Retail and data analytics experts, Talysis Ltd, have launched a transformational new solution in the grocery market, which can also be adapted for other industries and markets across the world. VOX is Talysis’s AI-powered natural language interface, which allows users to interrogate data, simply by asking for critical insights. The power of curiosity & questioning can now generate data-driven sales growth!
VOX – which stands for voice-operated expert – will enable retailers, wholesalers/retail groups, brands and sales organisations to radically change the way they operate, streamlining processes, improving communication and uncovering hidden growth opportunities. The interface can be used with a business’s own existing data, complemented by the worldwide web; or it can be enhanced further by integrating with any of Talysis’s existing solutions, such as PriceCube or Convenience Data.
The five elements of VOX available at launch can be used separately or in conjunction with each other, depending on the type of business and their requirements. VOX RETAIL empowers store-owners by providing multi-lingual, AI-driven insights and advice on key retail aspects such as product range, pricing, promotions and sales trends. In addition, retail groups can integrate this solution with Talysis’s Convenience Data (CD:UK/Ireland) to enhance performance across their business. VOX WHOLESALE is a comprehensive sales-driving solution that synergises multiple data streams, to deliver insights & opportunities, whilst providing a single point of contact for the whole services offering. This enables retailers to seamlessly interact with data and all other support services in their native tongue. VOX SALES empowers brands & sales organisations by providing voice-enabled insights into retail trading, visit history, marketing collateral and full CRM, enabling them to capitalise on untapped opportunities and optimise their sales strategies. VOX BUSINESS, powered by AI and NLP (Natural Language Processing) technologies, serves as a valuable resource for entire organisations by providing guidance & answers on all internal processes & procedures for all aspects of their work life. And VOX DISPLAY provides an immersive, multi-lingual, AI-driven experience, offering the expertise of seasoned sales consultants and advisors at a fraction of the cost, empowering brands to elevate their customer experience and drive growth. With the ability to transfer this expertise across any type of store environment, this aspect could work equally well within the automotive & technology sectors or grocery retail.
“This truly is a ground-breaking moment for the sector and beyond,” said Ed Roberts, Managing Director of Talysis. “VOX offers businesses the opportunity to make radical improvements in how they operate and will provide expert, data-driven, advice in response to simple questioning, in people’s natural language. From a single-site independent retailer through to the largest blue-chip companies, VOX literally has the answer to enable better engagement with customers and drive business growth.
“VOX is simple to use, like Siri, Alexa or any other voice-operated system and, due to its NLP capabilities, it listens and answers in over 46 different languages, making any interaction completely seamless and its application global. Imagine going into a showroom and talking to the car on display, or quizzing VOX on the POR of a product or its calories or ingredients and being able to deliver this to your customers in their homes, cars, depots or stores, or through your socials, POS and other marketing channels. That is now a reality with VOX!
“As the only company that already offers full end-to-end solutions for the entire wholesale and convenience retail channel, we’re predicting demand for this solution to be absolutely huge. It’s a seminal moment for our business and the sector as a whole.”
