more while wasting less.
“The WasteInsight solution has delivered impressive results across our estate,” Hannah Munns, UK trading director at BP, commented.
“The implementation of dynamic markdowns has not only reduced waste but also significantly improved our sell-through. We are looking forward to seeing continued improvements over the coming years.”
Kieran O’Brien, VP customer success EMEA at Retail Insight, added: “We are delighted to be able to extend our relationship with BP for a further three years. It’s always rewarding to see the benefits that our dynamic markdown solution can bring, and we look forward to continuing to improve the outputs from WasteInsight for BP over the next three years. Together, we will continue to set new benchmarks in waste reduction and operational efficiency.”