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Snappy Shopper pays 'heartfelt thank-you' to loyal customers with ‘Love Actually’ inspired Christmas campaign

Snappy Shopper pays 'heartfelt thank-you' to loyal customers with ‘Love Actually’ inspired Christmas campaign
Image from Snappy Shopper

Snappy Shopper, the UK’s leading quick-commerce platform, has recreated one of the most iconic scenes from the beloved holiday film Love Actually as a heartfelt thank-you to its loyal customers.

Released to coincide with the film’s 21st anniversary, the campaign celebrates community spirit and underscores the importance of supporting local businesses during the festive season. The video reimagines the film’s famous doorstep scene, where Mark (Andrew Lincoln) silently professes his love to Juliet (Keira Knightley) through a series of placards.


In Snappy Shopper’s version, the grand romantic gesture is replaced with a message of gratitude.

A Snappy delivery driver expresses gratitude to a loyal customer with charming, handwritten messages: “To us, you are perfect,” “We’ll deliver to you, even when it’s snowing,” and “Thank you for shopping local.”

Since its debut on Snappy Shopper’s social media channels, the short film has quickly resonated with audiences, capturing both the humor and warmth of the original scene while reinforcing the value of local shopping.

“We wanted to create something fun, memorable, and nostalgic—especially for those who cherish this time of year,” said Caitlin Johnston, Media Marketing Manager at Snappy Shopper. “The scene from Love Actually is iconic and embodies the togetherness that shopping locally fosters. We’re thrilled with the response so far and hope it reminds our customers of the joy of supporting their local community.”

Beyond its heartfelt tribute to Love Actually, the ‘Local Actually’ campaign carries a timely message about the power of local commerce. As delivery services play an increasingly vital role in communities, Snappy Shopper’s video serves as a reminder of the positive impact that supporting local businesses can have on retailers and communities alike.

The campaign is already gaining traction, with early engagement metrics showing a significant increase in shares and positive customer feedback across social platforms.

Snappy Group, founded in 2017, is a technology business serving over 1,800 businesses globally across retail and hospitality through a combination of its own marketplace and white label solutions.

Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector. In addition to our independent retailers, we serve most of the major convenience store players, including Spar, Nisa, Premier and Booker. Snappy Shopper exists to enable local high street businesses to supply to their customers online so that local communities thrive, and revenue stays local.