Overall shop vacancy rate in fell to 14.4 per cent in the fourth quarter of 2021, 0.1 percentage points below from the previous quarter.
However, this is 0.7 percentage points higher than in the same point in 2020, according to the BRC-LDC Vacancy Monitor.
Shopping centre vacancies improved to 19.1 per cent for Q4, a 0.3 percentage point improvement on Q3, but 2 per cent higher than the same point in 2020. On the high street, vacancies improved slightly to 14.4 per cent in Q4 – in line with the overall rate. Retail park vacancies remained at 11.3 per cent, making it the location with by far the lowest rate.
“The final quarter of 2021 offered the first glimmers of hope for Britain’s beleaguered shopping destinations, as the number of shuttered shops fell for the first time since the start of 2018,” Helen Dickinson, chief executive of the British Retail Consortium (BRC), said.
Lucy Stainton, director at Local Data Company (LDC), said: “Vacancy rates are a strong barometer of the health of our high streets – with this in mind, it is very encouraging to see the increase in empty units finally stabilising after such a sharp rise over the past two years.
“This is the first real indication that the most significant structural impacts of the pandemic are potentially at their peak for certain regions, and operators, landlords and local government alike can start to rebuild after a particularly turbulent period.”
Stainton noted that the growth in the number of independent businesses is helping stem further increases in vacant units despite the rationalisation across many of the chain retailers and leisure operators.
“This is particularly key to note as having more independent operators alongside larger brands creates more diverse and entertaining spaces for consumers, which will further bolster attractiveness and therefore recovery,” she said.
“Landlords, and place-makers more generally, will need to closely consider how the needs and wants of local consumers might have changed post-pandemic, and align with operators who are active and meet their demands such that the first signs of recovery continue.”
The lowest vacancy rates were seen in the South where “higher disposable income and greater business investment meant vacant storefronts were more quickly repurposed,” according to Dickinson.
Scotland and the North continue to see much higher vacancy rates, with the Northeast at almost one in five shops closed.
“It remains to be seen how Omicron will have impacted the number of store closures, but given the third lockdown in England had little impact on the vacancy rate, we are hopeful that the trajectory will remain positive,” Dickinson added. “However, with hybrid working unlikely to disappear any time soon, it will be difficult for vacancy rates to fully recover in our town and city centres.”
She noted that business rates reform remains the most effective way of helping drive much needed investment to left-behind communities all over the UK.
“If the government is serious about its levelling up agenda, it must ensure that a cut to the rates burden features at the centre of its forthcoming White Paper,” she suggested.
“In the short-term, the government can address the regional imbalances in the system by scrapping downwards Transitional Relief, which effectively forced businesses outside London to provide a £600 million subsidy to businesses in the capital between 2017 and 2020.”
JTI has announced the appointment of Stephane Berset as UK General Manager.
Stephane will head up the UK division and has taken over the position from Tom Osborne. Having been with the business for 24 years, Stephane has developed vast experience across multiple functions and continents.
He joined JTI in 2001 and has extensive knowledge of the company having worked in various JTI marketing and commercial roles worldwide in Hong Kong, Switzerland, Turkey, Austria, Greece, Italy, Czechia and the United Kingdom.
His previous role was as General Manager for JTI Czech Republic, Hungary & Slovakia, from 2021 to 2024. Before that, Stephane held the position of Marketing Vice President at JTI UK from 2017 to 2021.
I’m pleased to re-join the exceptional JTI UK team after my time in Europe," said Berset. "My priorities are to maintain JTI’s leading market share in the UK, grow our presence in Reduced Risk Products and adapt our business to any new regulation in the Tobacco and Vapes Bill. The measures contained within the Bill pose significant challenges for both JTI UK and the retail sector, and it will give the already rampant illicit trade yet another boost.
"JTI UK remains committed to working with and supporting our retail partners to ensure that together we can continue to thrive, meet the evolving needs of our UK consumers and stamp out illegal activity.
"At this time, it is more important than ever for the voice of the local retailer to be heard. We encourage retailers to continue to speak with trade bodies and contact local MPs to share their views on the challenges and negative impacts of this legislation.”
Tom Osborne has moved to a new role as Regional President North Asia at JTI and is now based in Japan.
Authorities have seized more than £30,000 worth of suspected counterfeit and unfit-for-sale vapes and cigarettes from a shop in Rotherham last week following a joint operation by South Yorkshire Police and trading standards officers.
As informed by South Yorkshire Police on Wednesday (19), the raid on Feb 13 was launched in response to intelligence from residents and local businesses, who had raised concerns about anti-social behaviour linked to the store.
The store has not been identified by the authorities.
During the inspection, officers uncovered £28,000 worth of counterfeit vapes, vape liquids, and cartridges, along with over 150 packs of illegal cigarettes valued at approximately £1,400. The operation forms part of an ongoing crackdown on the sale of illicit tobacco and vape products in the region.
Rotherham South NPT Inspector Darren Birley said, “Not only do these vapes undercut legitimate businesses, but they also pose a serious risk to people’s health. It isn’t uncommon for these counterfeit products to find their way into the hands of children.
“This is a great piece of work which continues to highlight how important our ongoing work with Rotherham Council is to ensure the safety of our local communities."
Rotherham Council’s Assistant Director of Community Safety and Street Scene, Sam Barstow said, "We are committed to keeping people safe from harm across the borough. This operation is another example of the close partnership working between Rotherham Council and South Yorkshire Police.
"Joint operations of this nature to tackle illegal tobacco and vape products have resulted in over £639,000 worth of illicit items being removed from sale.”
Earlier this month, almost 10,000 counterfeit and smuggled cigarettes and other tobacco and nicotine-based products have been seized from multiple stores in Oxfordshire.
As reported by Oxfordshire County Council, the raids, carried out on Jan 21, were part of Operation CeCe, a national initiative to tackle the sale and supply of illegal tobacco products.
Premises involved included off-licences, convenience stores, food retailers and barbers in Banbury, Kidlington and Oxford, the council stated.
The operation resulted in the seizure of 9,340 illegal cigarettes, 700g of counterfeit hand rolling tobacco, 180 unit packs of non-compliant nicotine pouches and 42 disposable electronic cigarettes, or vapes, with a capacity of nicotine containing liquid nine times the maximum allowed.
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bp launches first dedicated EV charging, convenience hub
Marking a major shift in its retail strategy, bp has launched its first dedicated EV charging and convenience hub at Cromwell Road on the A4 in Hammersmith, London.
As announced by bp today (20), the site has been completely transformed, with fuel removed and five ultra-fast BP Pulse 300kW chargers installed, each capable of charging two vehicles simultaneously under newly designed canopies.
Inside, a redesigned convenience store features an upgraded Wild Bean Café and an expanded M&S Food range, tailored to meet the needs of EV drivers and customers on the go.
This combined food, drink and convenience offer reflects the increase in drivers’ expectations of services they want to access while their car is charging.
The instore and outside design, with its contemporary new look, enhances the customer experience by optimising the layout with an open and inviting environment and product offerings, targeting customers who want food-for-now, states bp.
Richard Bartlett, SVP for bp pulse and mobility & convenience, Europe at bp, said, “The launch of our Cromwell Road EV convenience hub is a significant milestone in how we are evolving to meet the needs of a new generation of EV drivers in the capital and beyond.
“This new format site is not just about providing fast, reliable charging where drivers need it but also delivering an outstanding retail experience, in a strategic location connecting central London with Heathrow and the west of England.
“Whether you’re looking for EV charging, traditional fuel, or just a great place to rest and recharge, bp is ready to become first choice for customers on the roadside.”
This all-electric charging hub at bp Cromwell Road is part of the company’s broader strategy to evolve its mobility and convenience network across the UK meeting customers’ needs wherever they are on the energy transition.
More than 50 per cent of bp’s customers in the UK visit its retail sites purely to shop.
As bp delivers the next stage of its convenience retail offer, it will test, adapt and learn from live sites and customer feedback to ensure it is continuing to give customers what they want, when and where they want it.
The opening of Cromwell Road adds the fifth charging hub to bp pulse’s west London charging corridor along the A4 to Heathrow. bp pulse's existing network now includes almost 3,500 rapid and ultra-fast charge points, including at over 225 bp retail sites.
bp has been transforming food on the forecourt to meet evolving customer needs. Last year, it brought in Hannah Munns as UK convenience trading director.
With over two decades of experience with retailers such as M&S, Sainsburys, Morrisons and ASDA, Munns came with an extensive knowledge and a passion for food to bp’s UK retail business.
Nan from Del Monte: Honoring Britain’s Baking Traditions
Canned fruit brand Del Monte has crowned Pauline Crosby, a 74-year-old grandmother from Norfolk, as the first-ever “Nan from Del Monte.” This campaign revives the iconic “Man from Del Monte” concept with a fresh, modern approach aimed at celebrating and preserving Britain’s baking traditions.
Pauline, a former military policewoman, was selected following a nationwide competition and public vote to identify a figurehead who embodies the spirit of intergenerational cooking and baking. Nominated by her granddaughter, Poppie, Pauline was praised for her role in creating lasting family memories through her recipes. She is also a proud member of the Women’s Institute, a testament to her commitment to the culinary community.
The “Nan from Del Monte” campaign was born from consumer research conducted by Del Monte, revealing that:
39% of Brits view their grandmothers as key culinary influences.
41% recall their fondest baking memories with a grandparent.
74% worry about the loss of family recipes.
Pauline will serve as an ambassador for traditional baking, sharing her treasured recipes and endorsing new Del Monte creations. Her innovative trifle recipe, featuring Del Monte mandarin slices, will be highlighted on the brand’s website, providing inspiration for families to reconnect in the kitchen. Pauline will also receive a year’s supply of Del Monte products and a NutriBullet blender.
“To win the title of ‘Nan from Del Monte’ is such a privilege,” said Crosby. “I think many of us remember the ‘Man from Del Monte’ adverts, which still make me smile. Now, the ‘Nan from Del Monte’ says yes! Baking has always been at the heart of my family, and I feel so proud to know that my recipes and traditions are being celebrated in this way by such an iconic brand. It’s a joy to see the next generation enjoy the dishes I’ve passed down, and I hope this recognition inspires others to keep these precious family traditions alive.”
Thierry Montange, Marketing Director for Europe and Africa at Del Monte, added: “We are thrilled to announce Pauline as our first-ever ‘Nan from Del Monte.’ This campaign was designed to reignite the nation’s passion for traditional baking and ensure cherished family recipes are preserved for future generations. Pauline truly embodies the spirit of this initiative, and her story reminds us of the invaluable role grandparents play in shaping our culinary culture. We hope her win inspires families everywhere to revive their baking heritage and continue creating lasting memories together.”
Simon Kerry Appointed MD of Molson Coors Western Europe
Simon Kerry has been appointed Managing Director of Molson Coors Beverage Company’s Western Europe division, effective from 24 February.
Kerry takes over from Phil Whitehead, who became President and Chief Executive Officer of the international brewer’s EMEA & APAC division last month.
Kerry, who has been at Molson Coors for 13 years, was formerly Finance Director for the UK and Ireland before becoming Molson Coors’ EMEA & APAC Chief Finance Officer in 2019.
“Simon knows our local and international business very well and has been an instrumental part of our company’s performance over a number of years. He has the drive and vision required for the next stage of our journey and the continued evolution of our brand portfolio.
“A great leader and passionate ambassador for our wider beer and hospitality industry, I can think of no one better to take us forward from here.”
Simon Kerry said: “What this business has achieved over the past few years, particularly coming out of the pandemic and rebuilding in a very volatile economic environment, is a testament to the passion and commitment of our people and the strength of our brands. I feel privileged to take on this role and to have the opportunity to lead this business through its next chapter.”