Seasonal occasions present convenience and impulse stores with some of the biggest opportunities to drive sales of soft drinks. Neighbourhood stores see a significant rise in soft drink sales around key seasonal periods such as summer and Christmas.Summer continues to be the most important season for soft drinks from a value sales point of view, worth £457m, while Christmas is the fastest growing period of the year for value sales of soft drinks, up +21% year-on-year[1].
Customers are also buying more soft drinks for events around Easter, summer BBQs and Halloween. For example, shoppers will spend an average of £4.71 on soft drinks during Easter compared to an average of £3.20 outside of the holiday[2].
While the pandemic has limited the number of opportunities where friends and family can come together, it’s important that retailers continue to prepare for key seasonal dates to take advantage as restrictions continue to ease.
Soft drinks bring Christmas cheer for local stores
After the biggest December ever in 2020, total market take-home grocery sales fell slightly in the12 months leading into Christmas2021 but were still up +£1.2bn when compared to pre-pandemic figures, indicating that we spent more time indulging at home[3].
Convenience penetration was down 10% vs Christmas 2020[4] as restrictions lifted and shoppers moved back into grocery and discounters[5], while symbol stores and independents (-6.9%) and co-operatives (-8.5%) declined at a faster rate than their grocer counterparts[6].
Despite this, soft drinks helped bring some Christmas cheer to neighbourhood stores. The onset of Omicron did not deter shoppers from returning to traditional convenience missions, and growth in ‘Newsagent’ and ‘Food to go’ occasions [7] saw on-the-go soft drinks grow by +25% vs last year, with take home soft drinks growing by +2% year-on-year.[8]
Photo: iStock
The total soft drinks category remains in growth (+12%) in the convenience channel ahead of the grocery channel (+8%)[9], and was in the top five most purchased category and the fourth fastest growing category in convenience stores in 2021[10]. It is also a key destination purchase, with over half of soft drinks shoppers citing this as their driver to store over Christmas 2021[11].
Good visibility in store via the use of secondary displays helped to drive the soft drinks category ahead of total convenience performance, with nearly a quarter of shoppers saying they purchased a product from a display on the end of an aisle[12]. Fewer planned trips also presented further opportunities for retailers to grow soft drink sales through impulse purchases, PMPs and promotional offers, which all saw increased sales in Christmas 2021 on the previous year[13].
The premium opportunity
This Christmas saw a number of soft drinks opportunities that convenience and impulse retailers can also take advantage of during key seasonal occasions this year. Shoppers trade up to more premium soft drinks to elevate the at home socialising experience, with 67% thinking that Christmas is a time to splash out and treat themselves and almost a third planning to trade up over the latest festive period[14]. As a result, sales of premium soft drinks are continuing to rise as more people look to elevate their experience around seasonal events. The price per litre of soft drinks in the 12 weeks to Christmas was the highest out of the rest of the year, with consumers paying on average +5% more for soft drinks compared to the rest of the year[15].
This key macro trend was already accelerating pre-Covid and is set to grow this year and beyond, creating new trade-up opportunities for all drinks categories including soft drinks and mixers. Britvic offers a range of options such as J2O Spritz and Robinsons Fruit Cordials, available in glass bottles that offer a greater perception of premium quality among shoppers.
Pre-plan for success
Consumers are now making more pre-planned purchases around seasonal occasions than they were pre-pandemic, with food and drink playing a more important role in these occasions[16]. A total of 68 per cent of shoppers plan the food and drink they buy for these seasonal events, increasing from 60 per cent pre-pandemic[17].
This trend is expected to continue this year, and retailers can take advantage by getting the right range and merchandising in place ahead of these events to help their customers quickly and easily find the soft drinks they are looking for. For instance, shoppers have been choosing to spend more time outside hosting picnics and BBQs during the summer months to meet friends and family during COVID. They also tend to purchase soft drinks in larger quantities during these occasions, with volume of soft drinks per trip at its highest over summer[18]. Therefore, shifting focus to larger bottles from bestselling brands, such as 2L Pepsi MAX and Pepsi MAX Lime and multipacks of Pepsi MAX, 7UP Free and Tango, will present additional chances to pick up extra pre-planned sales to meet those socialising occasions.
Other summer events linked to big sporting occasions, such as the FIFA World Cup 2022, also present further opportunities for drinks suited for adult socialising, including adult soft drinks such as J2O and mixers to complement spirits, such as Britvic mixers. Britvic is the third largest mixer brand in the UK[19], and last year we launched Britvic Tonic Water into the convenience channel for the first time in 850ml packs in low-calorie and regular variants – giving adults more options for mixing drinks.
Treat yourself
Increased restrictions on people’s livelihoods have encouraged more shoppers to seek out everyday treats within the convenience sector – 9 per cent of shoppers are on a treat mission, up from 7 per cent last year[20]. The expectation is that this will continue into 2022 for both in- and out-of-home, as more people look to meet up again and treat themselves to make up for lost time.
This trend will be driven by ‘treat-led families’, who spend more (+8%), visit more often (+4%) and spend longer in store (+2%)[21]. Easter and Halloween present the perfect opportunity for convenience and impulse retailers to target this group. Fruit Shoot is the number one kids soft drinks brand[22],made with real fruit, and no added sugar, artificial colours, flavourings or preservatives. Fruit Shoot recently made the move to clear bottles. The new packs have been well received by shoppers, with eight out of ten parents saying they would trust Fruit Shoot more, and almost three quarters saying it showed Fruit Shoot was more natural than they thought[23].
Top tips for growing soft drinks sales during seasonal occasions
Cross category opportunities – Link soft drinks to events and cross category promotions. For Easter, look tolink party food such as crisps and nuts with family favourite soft drinks such as Robinsons core squash range, Robinsons Fruit Creations, Pepsi MAX®, 7UP Free and J2O. For summer, place more emphasis on linkingmixers with spirits for adult socialising and snacks with on-the-go refreshment such as Lipton Ice Tea and Purdey’s
Premium offers – Ensure premium offers are included in displays to drive trade up at point of purchase, such as J2OSpritz, Robinsons Cordials and- Britvic Indian Tonic Water
Optimal merchandising – Offer the optimal soft drinks range that groups soft drinks by category –i.e. carbonates, energy drinks, wellness– to help signpost the category to enable shoppers to quickly and easily navigate displays. Britvic has a range of products to drive sales in each seasonal occasion supported with strong activation
Stock HFSS-complaint soft drinks – HFSS will impact soft drinks promotional displays at events like Halloween and Christmas, so retailers will want to consider remerchandising chillers and shelves with HFSS-compliant products. Britvic Soft Drinks is well placed to maximise sales during these periods, with 90% of our Great Britain portfolio – 196 liquids – being HFSS compliant[24].
[1]IRI Total Convenience, Total Soft Drinks, Value Sales, 12 w.e 16.01.22 vs LY[2] Lumina Intelligence Convenience Tracking Programme 3WE 04/04/2021[3] Kantar, FMCG panel, ‘Grocery Retail Christmas Viewpoint 2021’, 4we 26thDecember 2021.[4] Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[5] Kantar, FMCG panel, ‘Grocery Retail Christmas Viewpoint 2021’ Switching between Channels 4we Year-on-Year 26 Dec 21 vs. 27 Dec 20[6]Kantar, FMCG panel,‘Grocery Retail Christmas Viewpoint 2021’, Value Sales Growth, 4 we YOY £% 4we 26thDecember 2021.[7] Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[8] IRI, Convenience, Total Soft Drinks Deferred and IC, Value Sales, 4 w/e 26 Dec 2021[9]NielsenIQRMS, Value Sales, Total Coverage by Channel, 4wk to 01.01.22[10] Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[11] Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[12] Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[13]Lumina Intelligence Convenience Tracking Programme 4WE 09/01/2022[14]IGD ‘Are Shoppers expecting a nightmare before Christmas’ Nov 21 ShopperVista[16] IGD ‘Adapting to a new way of celebrating’ IGD ShopperVista. Base: 1152 shoppers, September’ 20[17] IGD ‘Adapting to new ways of celebrating occasions’ IGD Shopper Vista, November 20[18] Kantar Worldpanel Online Take Home Soft Drinks, Total Symbols and Indies, Total Soft Drinks 12we 13th June 21[19] CGA Licensed Value, MAT data to 01.01.22[21] Lumina Intelligence Future of Retail 2022 6 Key Trends[22]NielsenIQ RMS, Value Sales, Total Coverage, Britvic Defined, MAT to 25.12.21)[23] MMR, Clear Bottle quantitative study, May-June 2020[24]Britvic internal data, March 2022
Hancocks, the UK’s leading confectionery wholesaler, has expanding its Watford deport and added over 50 new lines.
The new space will add around 600 square feet of selling space to the depot on Colonial Way, which has been in Watford for over 20 years.
Over 50 new lines are being added and are focused across popular sweets for children, novelty sweets, and pick and mix.
Hancocks said this will mean over 5,000 additional new products on the depot shelves for customers to choose from.
The extra space will allow the store to hold more volume across key categories including pick and mix, cables, mallows, kids, novelty and seasonal items.
The depot will also have a dedicated area for clearance stock, which is new to the Watford store.
Customers will see heavily discounted prices on products including crisps and snacks, which previously haven’t been stocked by the depot and reductions on branded chocolates and drinks.
The depot will also be introducing WOW deals, with low prices on key brands including Coca Cola, Haribo bags, Swizzels, Squashies and favourites from Maynard Bassets.
The Watford branch of Hancocks serves around 200 customers a week from all over London and the surrounding areas, as well as Norfolk, Kent, Cambridgeshire, Hampshire and the Midlands.
The depot also supplies to customers based in the Bahamas, US, Bahrain, Hong Kong, and throughout Europe.
“The expansion of the store is great news for retailers from London and further afield who purchase their confectionery from this depot,” Alex Brammer, manager of Hancocks in Watford, said.
“Whether they shop in store or via click and collect, availability will be even better thanks to the additional space we have to hold products, and there will be exciting new lines for them to choose from.
“We have a wide mix of customers shopping with us here ranging from traditional sweet shops and convenience stores to funfairs, TikTok stars and repackers.
“For them, our expansion and new product lines means greater choice, even better availability and shows there really is something for everyone whether you’re looking to stock fun novelty lines, traditional sweets, pick and mix or confectionery gifts.
“We’re always keen to welcome new customers into the depot and show them the excellent range of confectionery we have available.”
Hancocks operates 14 nationwide cash and carry stores and an online channel. Customers can shop online 24/7 with delivery to the door or click and collect options.
Sugro UK, KP Snacks and b2b.store have worked together to complete the first-of-its-kind pre-sell campaign, Sugro WhatsApp E-Presell, using a wholesaler’s WhatsApp channel.
Using functionality in b2b.store’s ProConnect Platform, Sugro UK trialed the new functionality with one of the key Group Members, R&I Jones.
The messages encouraging pre-sell orders for KP Snacks’ McCoy’s Hot ‘n’ Spicy crisps were sent out to R&I Jones customers, allowing retailers to tell a wholesaler how many boxes of the product they would like to purchase.
The entire process was completed within the WhatsApp message, with only a few taps needed for a retailer to record the quantity of products they would like to order, and their customer number.
It is the first WhatsApp message of its kind to be sent in the UK’s food and drink wholesale industry but is expected to become increasingly common as more businesses use paid-for WhatsApp platforms to communicate with customers.
“We are absolutely delighted to launch Sugro WhatsApp E-Presell which enables both Sugro UK Wholesale Members as well as its Retail Partners to provide advance product volume commitments for new product launches.
"This functionality is particularly powerful as it ensures that suppliers have accurate forecasts before product launches, enabling better stock availability and distribution from day one of products being available on the market,” said Sugro UK’s Head of Commercial and Marketing Yulia Petitt.
“We’re proud that it’s Sugro member, Aled, R&I Jones who has made such an important first step in the industry’s WhatsApp usage,” added Yulia.
“The KP Snacks promotion was one agreed for all Sugro members, but R&I Jones recognised the opportunity to send this out to its customers using WhatsApp – displaying the power of their channel and getting a direct response.
“The ease and speed of using WhatsApp for these commitments simplifies the presell process, ensures accuracy, and strengthens relationships across the supply chain. It’s definitely the future.”
The message was curated with the help of b2b.store, which had developed the ability to send pre-sell promotions specifically with the wholesale sector in mind.
KP Snacks’ Business Account Manager, Adam Gibbons, was delighted that the McCoy’s Hot ‘n’ Spicy crisps were chosen as the promotion for the pioneering WhatsApp message.
“We recognise that WhatsApp is a marketing tool that’s growing in popularity with wholesalers, so we’re always excited to see the latest developments,” said Gibbons.
“But for a KP Snacks promotion to be the focus of the message is especially notable for us, and we’d like to think that more will follow as the pre-sell functionality becomes more universally available in the future.”
Variety store chain Poundland has seen a significant reduction in serious incidents of theft and lesser cases of anti-social behaviour after installation of body cameras, one of its top executives has stated.
Calling body cameras are a "great visual deterrent" Adam Starkey, Investigations Manager at Poundland stated, "Since installation of the body cameras, we have seen a significant reduction in serious incidents.
"Colleagues have commented that the cameras support their confidence in dealing with anti-social behaviour and they feel protected in the working environment."
Having analysed data from the six months before and after installation, the stores where body cameras have been deployed have seen an average of an 11 per cent decrease in incidents reported, specifically violence towards colleagues, whereas stores without the body cameras have seen a significant increase, especially in violent, weaponised crime.
A high number of spotlight stores (high shrinkage outlets) have benefited from a significant decrease in shoplifting or have dropped off the spotlight list entirely.
"As a company we are focused on listening to our colleagues’ safety concerns and to help them with the issues they face in stores. We hold regular listening groups to encourage utilisation and share best practice.
"From an evidential point of view, the footage is of great quality and easy to manage. This gives further reassurance to our teams when we use the footage for successful prosecutions.”
The body cameras have now been deployed in 177 of the highest risk stores across Poundland and Dealz, with teams in several Pepco stores also equipped with the cameras. Stores across England, Scotland, Wales and Northern Ireland were selected based on their incident and shrinkage data.
Poundland is using Motorola Solutions’ VideoManager digital evidence management solution to prepare, store and process video data, including the ability to tag and match body camera videos with CCTV footage and other incident data.
CSE has over 30 years’ experience in providing two-way radio and body camera video solutions. It branded the cameras with bespoke logo labels for each store.
Scottish independent retail chain PGNJ Group has reached a significant milestone in its ongoing support for Glasgow charities, with total donations now exceeding £20,000.
This incredible achievement reflects the dedication and generosity of PGNJ colleagues and customers across its 11 stores, with further locations in development for 2025.
Community lies at the heart of PGNJ Group’s ethos. Through its stores and Nisa’s Making a Difference Locally (MADL) initiative, the retailer has raised over £8,000 last year alone.
Recent funds will directly support vital programs that ensure that every baby, child and young person treated at Scotland's largest children's hospital receives the extra special care they deserve.
The charity provides funding life-changing projects and services for the children and families treated at Scotland's largest children's hospital.
“The Glasgow Children’s Hospital Charity is incredibly close to the hearts of our staff and customers," said Jay Javid, Director of PGNJ Group. "I’m so proud of what we’ve achieved together. Every penny raised in our stores through MADL and other efforts is helping to make a real difference to children and families who need it most. Thank you to everyone who has contributed.”
PGNJ Group has a proud history of giving back through MADL. Recent donations include £1,000 to James Aiton Primary School and contributions of £700 to Glasgow Cash for Kids. These acts of kindness highlight the collective commitment of PGNJ colleagues and customers to supporting their local communities.
Stores raise money through a variety of initiatives, from donation tins at checkouts to the sale of Co-op own brand products in store. This spirit of giving and connection drives the retailer’s success and deepens its bond with the communities it serves.
Kate Carroll, Head of Charity at Nisa, added: “I know how passionate Jay and his staff are about supporting their communities, so I’m delighted to see this generous donation to the Glasgow Children’s Hospital Charity. I’m sure the money will go to some fantastic initiatives to support young people treated at the hospital.”
By reaching this £20,000 milestone, PGNJ Group has not only demonstrated its dedication to Glasgow Children’s Hospital Charity but also reinforced its mission to put community first. As the group expands its presence in 2025, it remains steadfast in its commitment to making a difference locally and supporting causes that resonate with its staff and customers.
Using cash not only affects consumer spending habits but also supports a deep psychological sense of ownership - something rarely experienced with digital transactions, shows a new research exploring how different payment methods influence spending behaviour.
The study, published in Qualitative Market Research in late 2024, reinforce the well-documented advantages of cash, such as its accessibility, resilience, and data privacy.
The study concludes that "when we handle cash, we are not just spending money; we are parting with a piece of ourselves." While digital payments are undoubtedly convenient, the research underscores the vital role cash continues to play in both monetary systems and society.
Cash remains the most inclusive payment method, accessible to everyone, including the elderly, unbanked individuals, and those in rural areas, states the report. With increasing bank closures, access to cash has been under threat.
However, new laws from the Financial Conduct Authority (FCA) regulations introduced in September 2024 ensure continued protection and improvement of cash access for businesses and consumers alike.
During natural disasters, power outages, and cyberattacks, cash serves as a crucial fail-safe. Unlike digital payments, which depend on electricity and internet connectivity, cash transactions remain unaffected, ensuring that businesses can continue operating in critical situations, states the report.
As digital transactions grow, so do concerns over data privacy and fraud risks. Cash payments remain anonymous, providing consumers with peace of mind that their financial activities are not being monitored or exploited.
A 2021 white paper study from cash handling specialists Volumatic highlighted strong consumer demand for payment choice, with many preferring a combination of cash and digital methods. A diverse payment ecosystem strengthens economic stability, allowing banks and businesses to mitigate risks associated with system failures and cyber threats.
Mike Severs, Sales & Marketing Director at Volumatic, said: “With the upcoming rise in National Insurance and the National Living Wage rates, coupled with increasing business costs, we understand the challenges businesses face. Investing in cash handling equipment not only boosts efficiency but also improves financial performance - further proving the enduring value of cash.
“With cash usage on the rise and its benefits extending beyond financial considerations to consumer well-being, businesses must adapt to customer preferences.
"Offering a choice between cash and digital payments is key to meeting customer needs and ensuring a resilient, stable economy.”
For retailers concerned about handling and processing cash, innovative solutions from Volumatic offer seamless and secure management. As experts in cash handling technology, Volumatic provides tailored solutions that enhance efficiency while reducing costs.
Volumatic’s all-in-one cash-handling solution, the CounterCache intelligent (CCi), has helped retail businesses cut cash processing costs by up to 75 per cent. Acting as a secure storage device, forgery detector, and cash counter, the CCi - when paired with CashView Enterprise software - delivers real time reporting and full visibility from POS to bank deposit.
For businesses seeking simpler solutions, Volumatic also offers a range of money-counting scales, friction note counters and secure deposit devices - designed to improve efficiency and security while saving valuable time and resources.