Stocking spirits – how to maximise sales with a few simple tips
Nick Gillett, co-founder and managing director of successful spirits distributor Mangrove Global, shares some timely tips to make the most out of your spirits shelf
I wax lyrical about what to stock on your booze shelf, at various times throughout the year. But as well as the range you offer, there’s a skill in making it sellable.
Before we get into the detail, it’s important to understand what’s happening in the world of spirits. Consumer behaviour is changing; lower alcohol products are gaining popularity; people are drinking less but buying better (more expensive) booze. It’s competitive, and from the producers’ perspectives they’re willing to spend on innovation and marketing to stand out on your shelf.
At various times of the year, you’ll find different spirits offering free promotional support to help you sell. Make the most of this, don’t be afraid to trial something new on a seasonal basis, and educate yourself on the product so you can impart some added value to your customer, whether that’s by word of mouth or through a handy recipe card.
Nick Gillett
Recent research by NielsenIQ shows that a great opportunity for retailers is the "dinner for tonight" buyer, who will impulse-buy alcohol to pair with dinner. Similarly, shoppers are willing to spend more money on alcohol when there’s a mainstream televised event – so keep abreast of what’s on and consider what you have to offer that customer.
Finally, consider your overall shopping experience. Consumer expectations are heightened, and they will reward repeat business to those who offer a quality service and range. The better you can understand your customers, know what they like, and cater to that need – the more satisfied they’ll be. And the more you’ll sell!
Season of indulgence is here. It is the season when we forget diets and calorie counting; it is the time when crisps, snacks, and nuts come into their own, much like the glittering baubles we dust off every December.
Convenience stores know this better than anyone. December transforms these everyday items into must-haves, with shoppers piling their baskets high with everything from festive-flavored crisps to honey-roasted nut mixes that pair perfectly with a glass of mulled wine. After all, everyone craves a good crunch during Christmas movies or as we gather with friends and family.
For community convenience stores, the opportunity is ripe and delicious. The festive period is the perfect time to showcase creative displays of snacks that not only catch the eye but stir the imagination.
After all, what’s Christmas without a bowl of crisps? These little bites might not make the Christmas card, but they’re undeniably part of the magic.
PepsiCo is quick to back up the crunch-love with numbers.
A spokesperson points out that salty snacks in independent and symbol stores now clock in at a hefty £631.6million, growing at a rate of +18.0 per cent. Within this, Crisps, Snacks, and Nuts dominate, accounting for a jaw-dropping 94.1 per cent of value sales in total savoury snacks.
Matt Collins, Sales Director at KP Snacks, is excited about the Christmas boom.
“Treat occasions grow in the Convenience and Impulse channel over the festive season as friends and family seek out their favourite snacks to boost enjoyment of Christmas occasions,” he says, adding, “From parties to festive movie nights, Crisps, Snacks, and Nuts are a staple of Christmas get-togethers, creating a critical opportunity for retailers to bolster sales.”
Tash Jones, Commercial Director at Fairfields Farm, sees even more reason to be cheerful.
Jones says, “The snacking market overall is – and always has been – robust. The make-up of this can change, with interest in better-for-you increasing and more flavour discovery, but fundamentally the British public will always be looking for snacks, and more often than not this will be an impulse decision in a convenience location. As ‘meal’ occasions become less rigid, the opportunities in this category are only going to grow.”
Snacks anyway rule the convenience channel.
Tayto’s spokesperson points out the hard facts: in the convenience channel, savoury snacks are a £1bn category, growing at 5.1 per cent, outpacing the major mults’ +4.5 per cent. That makes them a key driver of footfall and a golden goose for independent retailers this festive season.
Crunching Into Christmas with bestsellers
If there’s one thing that unites the nation during the holidays, it’s the sheer joy of family time spent at home (accompanied by snacking).
Christmas is all about creating those “small, happy moments” with friends and family, and snacks are the unspoken heroes of these occasions. In fact, 45 per cent of shoppers say they find happiness in these little moments, which makes your snack aisle as critical as Santa’s workshop.
A PepsiCo spokesperson puts it plainly, “As consumers come together to connect at home this Christmas, many will also be looking for larger pack sizes of their favourite savoury snacks that they can enjoy together.”
“Sharing formats are now the largest segment within the Salty Snacks Category, making up 69.4 per cent of it. Stocking a variety of formats will help cater to different need states and therefore help drive sales.”
Shoppers look for elevated snacking options to share with friends and families during holiday celebrations. This leads to them increasing their savoury snacking spend by 36 per cent over the Christmas period, presenting a huge opportunity for retailers.
A name to bank upon here is KP Snacks.
As a leading snacks manufacturer, KP Snacks offers a broad portfolio of tasty products perfectly positioned to create value and generate demand by meeting all consumer needs this Christmas.
Brand is the most important factor influencing product choice and KP Snacks delivers iconic and trusted brands including KP Nuts and Tyrrells to help drive retailer sales.
Collins says, “KP Nuts leads the segment as the UK’s number one Nut brand, worth £100.2m and growing in value +2 per cent. At nearly four times the size of the nearest branded competitor, KP Nuts holds 18 per cent share of the Nuts segment.”
With iconic flavors like Original Salted, Dry Roasted, and Honey Roast, KP Nuts prove to be quintessential pairing for everything from festive movie nights to a cheeky mulled wine. Better yet, their 375g Nut Cuddies and large Sharing bags tick both the indulgence and health-conscious boxes, as they are naturally packed with protein and fiber.
Over the festive season, shoppers are willing to spend more on higher quality CSN products to bring extra flavour and excitement to Christmas occasions. KP Snacks’ premium hand-cooked crisp brand Tyrrells is perfect for tempting shoppers to trade up.
With 92 Great Taste Awards to the brand’s name, Tyrrells is well-known for its delicious flavours and high quality. Delivering classic consumer favourites, including Mature Cheddar & Chive, Sea Salt & Cider Vinegar and Lightly Sea Salted, Tyrrells 150g Sharing packs are a great choiceas it pairs perfectly with wines and gins to add a touch of elegance to festive celebrations.
Not to forget the nation’s favourite popcorn brand Butterkist.
Collins points out, “The importance of the popcorn category shouldn’t be underestimated within the sharing occasion. Ideal for cosy family nights in spent watching films or casual family get-togethers. Butterkist delivers family favourite popcorn flavours Sweet & Salty, as well as more indulgent Toffee, perfect for those festive sharing occasions with family and friends.”
While KP Snacks is proficient in fulfilling CSN needs, plaids comes in handy for shoppers seeking savoury biscuit options.
pladis UK & Ireland’s savory biscuit range, led by Jacob’s Savours Selection, has seen double-digit growth and sales of £178m in 2023, proving that a cheese board just isn’t complete without the perfect crunch.
Aslı Özen Turhan, Chief Marketing Officer at pladis UK & Ireland, says, “Looking at Savoury Biscuits, the picture last year was similarly positive. Savoury seasonal assortments, like Jacob’s Savours Selection (+148 per cent) helped pladis increase its seasonal market share to almost a quarter (24 per cent).
“With shoppers still facing high prices across a number of aspects of everyday life, we’re expecting these patterns to continue into Christmas 2024 as shoppers bring more of their festivities in-home and look to their favourite snacking brands to make these feel special.”
Noteworthy here is that shoppers are looking to elevate in-home occasions with special snacks that are both readymade for sharing and that offer the added indulgence they seek at Christmas time. McVitie’s Victoria Chocolate Creations delivers exactly that with its mix of deluxe, fully coated white, milk and dark chocolate biscuits, wrapped up in special gifting packaging.
It was a top choice for shoppers seeking premium options last year, recording sales of £1.2 million, say Turhan.
Turhan adds, “Our Jacob’s Christmas Caddies are a case in point, and we’re working to sustain last year’s double-digit growth (+13.9 per cent) by bringing a brand-new flavour to this year’s line-up. Already a big hit – having reeled in an additional +£3.7m in sales (+43.3 per cent) – Jacob’s Crinklys Cheese & Onion will drive further appeal for this festive-favourite format.”
For those looking for a even savorier kick, consider stocking pork snacks, the fastest-growing segment. This strong demand shows just how much consumers love the unique taste of pork scratching. With over 40 per cent of consumers buying or eating pork snacks, retailers that are not stocking them are really missing out on this highly profitable sector.
Growth of more contemporary pork snacks has been even stronger, with Mr. Porky Crispy Strips up 28 per cent YoY as consumers look for a lighter bite with all the taste of a scratching.
As the category leaders (64 per cent share), Tayto are continuing to drive awareness and interest in the category through our biggest ever campaign – sponsoring TV coverage of PDC darts tournaments on Sky Sports.
Whilst sharing PMPs are the core of a strong snacks offer, independent retailers shouldn’t ignore impulse snacks, as they are a key footfall driver with over 22 million “entry-point snacks” sold in the past year. Golden Wonder plays a key role in this segment through its combination of great taste and great value with its ever-popular Tangy Toms, Spicy Bikers and Oinks and their added value of a multi-buy on-pack offer to drive sales.
There is much talk about HFSS with further restrictions coming into force in October 2025. Consumers understand that snacks are a treat, and they expect them to taste great – even the healthier ones.
Tayto has taken millions of calories and extra salt out of its portfolio - but only where it doesn’t compromise on taste with lines such as with Golden Wonder Tangy Toms and Spicy Bikers.
Snack, Sell, Celebrate Newbies
As festivities kick in, snacks are expected to fly off the shelves so make sure the store is well stocked with not only the bestsellers but also with new launches and limited-edition packs.
With enjoyment remaining the number one driver of choice for consumers when purchasing crisps, taste-led NPD and limited-edition flavours can help retailers maximise sales during this period.
To help retailers tap into the biggest snacking moment of the year, Pepsico has launched two limited-edition festive flavours across its premium Sensations brand.
Sensations Honey Glazed Roast Ham flavour hit shelves back in October, alongside the return of Sensations King Prawn & Marie Sauce flavour for another festive season. The limited-edition flavours are set to provide retailers with premium, non-HFSS SKUs that encourage consumers to trade up during this period.
Sensations King Prawn & Marie Sauce flavour was a crowd-pleaser last year, generating over £1.2m in value sales. Additionally, seafood flavours experienced an increase of 19 per cent average weekly sales within Total Savoury Snacks during the two weeks leading up to Christmas in 2023, with meaty flavours having experienced 27.8 per cent higher average weekly sales.
Walkers, Britain’s most loved crisp brand, is also helping retailers tap into the biggest snacking moment of the year with the launch of two limited-edition festive flavours across its premium Sensations brand.
Sensations celebrates Platinum Jubilee with limited-edition flavourswww.asiantrader.biz
In addition, Walkers has released festive-themed packaging across sharing bags and large multipacks of selected Walkers and Sensations year-round favourites. The activity is set to be supported by a multi-brand marketing campaign across PepsiCo’s Walkers, Walkers Sensations and Doritos brands.
Wayne Newton, Senior Marketing Director at Walkers, comments, "With new shoppers entering the category and existing customers buying more in preparation for the holiday season, Christmas is a crucial opportunity for retailers to be driving theirsavoury snacking sales. During this time, shoppers look for extra special snacking options that will elevate their celebrations, such as limited-edition flavours.
“Our festive reskins will support retailers in offering consumers’ familiar, much-loved snacking favourites with a festive look and feel, while also introducing premium seasonal flavours through our new Sensations Honey Glazed Roast Ham flavour and the return of the much-loved Sensations King Prawn & Marie Sauce flavour. These limited-edition options are set to meet the demand for bold and exciting festive treats, ensuring there's something special for everyone this Christmas."
The Walkers and Sensations festive packaging and Sensations limited-edition flavours are available now across the grocery, convenience and wholesale channels. Sensations Honey Glazed Roast Ham and King Prawn & Marie Sauce flavours are available in 150g sharing formats, with an RRP of £2.50.
PepsiCo’s multi-brand Christmas campaign will span OOH, digital and social media. With Walkers being the number one crisp brand, alongside Doritos as the category’s number one tortilla chip product range, the campaign aims to help retailers provide a wide range of crowd-pleasing snack options for everyone this Christmas.
Furthermore, the launch of Marmite Snacks has been a major success. The launch created significant press coverage given the country’s love-hate relationship with Marmite. Strong sales have followed with Marmite Crisps.
Matt Smith, Marketing Director for Tayto UK explains, “The response to Marmite snacks has been fantastic. The new range ignited consumer excitement with ‘lovers’ taking to social media about the great Marmite taste.
“We’ve seen strong Marmite Crisps sales across all channels, including PMP in the Convenience sector. The launch of Marmite Tortillas has opened up the brand to younger consumers with sales ahead of our expectations. The good news is that we have further NPD in the pipeline for 2025!”
As the category leaders in Pork Snacks (64 per cent share), Tayto are continuing to drive awareness and interest in the category through its biggest ever campaign.
Savour the Season with tips and tricks
Retailers need to be on top of their game, knowing every shift and trends among shoppers. Its the golden quarter after all, a perfect time for not only boosting sales but also in creating and elevating the store’s brand value.
Jones from Fairfields Farm points out how around Christmas, there’s a noticeable increase in demand for premium snacks, as customers are more willing to spend on quality when gathering with family and friends.
“Retailers should tap into this trend, recognising snacking as an essential part of holiday celebrations.
“Independents have the beautiful gift of flexibility – they can jump on trends quicker and use their experience to break out of a planogram to create a shopping environment for snacks, biscuits and savouries that varies from the norm and which encourages discovery. They also have the benefit of being able to merchandise differently and make use of till-adjacent space and aisle ends for high rate-of-sale items in these categories.
Exploring what works best in convenience, Jones says Freshfields Farm’s 150g sharing packs are ideal for big gatherings with family and friends during the social festive period.
Jones adds, “Bundling products through occasion-led marketing is a great way to boost in-store sales. By grouping festive items and offering incentives, retailers can encourage customers to buy more than the one item they originally came in for. Creating one-stop displays for these occasions helps customers quickly find everything they need, reducing decision time and increasing sales.
“This year, we’ve seen a strong increase in the demand for sweet and spicy combinations, alongside a comeback of the ‘swavoury’ trend, where sweet meets savoury. We also recommend that retailers stay informed by reading industry magazines, to keep up to date with the latest snacking trends, and by attending free-entry trade events where they can sample new products and see what else is out there.”
Bowing to popular demand, Freshfields Farm is bringing back Maple Glazed Ham flavour. Available in 150g sharing size with an eye-catching gold foil finish, this vegan and gluten-free option adds a premium touch to Christmas snacking.
Price marked packs (PMPs) continue to be a must-stock for independent retailers within Snacks - accounting for 79 per cent of sales. In the fight to attract and retain value-focused shoppers, PMPs remain essential in giving those shoppers confidence they are still getting great value when shopping locally.
With the decline in impulse pack sales and the continued trend to stay in rather than have a big night out, Sharing PMPs have become the dominant segment but this has slowed as many brands have moved above £1. In contrast, Golden Wonder has remained at £1 and continues to outperform sharing PMPs, showing just how important “value” when household budgets remain under pressure.
Smith from Tayto UK explains Golden Wonder’s success, “We know how important the £1 price point is to both consumers and retailers. By sticking to this key price point we have continued to deliver great tasting, great value snacks with strong retailer margins.
"A highlight is our Transform-A-Snack £1 PMPs, which are outperforming the market with 22 per cent growth, helped by the on-pack promotion in partnership with the Transformers ONE movie.”
With 64 per cent of consumers willing to switch brands for a lower price, the opportunity to profit from Golden Wonder’s £1 PMP has never been greater.
Independents are perfectly placed to cater to a variety of shopper missions for their seasonal purchases. Convenience stores are likely to be in accessible locations, making them the ideal destination for top-up shops in the run up to Christmas, as it’s easy for shoppers to pop into their local c-store to stock up on the Christmas classics in between larger weekly shops.
Turhan points out that although the core ranges should be every independent retailer’s number one priority, convenience stores are also a hotspot for impulse purchases, so it’s important to leave shelf space for novelty products and festive NPD – like McVitie’s Gingerbread Digestives – to encourage shoppers to pick up an extra treat on a whim.
“Alongside the bestsellers, novelty products and premium assortments are hugely popular among shoppers searching for last-minute gifts – a need which convenience stores are well placed to cater to thanks to their opportune locations. Ready-to-gift, fun, festive products from household-name brands work well here.”
Retailers need to stock products like McVitie’s Jaffa Pole and McVitie’s Jaffa Tree, which ranked in the top three for seasonal NPD last year. Shoppers in a rush will instantly recognise the Jaffa Cakes name and feel they can rely on these products to make for a well-received, ready-to-gift treat, Turhan adds.
As a nation, we are especially busy during the festive period, so it’s essential to make the shopping experience as seamless as possible. We recommend that clear signage is key.
Independent retailers should create a dedicated festive snacking fixture in-store and spotlight shopper-favourite brands and Christmas classics on fixtures with POS materials, like barkers, and by dedicating off-shelf features to the bestselling brands within staple festive snacking categories, like Savoury Biscuits, Turhan adds.
Munching Merry Christmas
Christmas parties and gatherings are synonymous with a bounty of snacks. Whether it's a relaxed evening at home with the family or a larger festive bash, crisps, snacks, and nuts are not just options—they're expectations.
Shoppers often pick up these munchies on impulse, which is why it's crucial for local convenience stores to have prime shelf space decked out with all the best-selling flavours. As the bells of the festive season ring louder, convenience stores have a golden opportunity to shine as the go-to destination for Christmas snacking.
Creative displays, bold signage, and tempting bundles—like crisps paired with dips or nuts alongside festive beverages—are your keys to capturing the magic. Use window posters or social media to alert customers to your festive snack promotions, drawing them into the store. Highlight snacks from local brands to create a community feel and offer unique options shoppers can’t find elsewhere.
Don’t just stock snacks; celebrate them! Dedicate an aisle or end cap to the "Snack Wonderland," filled with festive flavours, novelty treats, and sharing packs. Highlight the indulgence of premium options while keeping value-driven price-marked packs front and center. Shoppers are looking for quality that doesn’t break the bank, and convenience stores are perfectly positioned to meet that sweet spot of luxury and affordability.
So, let’s make this season a munching merry Christmas! Let the crunching commence!
Perhaps the first item of business is the disposable vapes ban, scheduled to come into force on 1 June next year, and almost universally regarded by those within the industry as counter-productive, perhaps even encouraging ex-smokers to take up the weed again.
But such is the power over politicians of “being seen to act” that they can easily ignore negative, second-order consequences such as that, or encouraging an explosion in the illegal trade (with all the organised crime and lost tax revenue it implies).
Don’t be indisposed
But while many vapers will now be looking around to choose a pod system, a heat-not-burn device, or a nic pouch to replace the “fire-and-forget" devices, there is still a six-month period until the ban arrives. Until then, it is fair weather sales for disposables, so retailers should make the most of it.
“That’s why we recommend that retailers continue to stock a wide range of leading disposables in the short-term,” says Andrew Malm, UK Market Manager at Imperial Brands, whose blu bar 1000 is the latest disposable, fully compliant device, boasting a removable battery to aid in safe disposal, and with a translucent mouthpiece to reveal the remaining liquid. The blu bar 1000 offers up to 1,000 puffs (hence the name) and is available in popular flavours including Blueberry Ice, Strawberry Ice, Watermelon Ice, Banana Ice, Mint, Grape, Tropical Mix and Blueberry Cherry.
There are very many disposable brands available, the single-use format having taken over vast areas of the market. In 2022 Philip Morris Ltd (PML) launched its own disposable vape, VEEBA – a “premium, responsible, and sustainable” device, available in nine flavours, with liquid made from pharma-grade nicotine and food-grade flavourings that passed rigorous scientific and quality assessments to ensure they deliver a consistent taste every time.
VEEBA’s liquids guarantee a nicotine level of 20 mg/ml, with each production batch receiving a Certificate of Analysis (COA) and subject to regular – and randomised – checks to ensure devices have the correct liquid composition and nicotine content. PMI’s commitment to quality extended from the liquid used to the product build, with VEEBA’s compact and ergonomic aluminium design able to be used and then recycled.
Photo: iStock
This was typical of the great care producers lavished on their high-quality disposables. From the start, vape producers placed a laser-focus on ensuring the standards of their e-cigs, and acted with consummate responsibility in only supplying to adult smokers and ex-smokers.
VEEBA, for example, was not commercialised with flavour descriptors that could have appealed to youth, such as images or descriptions of candies or desserts, or brightly coloured or flashy devices on the packaging. Instead, subtle colours and functional flavour descriptors worked together with PML’s youth-access prevention programme, to focus on providing access only to existing adult nicotine users and smokers.
Unfortunately, that didn’t stop other consumers littering with the discarded disposable devices, or using the enormous number of illicit vapes suddenly appearing to take advantage of the exploding demand. Neither did it dissuade some unscrupulous sellers from placing the one-time vapes – popular and practical because of their lower cost, no doubt – into the hands of minors.
“It’s clear that the disposable segment within the e-vapour category is growing exponentially for adult tobacco and nicotine users in the UK," External Affairs Director at PML, Duncan Cunningham, said at the time. “PML is responding to the immediate need for a smoke-free offer to be commercialised responsibly, and that is sustainable, trust-worthy, and reliable. By doing so, we aim to increase adult smokers’ and nicotine users’ access to responsible, disposable e-vapour devices that actively contribute to reducing the harm from smoking – while limiting the appeal and use among unintended audiences, particularly youth.”
In the end, it wasn’t enough, and the ban will arrive on time.
On to the pod
For those who recall the pod-mod revolution of a few years back, it was somewhat ironic that single-use e-cigs (which were the original vapes way back when), experienced a resurgence after pods had started to become so dominant.
Why did this happen, and thus unfortunately attract the attention of anti-vape campaigners and government? Paradoxically, the disposable e-cig made its reappearance so widely because the vape sector itself was growing so strongly: as the user-base expanded, disposables disproportionately attracted new vapers.
“The vape market has been growing over the past few years and the category value of vaping in the UK is forecast to almost triple from £930 million to almost £3 billion in 2025," says Malm, exposing just how energetic the vape market is, and its extraordinary mass appeal in sweeping up ex-smokers.
Those ex-smokers were naturally looking for something that most closely resembled a tobacco cigarette – smoke and discard – and were getting into the vape scene to quit tobacco and improve their health. Disposables were the perfect introduction for them. (Let’s hope the ban will not send them back to their smokes again ...)
And to ensure that doesn’t happen, it will soon be time to turn again to the promise of the pod!
"To give consumers choice as they seek out compliant devices, even ahead of the expected ban, retailers should also stock pod systems,” says Malm. “Our new blu bar kit, for instance, is becoming a popular option. The rechargeable vaping device uses replaceable pods to deliver a market-leading 1,000 puffs [average] of intense flavour per pod.”
It is a sleek and lightweight device that offers the easy use and portability of a disposable device, while the rechargeable 550mAh battery and USB-C charging port enables repeated use. It has launched with four flavours including new, intense Cherry as well as intense Pineapple and features blu Flavour Tech mesh coil technology to deliver strong bursts of flavour, Malm explains. “E-liquid level visibility means users can easily see when their pods need replacing, and with pod safety a priority, a security lock ensures the device is fully protected when not in use.”
The blu bar kit is available with an RRP of £5.99, which includes the rechargeable device and one pod, in either Cherry or Pineapple. Also available, with an RRP of £5.99 are blu bar pod packs, which include two pods per pack in Cherry, Pineapple, Blueberry Sour Razz, or Watermelon Ice.
ELFBAR, who were huge in the disposable vapes field (the ELFBAR 600 disposable was the perfect all-day vape, and the range expanded with the super-slim Cigalike and the ELFBAR T600), have pivoted brilliantly and announced two NPD to beat the ban.
The ELFBAR 4-in-1 Prefilled Kit is an innovative “big-puff” pod device, featuring a 1500mAh rechargeable battery that delivers between 2400 and 3200 puffs. With its "4 pods in 1" design, it is simple to twist to switch between flavours. Each 2ml pod features a QUAQ mesh coil, providing enhanced flavour and consistent vapour.
It is available in 27 flavours and delivers 20mg/ml Nic Salt, includes four prefilled pods, and is equipped with a robust 1000mAh battery (a maximum power output of 30W), providing power for extended vaping sessions. Refilling is easy with a top-fill design. It comes with a dual mesh pod, offering versatility for both MTL (Mouth To Lung) and RDL (Restricted Direct Lung) vaping styles “whether you prefer a tight or an airy draw".
ELFBAR launches its first 4-in-1 pod kit
The market is now re-gearing itself ahead of June 2025. ICCPP Group, the parent company of Voopoo, has introduced ArgusBar Prime, a pod system with fast charging and a detachable battery, available in 20 flavours.
Vaping company Lost Mary has launched its 4-in-1 pod kit, the brand’s first. Again, delivering up to 3,200 puffs, the reusable and rechargeable pod kit holds four 2ml prefilled pods, offering the choice of four flavours.
Lost Mary believes that flavours remain integral in encouraging adult smokers to quit cigarettes and adopt vaping, as noted by the Royal College of Physicians. To that end, the Lost Mary 4-in-1 supports the demand and important role flavours play while strengthening the brand’s market leadership with reusable products, the first of which was introduced in late 2023 – long before the single-use ban was proposed, they say. It come in 16 flavours including favourites such as Pineapple Ice, Strawberry Ice, and Blueberry Sour Raspberry.
In July Vapes Bar announced the upcoming nationwide launch of its new Angel 2400 (puffs) device, which also combines four 2ml tanks into one rechargeable device offering the flexibility of four flavours and “significant” cost savings for consumers, while reducing waste.
PML also adapted by launching the pod system vape Veev One (echoing the VEEBA sound of its established disposable), featuring advanced heating technology and premium e-liquids made from high-quality nicotine and food-grade flavourings to ensure consistency of taste.
Since its launch less than a year ago in Europe, Veev One has emerged as the leading closed pod vape system in both Italy and Czechia.
“We’re excited to introduce Veev One to the UK market at such a transformative time for the e-cigarette industry,” John Rennie, commercial director at PML, said in August. “The closed systems market has grown 35 per cent since January, with millions of adult smokers and nicotine users seeking new alternatives.
“As the UK market evolves, Veev One stands out as a premium, responsible, and recyclable, e-cigarette, with proven success across Europe.”
Veev One launches in the UK with a recycling programme, rewarding consumers for returning pods and devices for recycling and responsible disposal free of charge. Participants receive a £5 reward toward their next purchase from the IQOS online store.
Veev One comes in 12 flavours spanning three taste categories—Aromatic, Cooling & Crisp, and Warm.
Nic pouch paradise
For several years now pouches, in which nicotine-impregnated material is held in the mouth to release its effects, have been making extraordinary progress in the market. Retailers love them because they are easily displayed, take up little room around the counter and offer great margins. Consumers adore them because they can be used in all the places that cigarettes and vapes cannot, meaning complete freedom to indulge because nobody can tell you are doing it.
All the big players have their brands and placements – PML has Zyn, BAT has VELO, JTII has Nordic Spirit, and now STG has its XQS.
Asian Trader talked to Prianka Jhingan, Head of Marketing at Scandinavian Tobacco Group UK, to find out how this newest entrant is finding the world of nic pouches.
“There’s no doubt UK nicotine pouch sales are really taking off now, with our latest data showing the category is worth just over £110m in annual retail sales and this figure doesn’t include sales taking place online,” she says, adding that it reflects year on year growth of 88 per cent in volume terms, offering clear evidence to its growing popularity and consumer demand.
“And of course, with the upcoming disposable vape ban coming in June next year, this is likely to mean many consumers will be looking for alternative next gen products, so nicotine pouches like our own XQS are likely to see a further surge in sales as they offer consumers a very credible and attractive alternative due to their exciting flavours, discreet nature and ease of use. It’s also worth reminding retailers that nicotine pouches offer attractive profit margins in general, but I’m pleased to confirm that XQS offers one of the highest margins of all pouch brands, which is yet another reason to ensure you are well-stocked.”
Jhingan says that it is still early days for the brand but notes that after just four months post-launch, XQS had already become the sixth biggest-selling pouch brand, and for two reasons. First is STG’s customary commitment to quality – and with pouches that means flavour that lasts.
“Secondly,” she says, “it would be the uniquely smaller-sized pouches which ensure a perfect and delicate fit under the lip.” This was probably a first in the category and suggests further innovations that could enable brands to differentiate themselves.
Jhingan says that STG recently visited a number of wholesalers including Bestway, Parfetts and Dhamecha in locations across the UK to promote its XQS pouches to all the visiting retailers, telling them why it’s such a hot option to stock right now, and giving them a chance to enter a competition to win £500 worth of vouchers.
“I think in general it’s sensible to stock a mixture of both established brands and new pouch brands as they bring excitement and interest to the category. It’s also worth noting that nicotine pouches tend to be consumed by a mix of customers. Almost certainly the largest group will be transitioning smokers who are moving away from tobacco and into the next gen nicotine category. But there are also other groups who are enjoying nicotine pouches too, whether they be young urban professionals, trend setters or more socially conscious young adults.”
Heating up
Believe it or not, Philip Morris has just celebrated the tenth anniversary of its IQOS heat-not-burn (HNB) device, now called IQOS Iluma. The progress of HNB in the market has not been as parabolic as pods or e-cigs, although the sales have consistently grown with the increasing availability of the products, which typically were first trialled at limited outlets and in certain areas only – it was a wholly new tech after all, and perhaps more expensive than others on sale to vapers, so careful groundwork had to be laid down before wider release.
Now though, HNB is mainstream, with sales to match, and has proven particularly popular with ex-smokers who truly adore tobacco, because (treated) tobacco is still used, although it is not actually ignited, eliminating the vast majority of harmful chemicals that would otherwise be released in normal cigarette smoke.
The launch of IQOS proved to be a breakthrough moment toward achieving the PMI’s commitment (PML in the UK) to a future without cigarettes.
“With the debut of IQOS, we launched PMI’s vision of a smoke-free company, creating an opportunity to solve the problem of smoking,” PMI chief executive Jacek Olczak said.
In Japan – the first market where IQOS was launched in 2014 – newly released public health data by the National Health and Nutritional Survey (NHNS), an annual survey conducted since 1948 by the Japanese Ministry of Health, Labour and Welfare, revealed a 46 per cent decrease in cigarette-smoking prevalence since 2014, dropping from 19.6 per cent of all adults to 10.6 per cent in 2022 – almost halving.
This decline correlates with the introduction of heated tobacco products and their subsequent widespread adoption by millions of adults who smoke in Japan. IQOS now generates over £8bn of PMI’s annual net revenues and the product is available in over 70 markets worldwide, with 30.8 million estimated users.
JTI's Ploom device, meanwhile, was re-designated as Ploom X Advanced last year when it added two key improved features, namely an optimised HeatFlow system, with higher vapour volume during initial puffs offering an enhanced user experience, and faster charging, taking less than 90 minutes to achieve full charge.
Alongside launching Ploom X Advanced, the EVO tobacco sticks range added a new Gold variant, alongside improved blends for the existing Bronze and Amber flavours.
Ploom X Advanced won a Product of The Year Awards 2024 in January, and with 86 per cent of shoppers more likely to buy a product that has won, retailers who stock Product of the Year winners can really increase their sales.
"In response to consumer feedback, we made some positive changes when we launched Ploom X Advanced, and the brand has gone from strength to strength with device sales doubling and EVO tobacco stick sales tripling year on year," said Mark McGuinness, Marketing Director at JTI UK.
"With the Heated Tobacco category continuing to grow at a rapid rate, this award shows not only the success of our product, but the clear consumer interest in the category and Ploom.”
With the category currently worth £105 million in traditional retail and growing 20.5 per cent YOY, Heated Tobacco now offers a huge opportunity for retailers.
Meeting the ban
Finally, as the expected ban is on the horizon, it is also worth retailers checking up – or refreshing their memories – on CitizenCard’s No ID No Sale Guidelines, Malm cautions. The guidelines also list out staff training advice – an element that is critical in making sure teams are correctly handling age-restricted products and are recording any denied sales via the Refusals Register.
“As well as this, the free retail packs offered contain POS merchandise such as Statutory Tobacco Notices and Age-Related posters along with ‘Scan Me’ and ‘No ID No Sale!’ badges and shelf wobblers,” he adds. “We also strongly advise retailers to check their supply sources rigorously and to continue to be wary of potential suppliers offering products which may be illicit.”
The banning of disposables means of course that the ex-users will be looking for other vaping, pouching or HNB products to replace their e-cigs. That gives retailers an opportunity to merchandise the approved products, and STG’s Prianka Jhingan suggests retailers should be inventive and bold.
“The display of next-gen products is really important, which is why to really maximise sales of XQS, we believe it is best suited in multiple locations due to it being a new product in the category that consumers may not be aware of," she advises. “We currently offer three different display solutions to accommodate different store space availability and to ensure maximum visibility to those entering the store.”
"We’d recommend having a strong visual display of next-gen products, positioned away from the main gantry where possible, with clear information on pricing to enable customers to browse at their leisure without the need to handle and inspect products,” says Imperial Brands’ Andrew Malm. “If you only have limited space, a small countertop unit can help achieve this, especially if it is organised and fully stocked. Positioning the unit in a well-lit part of the counter will also help increase the visibility of the products.”
He notes the importance of the growing trend of retailers proactively engaging with customers to understand their purchasing preferences.
“This valuable customer intelligence will help retailers to offer product ranges at a store level," he says. “Different consumers in different areas will want different things – having these conversations will allow retailers to know which specific products are best for them.
Malm concludes that retailers should also regularly review their range to ensure it meets customers' needs: “Smart retailers are also taking proactive measures to monitor stock levels to ensure that popular products are consistently available. This not only keeps customers satisfied and loyal but also reduces the risk of them seeking alternatives.
All in all, despite the ban, it’s clear that if you look after your vapes, they will look after you.
Convenience stores have always been more than just a place to pick up groceries – they are vital community hubs. This role was highlighted during the pandemic, as they became lifelines for essential supplies and services. Then, amidst the cost-of-living crisis and soaring inflation, convenience retailers have once again stepped up, helping shoppers stay closer to home and navigate financial pressures by catering to the growing demand for smaller, more frequent shops.
This increased reliance, however, comes with a heightened sense of responsibility. Retailers are not only tasked with meeting the immediate needs of their customers but also supporting the broader community in meaningful ways. Whether through charity initiatives, health education, or sustainability efforts, convenience stores are redefining what it means to be responsible business owners.
At the same time, the industry faces significant challenges. Youth access to vapes, the sale of illegal tobacco, and underage alcohol purchasing are under intense scrutiny. Meanwhile, retail crime and abuse of staff have reached crisis levels – raising questions of responsibility of retailers not only towards shoppers but to colleagues as well.
Dynamic Risk Assessment
Priyesh Vekaria, the winner in the Responsible Retailer Award category at the Asian Trader Awards 2024, brings a unique perspective to retail, informed by his decade-long career in the police force and a degree in law. This background has enabled him to implement innovative measures at his One Stop Carlton Convenience store in Salford to ensure the safety and welfare of his staff, customers, and the broader community.
At the heart of Vekaria’s strategy is his Dynamic Risk Assessment, a bespoke approach to selling age-restricted products. “Whilst we have legislation set in stone, this is designed to consider a person on an individual basis,” he explained in his entry to the awards. This method goes beyond verifying age; it evaluates a customer’s behaviour and circumstances, such as whether they are under the influence of alcohol or drugs.
“We don’t claim to be social workers, but if we can find out what is bothering a customer and give them the opportunity to talk and see a different perspective, even just to be noticed can be enough to stop a person buying further alcohol and allow them to find an alternative way to help them through a challenging situation,” he noted.
Priyesh Vekaria
This customer-focused philosophy draws on the adaptive approach used in crime prevention, aiming to diffuse potential issues through communication and understanding.
With the store operating between 7am and 2am from Thursday to Sunday, Vekaria has invested in security technologies. These include facial recognition cameras and two-way talk systems that enhance communication and ensure safety without compromising the personal touch that defines their customer service.
Additionally, a night-service hatch, similar to those seen in petrol stations, allows him to maintain service continuity in a secure manner during late hours, safeguarding both the staff and customers. Other features in the store include panic alarms and a full smokescreen.
Vekaria’s approach to responsible retailing extends beyond policies and technology. His team is trained not just to enforce the law but to foster genuine connections with customers. By engaging customers with a “good morning” or taking a personal interest in their lives, his store creates a welcoming environment that encourages loyalty.
“Being a responsible retailer is more than just selling to customers over a certain age,” he says. “We want everyone who comes into the store to have an authentic and positive customer service experience.”
Leverage tech, combat crime
With shoplifting and related issues creating immense challenges for independent retailers and convenience colleagues, store owners are increasingly relying on technologies to tackle the issue.
This year, the Association of Convenience Stores (ACS) crime report found that there have been 5.6 million incidents of shop theft recorded, with 600 incidents of theft taking place every hour, smashing the previous record of 1.1 million incidents recorded in 2023.
The report, published in March, also highlighted a huge increase in violent incidents committed against retailers and their colleagues. Over the previous year, there have been around 76,000 incidents of violence in shops compared to 41,000 in the 2023 Crime Report.
For Glasgow retailer Girish Jeeva, who himself had some very ugly experiences with shoplifters, combating crime involves not only protecting the store’s assets but also ensuring the safety and morale of his team.
A finalist in the Responsible Retailer Award category at the Asian Trader Awards 2024, he has invested in cutting-edge technology, including dozens of CCTV cameras and innovative tools from RetailAI.
Girish Jeeva
One standout solution is a trial module by RetailAI that detects suspicious movements via CCTV and alerts them with a police-siren like sound and anti-theft message.
“Its real-time alerts, ability to detect theft within 3-5 seconds, coupled with store announcements warning shoplifters to return products, are real game changers,” Jeeva explained in his entry to the awards. This system sends alerts to the till and staff phones, complete with images and a 20-second video, ensuring immediate action. Jeeva’s Barmulloch store is the first in Scotland to trial this pioneering technology.
Communication is another critical focus area. Jeeva has equipped his team with headsets, allowing discreet and effective communication during emergencies and day-to-day operations.
He also makes use of advanced tools in the sale of age-restricted goods, integrating age estimation solution MyCheckr to the till. This technology supports compliance with the Challenge 25 policy while also offering ID verification and media advertising capabilities.
Reducing food waste
Sustainability has become a cornerstone of responsible retailing, with forward-thinking convenience retailers embracing innovative practices and technology to drive growth while making a positive impact on society.
Stacey Williams, business development director at Gander, highlights the benefits of adopting sustainable strategies. “Sustainability as a key business driver leads to a better brand image and competitive advantage, reduced business costs, higher productivity than other waste prevention solutions, reduced waste whilst also meeting future compliance and regulations,” he says.
A prime example of sustainability in action is Gander’s platform, which connects consumers to reduced-to-clear food and drink items in real time, helping stores reduce food waste.
“We ensure our technology not only drives efficiency but enables more people to access perfectly good food, pay less for that food, and prevent it from going to waste,” explains Williams. “In doing so, businesses will minimise their losses and gain more customers, whilst doing their bit to save the planet.”
Ganderlytics, the platform’s analytics tool, demonstrates the tangible benefits of these efforts, with shoppers saving an average of 56 per cent on reduced items spotted on Gander.
The latest Food Waste Index Report (2024), compiled by the United Nations Environment Programme (UNEP), found that the world wastes over a billion tonnes of food – one fifth of all food available to consumers at the retail, food service and household level annually. This is in addition to 13 per cent lost in the supply chain, according to the FAO.
Williams stresses that reducing food wastage is a key sustainable practice that every retailer can implement in their store.
“We would recommend to retailers to consider their end-to-end operations in store and what changes can be made to reduce food waste through embracing new technology. Adopting the Gander platform, which uses real-time technology to highlight reduced to clear food items, enables retailers to reduce their food waste and it is proving to be a huge advantage,” he says.
Claire Goddard, marketing manager at Pricewatch Group, which operates independent forecourts and convenience stores across Sussex, attests to the transformative impact of Gander on their stores.
Claire Goddard
“As food prices have increased over the past few years, the Gander platform has really helped shoppers in our area manage their food bills,” she says. “We’ve seen how some have had to change the way they shop and now save money by spending it on reduced food. This has helped us promote ourselves as a value retailer amongst our customers.”
Gander’s real-time technology not only attracts customers by displaying available discounts but also ensures a seamless shopping experience by automatically removing sold items from the app.
“This is a huge benefit because it means our shoppers using the app are never disappointed when they reach our stores,” Goddard adds.
She reveals that their stores regularly sell over 86 per cent of the reduced food, helping improve their margins while also supporting the local community.
“Reducing food waste also has a huge impact on the environment and its positive effect cannot be ignored,” she says. “I would urge any retailer looking to change their shoppers buying patterns to look at Gander. It has really helped us reduce food waste and become a more sustainable business whilst allowing us to connect with our local customers from the comfort of their home.”
Partners amplify impact
Gander’s groundbreaking trial with Snappy Shopper further underscores its potential to revolutionise the convenience sector. By integrating Gander’s reduced-to-clear listings into the Snappy Shopper home delivery app, participating SPAR Scotland stores a 10 per cent rise in basket value when Gander items were added in the first quarter of this year.
Over one in ten orders (11 per cent) included a Gander product and item count with Gander was 21.3 vs 13.7 without Gander - an increase of 7.6 basket items, providing the stores with a new level of efficiency and effectiveness in their sustainability endeavours.
“The successful outcome of this trial highlights the potential for other retailers to drive innovation and deliver unparalleled value to convenience shoppers,” Williams says.
“By harnessing the strengths of Gander and Snappy Shopper, this integration sets a new standard for retailers looking to reduce wastage costs within their own stores, and for customers looking to find reduced to clear goods.”
Gander’s commitment to reducing food waste extends through partnerships such as its integration with local sharing app Olio. Olio’s new Deals section, powered by Gander, allows its four million UK users to find discounted groceries from participating stores like Morrisons Channel Islands, Filco Market, Pricewatch Group and Sewell on the Go, displaying branded products from Nisa, Morrisons Daily and Co-op.
Williams encourages retailers to embrace sustainable technology, noting that “by investing in retail technology, retailers can make a positive impact on their stores' sustainability.” He advises businesses to focus on practical, achievable changes that balance ambition with feasibility.
“In order to make a long term difference retailers need to identify what key areas they can make a difference – now and in the future. They need to balance ambition with do-ability,” he says.
‘Simpler Recycling’
The government in late November published a policy update on recycling, introducing significant changes for businesses to streamline recycling practices and improve sustainability. Effective by 31 March 2025, these reforms set new standards for waste collection across England, aiming to create a consistent system that benefits the environment and reduces confusion.
Businesses and non-domestic premises, including schools and hospitals, must arrange for the collection of the following recyclable waste streams:
Glass such as drinks bottles and rinsed empty food jars
Metal such as drinks cans and food tins, empty aerosols, aluminium foil, aluminium food trays and tubes
Plastic such as rinsed empty food containers and bottles
Paper such as old newspapers and envelopes
Cardboard such as delivery boxes and packaging
Food leftovers or waste generated by food preparation
Businesses with fewer than 10 full-time equivalent employees (micro-firms) are exempt from these requirements until 31 March 2027.
Environmental charity WRAP has published a guide for the retail and wholesale sector to help implement recycling in the workplace (https://tinyurl.com/wrapguide).
Photo: iStock
“There are enormous environmental and financial gains to be realised by encouraging the 2.2 million business in England to separate food and recyclables from refuse. The two-year delay for micro-sized businesses will give smaller businesses more time to implement recycling into smaller or shared premises,” Shrewsbury said.
“WRAP is working with Defra and industry to develop new support tools and guidance to help all businesses with the transition. We will continue to work with trade bodies and local authorities to make transition as seamless as possible through our tools, technical support, and resources,” she added.
Navigating DRS
Meanwhile, the development of Deposit Return Schemes (DRS) continues to spark significant debate, with distinct approaches emerging between Wales and the rest of the country.
The UK government’s DRS, now covering England, Scotland, and Northern Ireland, is scheduled to launch in October 2027. It excludes glass containers, focusing on plastic and metal drinks containers to minimise contamination and streamline operations.
Trade bodies have raised concerns about the complexity of operating under differing schemes.
“We are extremely concerned that the Welsh government is doubling down on insisting on a different approach to a DRS than the rest of the UK,” James Lowman, chief executive of the Association of Convenience Stores, said.
“A unified approach across the UK is best for consumers, retailers and producers, and has the best chance of achieving meaningful change in recycling rates. The Welsh government’s separate approach will be confusing for everyone involved and disruptive to the delivery of DRS across the rest of UK.”
Photo: iStock
The Federation of Independent Retailers (The Fed) national president Mo Razzaq highlighted issues with interoperability, noting that consumers may struggle with cross-border returns under separate schemes.
“A single UK-wide scheme would be far more successful, efficient, and effective, enabling shoppers to understand and embrace DRS as quickly as possible.” he added.
Wales had always maintained that glass would be part of its deposit return scheme. But, earlier in November, the UK government confirmed that it would not include glass in the scheme.
“This is a concerning development, as Fed members believe a Welsh DRS scheme can only work effectively if it has a UK scale and is aligned with the rest of the country,” Welsh retailer Vince Malone, a member of the Fed, commented.
Adapting to new regulations
Retailers across the UK are facing a wave of new regulations aimed at promoting public health, sustainability, and ethical practices. From the upcoming disposable cup charge in Scotland and HFSS (high fat, salt, and sugar) restrictions in Wales to the nationwide ban on disposable vapes and a licensing scheme for tobacco and vape retailers, these measures are reshaping the retail landscape. For convenience retailers, adapting to these changes is not just a matter of compliance but an opportunity to lead in responsible retailing.
Scotland wants a charge of at least 25p to apply to all single-use disposable beverage cups when a person buys a drink of any kind.
The government launched a consultation in October, and in its response the Fed has called for an effective communication campaign and a robust enforcement process.
“It is vital for the Scottish government to communicate clear instructions to retailers on how the scheme is to be administered, to communicate the “how and why” to customers and to allow retailers enough time to prepare for the changes,” Razzaq, who owns a store in the Scottish town of Blantyre, said.
“Communication was one of the key weaknesses of the Deposit Return Scheme. as it seems to have been considered at a late stage – even though the ask to consumers and retailers involved a major behavioural change. We would hope lessons have been learned from this.”
He said it is of the utmost importance that there is at least a six-month notice period, highlighting the challenges to retailers such as recording the numbers of single-use disposable beverage cups charged for; the charge paid for them; the amount retailers are entitled to deduct to calculate the net proceeds – such as the costs to administer the system and VAT – and the net proceeds raised by the charge.
“We would anticipate that 25p is a sufficient incentive for many customers to remember to bring their own cup. A higher price might encourage customers to go without a drink if they haven’t brought their own cup,” he added.
The Fed also believes the funds generated from the charge should be retained by businesses and redirected to local worthy causes, like the carrier bag charge.
“Retailers would welcome the ability to support good causes in their communities, a long-established tradition in local convenience stores. This could be a local hospice or sports team or local school very much deserving of support,” Razzaq said.
Photo: iStock
The Welsh consultation over the restriction on HFSS products ended in September, and measures are expected to take effect next year.
The restrictions introduce the following measures:
For retailers with more than 50 employees: Restrictions on the promotions of multibuys (for example 3 for 2) and additional volume (for example 50% extra free) of HFSS products
For retailers with more than 50 employees and relevant floor space over 2000 sq ft: Restrictions on the placement of HFSS products at the end of aisles, within 2m of checkouts and queueing areas, and near the entrance of a store (dependent on store size)
While the timeframe for the introduction of the HFSS promotion and placement regulations is not yet confirmed, the Welsh government has committed to publishing guidance 12 months before the introduction of the rules.
In response to the consultation, ACS has welcomed the consistency of the regulations with those already in place in England. The trade body has also highlighted the need for clear guidance from the government on the rules, published with enough lead-time for retailers and suppliers to adapt.
“We welcome the Welsh government’s intention to introduce HFSS rules that are consistent with those already in place in England, ensuring that there are minimal issues for retailers and suppliers that operate in both nations,” said ACS Chief Executive James Lowman.
“However, the experience from England shows that official guidance available from the government was insufficient in avoiding confusion when retailers were developing their revised store layouts, so it’s crucial that the Welsh government gives as much clarity as possible in guidance for businesses ahead of the introduction of the regulations.”
License to sell
Similar to the premises licence required for alcohol sale, retailers might soon need a licence to sell tobacco, vape and nicotine products in England, Wales and Northern Ireland, as part of the Tobacco and Vapes Bill that has passed its second reading in late November.
The Bill intends to create a “smoke-free generation” by phasing out the sale of tobacco products to anyone currently aged 15 or younger. The generational ban will come into force in 2027, meaning that there will be a single date that retailers have to reference for age restricted sales on tobacco – rather than checking if a customer is over the age of 18.
Besides the licensing scheme, the Bill will also introduce on the spot fines of £200 to retailers found to be selling tobacco, vape and nicotine products to underage people. Other measures in the Bill include a ban on vape advertising and sponsorship, in addition to powers to restrict the flavours, display and packaging of all types of vapes, as well as other nicotine products.
In communications ahead of the second reading, the government announced that it would be dedicating an additional £10m to enforcement activity against the illicit trade. However, ACS has previously noted that Trading Standards will need an additional £140 million in the next five years to deal with the huge illicit market that currently costs the Treasury around £2 billion a year in lost revenue.
Lowman has warned that, unless properly structured, a licensing scheme could “prevent legitimate traders from operating based on the presence of other outlets in the area, or the specifics of where that store is located.”
“This requires detailed consultation with local shops and other stakeholders, and none of this has taken place,” he noted. “We now need proper discussion of the detail as regulations are drafted, or we fear that this legislation will significantly impact investment, growth and service provision in our sector.”
Vape products are displayed for sale on October 27, 2024 in London, England
Photo by Alishia Abodunde/Getty Images
The Bill followed confirmation in October that the government is planning to go ahead with a ban on disposable vaping products, which will come into force on 1 June 2025 across the UK, after the Scottish and Welsh governments have delayed their ban by two months to align with England and Northern Ireland.
ACS has recently launched an extended version of its “Selling Vapes Responsibly” guide to support retailers with the transition away from disposable vapes ahead of the ban.
The new guidance (https://tinyurl.com/acsvape) outlines the features that vapes need to have to be legal for sale from 1 June, as well as what to do with any disposable vapes that are unsold when the ban comes into force. Vapes that are legal to sell from 1 June must be chargeable and refillable, as opposed to disposable vapes which are intended for a single use and are limited to 2ml of vape liquid. Anyone selling disposable vapes from 1 June could be subject to a £200 fixed monetary penalty, followed by further enforcement action if illicit activity continues.
Since the start of 2024, retailers who sell vapes have also been required to provide a takeback service for customers on a minimum of a “one for one” basis (a customer can return a vape when they purchase a new one).
Healthy sales
Celebrating its 20th anniversary this year, the Scottish Grocers’ Federation (SGF) Healthy Living Programme (HLP) showcases how responsible retailing can positively influence public health, create economic opportunities, and build stronger connections between stores and the communities they serve.
Fully funded by the Scottish Government since its inception in 2004, the programme works with over 2,300 convenience retailers across Scotland, to help advise on growing sales of healthier products in stores.
Central to HLP’s success has been its focus on community engagement, exemplified by the Welby Breakfast initiative, which has reached more than 37,000 primary school pupils. Teaming up with both retailers and local primary schools, the programme delivers a vital message about the importance of starting the day with a nutritious meal.
“This anniversary is a major milestone for HLP and the whole team and is well worth celebrating. Over twenty years SGF and HLP have created a programme that works for every store, and the branding is now a key fixture in many new or refitted shops,” programme director Kathryn Neil said.
“Community engagement has been the key to success, ensuring the programme remains relevant and maintains relationships with key fascia groups. Helping to deliver the “responsible retailing” message.”
Research commissioned by the programme shows that 40 per cent of consumers recognise the HLP branding in stores, underscoring its impact on shopper behaviour. The programme also drives economic benefits by creating new markets for healthy products, benefiting both retailers and local producers.
SGF chief executive Pete Cheema praised the programme’s achievements, noting, “Not only does HLP help direct consumers to purchase healthier options, improving the health of communities, it also creates an avenue for new markets in healthy products, supporting the local economy.”
While England and Wales have attempted to replicate the programme’s success, the HLP remains uniquely impactful in Scotland. Its adaptability and close collaboration with retailers and government are seen as key factors behind its longevity and effectiveness.
And, coming back to bananas, HLP’s recent Free Banana Wednesday campaign with Snappy Shopper was a huge success, with a 61 per cent increase in banana purchases and a 16.5 per cent rise in overall fruit sales.
With over 200 stores participating, the campaign offered customers a free banana every Wednesday in August by simply entering the code FREEBAN on the Snappy Shopper app.
Customers embraced the free fruit, leading to a 61 per cent increase in bananas added to Snappy Shopper baskets. The campaign also saw a remarkable 16.5 per cent year-on-year increase in overall fruit purchases on Wednesdays during the promotion. This translates to a 15 per cent rise in the value of fruit sales compared to the same period last year.
Such successes align with the findings of the “sad bananas” study, which revealed that small interventions in convenience retail can significantly influence consumer behaviour, steering customers toward healthier choices.
Sad bananas, empathetic shoppers
Don’t stay single!Did you know that communicating an emotional appeal reduces food waste?
New Research: Study by University of Bath’s School of Management, conducted in the German supermarket chain REWE, finds emotional appeal boosts sales of “single” unsold bananas.
Sad Bananas Work Best: Signs with a sad banana face and the message “We are sad singles and want to be bought as well” increased sales by 58 per cent.
Key Findings:
Sad signage outperformed happy signage (5.4% sales increase) and emotionless messages.
Hourly sales rose from 2.02 bananas (emotionless signs) to 3.19 bananas (sad signs).
Psychological Insight: “The need to belong is one of the most basic human motivations, and applying sadness to single, stray bananas evokes a compassionate response from shoppers,” says Dr Lisa Eckmann from the Bath Retail Lab at the University of Bath.
Retail Impact: “The findings have very practical applications for boosting sales and reducing food waste from our supermarkets,” Dr Eckmann adds.
Food Waste Problem:
Single bananas, often discarded by shoppers, are a major source of food waste.
Food waste in retail accounts for 131 million tonnes annually (UNEP 2024).
Single bananas have significant climate impact and are often explicitly listed as avoidable waste.
Price vs. Emotion: The impact of the sad bananas did not outweigh a drop in price – discounting the produce was more effective at driving people to choose single bananas.
Practical Tip: Retailers could start with emotional messaging and later introduce discounts to sustain sales and reduce waste.
Retail has witnessed a shift in the self-checkout landscape, and I've been closely monitoring these developments and their potential impact.
The recent decision by Morrisons to remove some of its self-checkouts has sparked a nationwide debate. CEO Rami Baitiéh admitted it had gone "a bit too far", citing customer dissatisfaction and increased shoplifting as key concerns. Last year Booths also removed self-checkouts from most of its stores to enhance the premium shopping experience.
These decisions run counter to the trend we've seen in recent years, where major supermarkets increased their reliance on self-service technology – a development that raises important questions for independent retailers, too.
Self-checkouts offer several apparent advantages. They can reduce queuing times during peak hours, lower operational costs, and free up staff. For smaller shops with limited floor space, they can also save space.
However, the drawbacks are becoming increasingly apparent. Their impersonal nature detracts from the shopping experience, particularly for those who value interaction. This is especially relevant for independents, where personal service is a key differentiator.
Moreover, the link between self-checkouts and shoplifting is concerning. While technology has improved, these systems are still vulnerable to theft, potentially offsetting any savings elsewhere.
For indies, the decision to implement self-checkouts is harder than for larger chains. Our members often pride themselves on knowing their customers personally and providing service that goes beyond mere transactions. A till with a friendly, familiar face can be a big reason for customers to return.
Andrew Goodacre
That said, we can't ignore the of technology in improving efficiency and convenience. It’s about striking the right balance. For some, a hybrid approach might work best – offering both self-service and manned tills.
It's also worth considering alternative technologies that can enhance the shopping experience without sacrificing the personal touch. Mobile point-of-sale systems, for instance, allow staff to process transactions anywhere in the store, combining tech with individual service.
It's crucial that retailers of all sizes listen to their customers. The backlash against self-checkouts in larger stores suggests many shoppers still value human interaction. This presents an opportunity for independent retailers to reinforce their strengths in customer service and community connection.
At Bira, we advocate a thoughtful approach to technology adoption and encourage our members to consider their unique circumstances, customer base, and brand values. What works for a large chain may not be appropriate for a local indie.
The recent pullback on self-checkouts by some major retailers serves as a reminder that technology should enhance, not replace, the human element in retail.
In the end, the goal isn't to be for or against self-checkouts, but to find the mix that best serves customers and supports business success. This may mean focusing on what indies do best – providing personal, community-focused service no machine can match.
The world of tobacco is shrinking for a number of reasons, not least being that the major tobacco companies are now by and large committed to going smokeless in the medium term and are switching to making alternative nicotine products – vapes, pouches, heated tobacco. This is helped along by hostile government legislation globally (although tobacco sales are often given a bit of a boost by ridiculous anti-vape legislation), to the extent that you might assume that it’s all over for traditional smoking.
But that would be badly wrong, not least being the advent of the festive season, when people let their hair down and indulge in “bad” habits such as smoking and drinking, and increasingly expensive tobacco products can be exchanged as very welcome gifts by those who still indulge, making it most worthwhile for retailers to pay attention to the seasonal uptick in tobacco sales.
The profile of festive tobacco is of course dominated by “celebration” smokes, namely cigars and cigarillos, tobacco products that signify more than normal cigarettes that something is on the special side. For those old enough to recall, there was no experience quite like entering a cigar-smoke-filled pub for a pre-dinner pint at Christmas lunch-time, and literally not being able to see the bar because of the crush of sports-jacketed punters and the fug of corona and Cohiba smoke lying in dense strata from table-level to ceiling: the good old days.
There are still at least six and a half million smokers in the UK (some statistics cite over four million RYO smokers alone), which remains a small-ish but significant proportion of the adult population, and it would be unwise to neglect them over the festive season. Whether it’s treating themselves of a friend or family member to a carton or two of their favourite cigarette brand, picking up a pricey stogie or two, treating themselves to a packet of cigars or cigarillos, or perhaps trying something entirely new, the lead-up period to Christmas is a good time to stock up and (where possible) merchandise or make suggestions for tobacco pleasure over the holidays.
Cigars and Cigarillos
“It’s certainly not a new trend, and retailers won’t need me to tell them, but its typically larger cigars that people will gravitate towards as a bit of a Christmas treat when they are in celebratory mood and typically have more time to enjoy it,” says Prianka Jhingan, Head of Marketing at Scandinavian Tobacco Group UK.
She says that the latest data shows the total UK cigar category to be worth £322.4m in annual sales, which is a value increase of 10.8 per cent versus the same time last year.
“With the value of tobacco in the UK totalling £13.8 billion in the last year, with the value in the independent and symbol channel accounting for £5.5 billion of that, the market remains a strong and profitable category for retailers. JTI is the number one tobacco manufacturer in the UK, and we hold an impressive combined market share of 43.9 per cent. With existing adult smokers increasingly influenced by price, we have continued to innovate our value product offering, launching new products to meet demand and help retailers to drive sales.”
She emphasises the importance of the winter season.
“Retailers will know that in the run-up to Christmas cigar sales go up, so it’s really important for them to get their range right so they can take advantage of those extra sales opportunities,” Prianka says. “My advice is always to make sure you have brands like our Henri Wintermans Half Corona in stock as it is easily the UK’s best-selling medium / large cigar and has a loyal following due to its quality blend and heritage. And because it’s a real festive favourite, around this time of year we release a limited-edition pack to add a personal touch to the brand and celebrate its long heritage and continuing success. This year’s pack is designed in a timeless pin stripe suit with the logo and information stitched into the fabric, which reflects both the aspirational nature of the product and the attention to detail that goes into crafting these fine cigars.”
The Henri Wintermans Half Corona is easily the biggest brand in the medium / large segment and is now the UK’s fifth biggest selling cigar in value terms, with annual sales worth £16.3m. The new limited edition "Gentleman" pack adds a personal touch to the brand and celebrates its long heritage and continuing success, designed in a pin stripe suit with the logo and information detail stitched into the fabric, which reflects both the aspirational nature of the product and the attention to detail that goes into crafting the cigars. Despite the changes to the packaging, the cigars inside remain the same.
“Retailers certainly won’t need me to tell them that sales of larger cigars go up in the build up to Christmas when adult smokers are in celebratory mood and typically have more time to enjoy them. Our Henri Wintermans Half Corona is always a big seller at this time of year and this limited issue Gentleman’s edition pack should only increase sales further. My advice to retailers is to stock up on it.
Prianka says it is vital to know the preferred choices of regular adult smoking customers, and always keep those brands in stock so you don’t give them any reason to shop elsewhere – and particularly at this time of year, make sure to stock larger cigars, so you don’t miss out on the gifting opportunity.
Of course, cigarillos also sell in the category with a seasonal uplift, and STG recently anticipated the coming festive period with two limited-edition designs for its ten-pack tins of both Signature Blue and Signature Original miniature cigars.
Last year Signature celebrated its 60th anniversary since launch, and also announced the return of ten-pack tins to ensure optimal freshness and preservation. Today, annual UK sales of Signature cigars are worth more than £45m a year, with the brand having strong products in both the miniature and cigarillo segments.
Finally, she recommends not to neglect the Signature Action brand, which is currently the UK’s fastest growing single click cigarillo, and an important part of the cigarillo success story within cigars. She reveals that the category barely existed four or five years ago but sales are now worth nearly £142m and they account for more than half of all cigars sold in volume terms.
“The key thing cigars and cigarillos offer retailers that other forms of tobacco don’t is of course great profit margins,” adds Prianka. “On average, they are three times higher than cigarettes, so for example, our Moments Blue brand offers up to 18 per cent margin when sold at its RRP, and there’s not many products in the tobacco category that can match that. However, with cigars, it’s more important to stock the right range rather a big range, so we usually advise retailers to consider stocking the top two or three brands in each of the four main cigar segments, as the top ten biggest sellers overall account for well over 90 per cent of total sales.”
Gemma Bateson, Sales Director at JTI UK, points out that JTI is the No.1 cigar manufacturer in the UK, with a market share of 59.8 per cent, and here colleague, Marketing Director Mark McGuinness, adds, “The cigarillo category continues to see notable growth in both the grocery and convenience channels, now worth approximately £9 million a month.”
JTI responded to this last year by broadening its cigarillo portfolio, introducing Sterling Dual Double Capsule Leaf Wrapped, which features a blend of peppermint and berry mint capsules, providing a dual flavour and enhanced taste.
“Since launching in 2019, Sterling Dual Capsule Leaf Wrapped has continued to be popular and profitable for retailers and is the fastest-growing cigar brand in the UK and the top cigarillo brand, with a 91.8 per cent market share. As existing adult smokers continue to demand innovative flavours, we wanted to build on this by providing retailers with flavours that respond to current trends, with berry and menthol already popular flavours within other categories, such as Nicotine Pouches and Heated Tobacco products.
“What’s more, the low price point and the fact we can offer a 10 pack, means retailers can cater to those shoppers looking for value-for-money tobacco options.”
Trad smokes
Imperial Brands’ Consumer Marketing Director, Yawer Rasool, points out that the tobacco category is still very much alive (alight?), worth a pre-tax £14bn, and therefore still important to convenience retailers. Factory Made Cigarettes (FMC) currently hold the lion’s share of the market, worth 70 per cent of tobacco sales, with Roll Your Own (RYO) accounting for 30 per cent – and Rasool emphasises that the smoker is retrenching in general, favouring budget or “value” smokes as prices continue to rise.
"We’re seeing shopper demand for value rise across the entire tobacco category,” he says. “As a result, products in the lowest pricing tiers now account for the majority of all tobacco sales. In fact, the value tier, combined with the economy sector, now make up a substantial 69 per cent of all FMC sales and 54 per cent of all RYO sales.”
With the biggest share of all tobacco sales, the FMC category holds a huge amount of value for retailers, and this goes especially for the festive season as purse strings are loosened. “With products in the lowest pricing tiers (economy and value) now worth 69 per cent of all FMC sales, it’s clear the category is very much driven by demand for value.
As such, he recommends the popular Embassy Signature New Crush and L&B Blue New Crush variants to enable retailers to cater to the ongoing demand for value tobacco.
Since menthol was banned, the L&B Blue New Crush Fusion and Embassy Signature New Crush Fusion, can provide the opportunity to enjoy an instant cooling sensation thanks to its “Fusion” large bore filter, which is nearly 20 per cent larger than a standard-size bore
The New Crush Fusion range also features a white tip for the ultimate contemporary look and feel, a resealable foil to guarantee continuous freshness, as well as special tipping paper to provide the innovative cooling sensation.
Gemma Bateson agrees that “It’s no surprise value brands are so sought after in the current climate, so we have made sure we’ve continued to innovate to offer choice to customers.”
In response to this environment, in 2023 JTI repositioned Sovereign Blue to a competitive RRP in line with its other Ultra-Value options.
“As existing adult smokers continue to look for more affordable options in the market, retailers should focus on stocking Ultra-Value tobacco brands now more than ever. From B&H Blue RYO to Mayfair Silver, we are dedicated to innovating in this sector to help retailers answer the current demand,” she added.
Mark McGuinness pointed out that JTI had also expanded its Ultra-Value RMC range with the launch of Mayfair Gold to offer existing adult smokers’ greater variety. “Joining our Ultra-Value offering across all channels last year, Mayfair Gold joined Mayfair Silver as one of our lowest-priced cigarette brands. The product offers the same premium-quality Virginia blend that is synonymous with the Mayfair brand and has sold 1.5 million packs since launch, achieving £16.9 million in sales.”
Also still available is Imperial’s Embassy Signature Silver Edition which it brought back for a limited time, and which benefits from premium features, including the finest tobacco blend, reduced smoke smell paper and high-quality packaging with a resealable foil. The latest launch now also offers a new diamond-shaped bore filter for a unique smoking experience, all for the very attractive low price point of £12.75 per pack of 20s.
Yawer Rasool, Consumer Marketing Director UK & Ireland at Imperial Brands, comments: “As consumers continue to seek out the greatest value for money possible, many adult smokers are increasingly buying tobacco products in the lowest price tiers. In fact, over a quarter of tobacco sales are now within the low-price tier and this is also the largest sector in growth. However, while shoppers are looking for value, many don’t want to comprise on quality.
“Through the launch of our Embassy Signature Silver Edition, we’re directly addressing both of these consumer needs with a completely unique product that offers exceptional quality and premium features from the well-known Embassy brand, all at a great value price point. The new packs will only be available for a limited time only so we’d recommend that retailers stock up now to take advantage of the summer sales on offer while they can.”
Loose tobacco
With consumers remaining money conscious, Roll Your Own (RYO) product sales within the value price sector are on the increase, making it the fastest growing segment, accounting for almost a quarter (24 per cent) of all RYO sales.
Data also shows that 30g packs of rolling tobacco are now the most popular with this format now making up a significant 69 per cent of all RYO sales.
According to JTI’s McGuinness, with 6.7 million kilograms of RYO sold in the UK each year, the category offers a significant opportunity for retailers to maximise sales by stocking up on value RYO Essential Rolling Tobacco.
“To cater for this demand,” says Rasool, “it’s key that retailers stock the right RYO product offering and we would highly recommend offering a wide range of leading brands such as Embassy Signature, Riverstone and Players JPS. Although 30g formats may be proving the most popular for shoppers, larger formats still account for 31 per cent of RYO sales so ensuring a range of 50g formats is available should also be a focus.
”We would add that in the festive season, the price point of 50g RYO packs could be perfect for gifting and would certainly be appreciated by recipients.
And while products in the value and economy price tiers make up over half of RYO sales, Rasool adds, the premium price sector in fact holds the largest share of the RYO market at 36 per cent. “This really demonstrates that, despite the focus on value, there are still many adult smokers who remain brand loyal and are willing to pay a more premium price for a brand that they know and trust.”
He recommends that retailers stock a range of leading premium RYO brands, including Golden Virginia – and a few months back, Imperial announced the extension of its the range with the launch of a new rolling tobacco blend, Golden Virginia Amber Blend – the first to have been launched by the brand in 15 years.
It features a smooth, rich and aromatic flavour profile, alongside lower moisture content from sun dried leaf, designed to elevate the smoking experience. The product has been well-received during consumer testing, indicating a strong appeal amongst adult smokers and is available in a 30g pouch, the ideal product for those looking for premium quality rolling tobacco at an affordable price point. The new blend also benefits from a new zip click feature, ensuring freshness from the first to the last use.
JTI’s Ultra Value Mayfair Gold also recently made a debut as an RYO tobacco 30g (RYO).
Ultra Value remains the fastest-growing segment in the tobacco category, and Mayfair Gold Rolling Tobacco guarantees premium quality Virginia tobacco at an Ultra Value RRP of just £18.50 per 30g pouch.
The launch builds on the success of Mayfair Gold ready-made cigarettes (RMC) which have achieved a retail sales value of £46.7M since launching in September 2023 and is the fastest growing RMC brand in Independent & Symbol Groups in the last 12 months.
“We find new product launches are helpful for our business across all categories, even in tobacco where customers are more brand loyal," said Aruna Patel, Rons News, Worcestershire. "Mayfair is a popular brand, and we’d recommend Mayfair Gold to other retailers, as price is the main factor for our customers.”
To celebrate the launch, JTI is also offering retailers a chance to win prizes including a gold wrapped Mini, £100 gift cards, iPads, and headphones as part of a competition launching on its retailer hub, JTI 360.
As of 9 September, for 24 weeks, all retailers that are signed up to JTI 360 are eligible to enter by scanning the barcodes of the Mayfair Gold RYO or RMC outers using the JTI 360 scanner, with each barcode acting as an entry ticket. Five tickets will be drawn each week for 24 weeks. At the end of the 24-week period, one ticket will be selected to win the gold wrapped Mini.
Then there is Sterling value RYO tobacco. “Currently the UK’s leading value RYO brand, we reformatted Sterling Essential Rolling in 2023,” says McGuinness. “Featuring rolling papers, an enhanced blend and a convenient zip pouch, the new features offer an easy and accessible format for existing adult smokers, with everything they need in one pouch.”
RYO looks like a perfect gifting opportunity for the increasing number of value-seeking UK smokers.
HNB: smoke without fire
Fair enough, these Heat Not Burn (HNB) devices do not fit the traditional tobacco category, and strictly speaking belong in a Next Generation feature. But ... they do actually use real – treated and re-formed – tobacco, and even if there is neither fire nor smoke (merely heat; just enough to release the taste without any harmful chemicals due to combustion), they can legitimately take their place in a Festive Tobacco feature, not least because they make such perfect gifts for the wavering smoker at Christmas-time.
There are two major market HNB devices in the UK, and both are massively increasing their footprint and share year by year. The initial outlay for an HNB device need not be prohibitive (although as personal devices, beautiful luxury versions are available), and offers on starter kits are frequently offered. On top of that, the tobacco sticks also make great gifts.
Victoria Lopez Aguas, Reduced-Risk Products Director at JTI UK, points out that the Heated Tobacco category was worth £105 million in the last year in Traditional Retail, with a growth of 25.9 per cent YOYY, with over 20.3 million Heated Tobacco unit sales – a YOY growth of 20.8 per cent.
“The Heated Tobacco market continues to grow as existing adult smokers search for alternatives that can be used instead of, or alongside, their traditional tobacco products," she explains. “The Heated Tobacco category was worth £105 million (in the past year in Traditional Retail), presenting a huge opportunity for retailers.
In September 2023 JTI launched Ploom X Advanced, an updated version of the Ploom X device. It featured an optimised “HeatFlow” system, with higher vapour volume during initial puffs offering an enhanced user experience, and faster charging, it now takes less than 90 minutes to achieve a full charge – and has proven a great success, winning Product of the Year, taking market share from the tobacco sector and attracting new vape and next gen adherents.
Ploom X Advanced is now available in a selection of strong-value pre-packed bundles: the Ploom Essential bundle (£17), the Ploom Flavour Bundle (£24) and the Ploom Starter Bundle (£29) – all brilliantly priced as gifts.
“Existing adult smokers could also save up to £3,600 a year with Ploom, based on comparing the average cost of 20 cigarettes with 20 EVO Tobacco Sticks per day,” adds Lopez Aguas. After the budget, they could save even more!
The other innovative and successful HNB device is IQOS from Philip Morris. There is apparently no truth to the rumour that it stands for “I Quit Ordinary Smoking”, but the description remains true for very many people who are flocking to it as their choice for enjoying tobacco. Back in February, Philip Morris International (PMI) announced total global net revenues of IQOS actually surpassed sales of its Marlboro cigarette brand at the end of 2023 to become PMI’s number one international nicotine brand on this measure. The company called it a key milestone on PMI’s journey to becoming a smoke-free company.
In September, Philip Morris Limited (PML – the UK element of the global entity) expanded its flavour portfolio for IQOS ILUMA with the launch of TEREA Pearls – now available for Festive purposes.
PML explains that the TEREA Pearls range features innovative capsule technology, enabling users to switch seamlessly from a traditional tobacco blend to a unique flavour with a single click – an enhancement that elevates flavour delivery, offering an enriched experience for users.
It means the TEREA flavour range now has thirteen flavours including the four new ones: Abora Pearl (Tobacco Blend with Strawberry and Basil), Amelia Pearl (Tobacco Blend with Watermelon with Menthol), Starling Pearl (Tobacco Blend with Green Apple with Menthol) and Twilight Pearl (Tobacco Blend with Blueberry with Menthol).
“The responsible use of flavours is a critical factor in helping adult smokers switch to better alternatives,” explained John Rennie, Commercial Director. “With capsulated combustible cigarettes no longer available in the UK, capsulated heated tobacco products offer retailers a unique proposition for legal-aged nicotine users to seamlessly switch from traditional tobacco blends to unique flavour blends,” he said.
“The TEREA Pearls range strengthens the flavour portfolio of IQOS ILUMA with a real tobacco alternative that elevates the heated tobacco experience in a market where demand for capsulated products remains strong,”.
Retailers can benefit from profit-on-return (POR) offers on select TEREA Pearls, which are used exclusively with IQOS ILUMA.
IQOS ILUMA complements gantries because, when used with TEREA, it delivers real tobacco taste and satisfaction, while emitting 95per cent less harmful chemicals compared to cigarettes and enables savings of up to £3,000 a year.
Accessorize!
Tobacco accessories can make perfect stocking fillers for Christmas, from lighters and fancy matches to pipe cleaners and cutters, cases and pouches, and of course the colourful and varied world of cigarette papers.
Imperial Brands has just released an eye-catching cigarette paper design, created by a customer, that brings a unique appeal to a new limited-edition range of king-size slim papers from the Rizla brand.
The Super Thin Silver papers come in three attractive – one might even say festive – designs, which form a complete image when placed together: the perfect mini gift.
The final design – featuring an interpretation of Michelangelo’s sculpture of David, with each version having a differing vibrant and colourful background – was chosen from more than 580 entries submitted via Instagram for a global competition which reached an audience of more than two million people.
The new papers provide retailers with an additional sales opportunity – and further demonstrate how the iconic Rizla brand continues to deliver strong visual appeal backed by unrivalled product quality.
Yawer Rasool explained: “King size slim papers ( created and introduced to the market in the 1970s) seem to have lost none of their popularity with customers and that was one of the reasons we decided to add new limited-edition papers to the line-up – and ask our customers to come up with an eye-catching new design which would work with our established brand look.
“The Instagram competition was hugely popular and drew a vast range of entries, meaning our judges had a really tough time picking a winner to be used on the new packs.
“In the end they went for a novel design where each pack works individually but also in combination with the other two to form a larger image. The design truly reflects the unique image of the Rizla brand, delivering the iconic look and feel which continues to appeal to millions of smokers worldwide. We believe the trio of designs will definitely catch the eye of customers to pick up a pack – or even all three!”
Each bright and colourful pack contains 32 king-size papers and is available to buy at an MRRP of just £0.99 and represent the latest chapter in Rizla’s unique journey which, for more than two centuries, has seen the brand pioneer major developments in this category – from the world’s first hand-rolling machine to the launch of rolling papers with gum, and papers with cut corners.
Gavin Anderson, Sales & Marketing Director at Republic Technologies, says that choice remains key in the diverse tobacco accessories market, and never more so than when customers are thinking of treating themselves or others during t festive season.
Retailers who offer tobacco accessories to shoppers a broad range of products are benefiting most from the continued growth of the £376m market, which is currently growing at +10.2 per cent [Circana Total Marketplace 52 w/e 18/02/24] year on year.
“Shoppers in this category have a range of different usage occasions and purchasing habits, so choice is absolutely key in maximising engagement and sales in tobacco accessories,” says Anderson.
“Those retailers who offer a varied selection of product formats, from king size papers to eco-friendly filters are seeing the highest levels of repeat purchase which is a key driver for incremental sales.”
Backed by category-boosting NPD and sustained marketing support for all its leading brands, Republic Technologies currently accounts for approximately 40 per cent of total marketplace sales, with a diverse range of brands and products designed to meet the needs of every RYO shopper’s needs.
Papers remain the highest value subcategory in tobacco accessories, worth over £115 million and growing YOY. Republic Technologies’ eco-friendly OCB range continues to outperform other papers in both value and volume growth, maintaining its position as the UK’s fastest growing paper brand in the tracked market, at +40 per cent [Circana Total Marketplace Paper Sales 52 w/e 26/11/23].
Tobacco accessories can also be used as a signpost for related products and Republic Technologies’ space efficient Perspex units are driving both awareness and demand. The multi brand units feature interchangeable inserts for multiple bestselling brands.
“They enable retailers to create eye-catching off-gantry displays, and not only do they draw attention to new products, generating interest and impulse purchase, they also create more opportunities to upsell, as retailers can site them close to other tobacco related products,” says Anderson.
As shoppers continue to seek value in their everyday purchases, Anderson is also highlighting the benefit of stocking multipacks.
“Multipacks offer better value for both retailers and consumers at a time when rising numbers of cost-conscious shoppers want to get an even better return from their sales across the tobacco accessories category,” he adds.
Anderson stresses that NPD continues to underpin the growth of the tobacco accessories category and explains how Republic Technologies is accelerating demand for its strong performing OCB range with the introduction of OCB Authentic REAL Rice Papers.
“We know that OCB Rice Papers will appeal to the growing number of roll your own consumers who are now looking more closely at products with natural ingredients. OCB always delivers on quality and value, which has led to strong levels of loyalty with shoppers,” adds Anderson.
Organic and chlorine free, OCB Rice Papers are made from a blend of rice and organic hemp. The unbleached, ultra-thin papers deliver a premium rolling and slow-burning experience in a natural, brown paper.
Featuring 32 papers per pack, OCB Rice is available in both Slim and Slim & Tips.