Shops must help tackle retail crime by "designing out theft", recently-appointed Humberside chief constable has stated.
Paul Anderson, who took over earlier this month, said retail locations needed to be made less appealing.
"It's also about shops taking responsibility for this as well, they need to make sure that the way items are stacked for instance doesn't allow people to walk in and take them, they can help by designing out theft.
Stating that shoplifting had been an issue since he'd been an officer, Anderson issued a warning against retail thieves and shoplifters.
"Let me be crystal clear to those who think they can steal with impunity, if you shop lift we will look at the CCTV and we will try to find you and arrest you," reports quoted Anderson as saying.
"In terms of demand, we get in excess of 18,000 calls a month which equates to about 8,500 crimes," he said. "In terms of what's most prevalent, we have two broad brackets of crimes. One bracket is things like shop thefts, antisocial behaviour and vandalism, these are things which are often regarded as low level but they're often the crimes which impact people's lives the most.
"The way we deal with that is through community policing, I'm resolute on protecting that, it's key. In the places where things like this are happening we'll put in extra resources and deal with it.
"The other bracket is the crimes that cause the most harm in our society and affect the vulnerable particularly, things like preying on children, drug offences and domestic violence. We're aware that shop thefts are an issue in some areas and for some retail outlets, but there's not been a huge rise in the Humberside area as a whole."
The Federation of Wholesale Distributors has announced, with sadness, the death this week of Alan Parfett, founder of Parfetts / Go Local back in 1980, and a former FWD chairman.
The Federation wrote:
It is a fitting tribute to the Parfetts family and the business they set up that Parfetts was crowned best retail wholesaler at last month's The Federation of Wholesale Distributors Gold Medal awards. In 2011 FWD recognised the Parfett family, Alan, Steve Parfett and Robert, with a special award. Below is the citation, posted as a tribute to Alan, very much a legend of our trade. Rest In Peace Alan.
"This is a special award presented at the request of the FWD council of members to recognise the remarkable achievement of three gentlemen who have dedicated their lives to their family business since 1980, and have worked in the Grocery trade for most of their lives.
The ownership of the business has passed from father to sons back in 1989 and the company continues to this day to play a huge role in the wholesale sector
Starting from humble surroundings and making a massive family commitment to buying a cash & carry depot back in 1980, this company now has six depots and has just surpassed £300m turnover in its 30th year of trading.
After a dreadful arson attack back in 1986, which could have easily destroyed the company, they have gone from strength to strength, continually re-investing in their business to reach their current success.
Father and son have also served the Landmark Wholesale Group with distinction and also both served as Chairman of the FWD Council."
Smithy Green Nisa Local, a popular convenience store in Wigan operated by brothers Mitesh and Hepesh Halai, has donated over £14,000 this year alone through Nisa’s charity, Making a Difference Locally (MADL).
This brings their total contributions to an impressive £30,000, supporting a wide range of local causes and organisations.
The brothers have embraced MADL’s mission since 2022, supporting initiatives that reflect the heart of the community. Their contributions range from rugby clubs and schools to Morris dancers and community cafés, many located just steps from the store.
Their commitment to giving was sparked by a MADL funded collaboration with Arts at the Mill CIC, which gave 200 local children the chance to experience a live theatre production—an unforgettable opportunity for many. Since then, the brothers have embraced MADL’s programs, including the Heart of the Community Awards, A Moment in Time, and Pride Pots, becoming a shining example of what independent retailers can achieve.
The brothers go beyond financial support, regularly donating popcorn and biscuits to schools and helping host festive events, such as arranging for Santa to visit local charity Toucan Group. They are now preparing the next generation of community champions, with Mitesh’s son Ritul joining the family business.
Among their many partnerships, their work with Wigan St. Pat’s Girls Under 13 Rugby Team stands out. Head coach John Bowhay said: “The donations from Mitesh and Hepesh have been incredible. Their support with kits and equipment ensures every girl feels valued, and their presence at games has made them part of our team.”
Ince Rose Bridge Sports and Community Club, located nearby, used MADL funds to purchase essential machinery for maintaining its pitches. Club chairman Mark Alder said: “Thanks to Mitesh, Hepesh, and MADL, grassroots sports in our community are thriving. Their generosity is truly game-changing.”
Across the street, The Cosy Café received £1,000 from MADL’s Winter Warmers Awards to fund craft sessions and meals for local children, creating a safe, welcoming space for families.
Kate Carroll, Head of Charity for MADL, praised their efforts: “Mitesh and Hepesh’s genuine connection to the community is inspiring. They go above and beyond to ensure every donation makes a meaningful difference.”
Funds are raised through sales of Co-op branded products, collection tins, and a clothing bank at the store, ensuring every customer plays a part in supporting Wigan’s vibrant community.
Results from a survey of 1,000 retailers conducted on behalf of JTI* has found that 63 per cent of retailers would prefer raising the minimum legal age of purchase for tobacco to 21, rather than a generational smoking ban.
Retailers revealed several concerns about a proposed generational smoking ban, with 78 per cent feeling that it would lead to more illicit tobacco in their local area. With 30 per cent of cigarettes and 54 per cent of hand rolling tobacco in the UK already coming from illegal and other non-duty paid sources, this is a problem that the Government needs to clamp down on and not exacerbate.
The survey found that eight out of ten retailers (78 per cent) believe the Government’s budget would be better spent tackling illegal tobacco rather than on implementing a generational smoking ban, suggesting a disconnect between Government priorities and those of retailers. An additional survey of JTI360 users also showed that 70 per cent of retailers do not think enough is currently being done to tackle illicit tobacco in their area**.
With age verification one of the top reasons for violence against retailers, understandably, retail crime was also a concern to those surveyed. Violence against retailers continues to rise at an alarming rate, almost doubling year-on-year with 76,000 incidents in 2024 vs 41,000 in 2023. Nearly two thirds (62 per cent) of respondents* suggested that the proposed generational smoking ban would lead to further increase of threatening behaviour towards retailers.
“This survey clearly identifies the concerns of the retail community regarding a potential generational smoking ban," said Sarah Connor, Communications Director at JTI UK. "At a time when convenience stores across the country are facing unprecedented levels of theft, violence and abuse, we urge the Labour Government to consider the views of retailers before implementing any new legislation. Retailers can share their concerns around the Tobacco and Vapes Bill by writing to scrutiny@parliament.uk before 7 January.
“JTI and many retailers we have spoken to are calling for an increase in the minimum age of purchase to 21 as a viable alternative to a generational smoking ban. In recent years we’ve seen sales of illicit tobacco continue to rise at an alarming rate. Whilst we welcome the proposed granting of new powers for Trading Standards, additional funding is still required so that they have the resources required to combat the ever-growing illicit tobacco trade.”
*Research conducted with 1,000 independent and symbol convenience retailers in September 2024 by Acorn Retail Promotions on behalf of JTI UK
** Survey of 1458 retailers via the JTI360 Tobacco Trade site – August/September 2024.
Kliro Capital Partners has announced the appointment of Ed Cottrell as chief executive of the newly launched Fortitude Spirits Group.
Cottrell took up the role effective from 16 December and will be working alongside the Fortitude Spirits Group chairman Warren Scott, leading the senior management team as they continue to scale the business with the ambition of becoming one of the leading independent UK spirits companies.
The investment group said Cottrell brings knowledge, experience and a network to the team from 28 years in the drinks industry. Starting his career as an Army officer, he then joined Diageo where he spent 14 years, including leading its prestige business, Justerini & Brooks.
He has held number of other roles including commercial director of Enterprise Inns (now Stonegate), managing director of William Grant & Sons’ Global Travel Retail business, based in Singapore, and most recently leading the category team at MMI in the UAE. He has also been non-executive chair of Saccone & Speed Ltd, Gibraltar, since 2022.
“I am delighted to welcome Ed to the Fortitude Spirits Group at an important point in our journey,” Warren Scott, chairman, Fortitude Spirits Group, said.
“Ed brings a unique combination of UK commercial insight together with premium brand international expertise. His roles at Diageo and Stonegate provided hands on experience in the highly competitive UK spirits industry across different categories and price points, both in the on and off-trade. His time at William Grant & Sons and more recently with MMI, have enabled him to be at the forefront of international premium brand development providing detailed insight into European, Middle East and Asian spirit markets.
“As we move into 2025, Fortitude Sprits Group under Ed’s leadership, will accelerate the building of its own premium brand portfolio together with a collection of exciting third party owned international brands. Ed will also lead the expansion of the international operations of the group through the appointment of appropriate country distributors in key overseas markets. This is an exciting time for Fortitude Spirits Group and Kliro Capital is looking forward to supporting Ed in pursuit of our ambitious goals.”
Cottrell said: “I am thrilled to be joining Fortitude Spirits Group. The management team is a good combination of new and established, the brand portfolio is exciting and well-positioned, and there are significant opportunities with our partners to grow at scale in both the UK and internationally. I am convinced we can build a highly respected UK based international spirits company in the coming years.”
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J2O bottles at Britvic’s Leeds factory production line
The Competition and Markets Authority (CMA) on Tuesday cleared the anticipated acquisition by Danish brewer Carlsberg of British soft drinks manufacturer.
The companies said they have also received the clearance from the European Commission to proceed with the acquisition, satisfying all regulatory conditions.
The acquisition remains subject to the court's sanction at the sanction court hearing, which has been scheduled to take place on 15 January 2025.
Britvic sells non-alcoholic drinks in Britain, Ireland, Brazil and other international markets such as France, the Middle East and Asia. The company is the main partner for PepsiCo in Britain and Ireland with exclusive rights to manufacture and sell brands including Pepsi, 7UP, and Lipton Ice Tea.
A joint statement at the time said Carlsberg estimated that the deal could deliver annual cost savings and efficiency improvements in the region of £100 million, which it expects to be delivered over the five years following completion of the acquisition.
It said the savings were expected to be realised across a number of areas including direct and indirect procurement, supply chain, administration and overheads across Carlsberg and Britvic's combined business, but that Carlsberg was also committed to invest in Britvic's operations.