September marks the 60th anniversary of World Food wholesaler Wanis
1964 was a year for the history books: Muhammad Ali became the Heavyweight Boxing Champion of the World, America was in the throes of “Beatlemania” … and Wanis opened its first shop in London’s old East End.
Mr and Mrs Wadhwani – or “Wani” as they affectionally became known – were the parents of Kapil and Sanjay, the current Directors. It was then that they took the first steps in the family business that, after six decades of long working hours, stress and sacrifice, has become one of Europe’s leading World Foods distributors, employing over 200 people and creating thousands of jobs and business opportunities worldwide.
Mr and Mrs Wadhwani in 1984
Proudly taking its name from founder Tulsidas Wadhwani (aka Mr Wani), Wanis began when he started to import small quantities of exotic foods from Africa and the Caribbean to sell to London’s newly-arrived migrant community in his retail store in Holloway.
It wasn’t long before the enterprise outgrew the original site, and Mr Wanis relocated to Commercial Street in the early 1970s, close to the site of the original Spitalfields Market, which at the time sold an unparalleled range of exotic fruits and vegetables, drawing in customers from across the UK. Mr Wani’s wife and his two sons then joined the firm, making it a real family business.
By the early 1980s, the business had grown further and acquired a storage warehouse which became the UK’s one-stop shop for specialist ethnic food before relocating again in the 1990s to even larger premises in East London. Wanis began delivering goods to its customers in the UK and in 1994, also identifying a huge opportunity to export British and global brands around the world – and the export side of the business was launched.
Today, Wanis is one of the largest specialist food and drink wholesalers in Europe with an annual turnover exceeding £140,000,000, servicing all UK trade sectors in addition to 35 overseas markets across Europe, West Africa, The Caribbean and the USA.
With sites in East London and Milton Keynes, Wanis commissioned a new £20million state-of-the-art distribution centre in Rainham in 2021 as part of their long-term growth plans. Constructed on a brownfield site in Essex, it was completed in April 2022, significantly increasing the capacity of the distribution and delivery function of the business. The Rainham site features dedicated facilities which position the company to further grow the export side of the business including unique stock locations, bulk container handling, picking and racking.
The business is now led by Mr Wadhwani’s two sons – Kapil (Business Development Director) and Sanjay (Managing Director) They are supported on the board by George Phillips (Commercial Director), Adam Reader (Finance Director) and Alam Ameer (Operations Director)
Wanis is Europe’s leading World Food and Drink Wholesalers. Foods of the world have been a star performer in grocery over the past decade with consistent double-digit year-on-year growth. With increasing diversity among our population, allied to Brits continuing to embrace an ever-wider range of cuisines, this doesn’t look to be slowing down anytime soon. With the widest range of World Food brands and products available in the UK, they have seen significant growth in volume based on the trend seen from some 10,000 products stocked by Wanis across all categories and cuisines. World Foods is such a broad category, from Caribbean hero-products like Jerk Seasoning to West African staples such as Fufu Flour and South Asian basmati rice, as well as drinks, snacks and so much more that it is impossible to cover the entire category!
Among their 200-strong team across all the Wanis sites, they number 28 nationalities and ethnicities with 25 languages spoken, making them a truly inclusive employer. The business serves many communities across the UK and further afield, and it is through having members of these communities in the Wanis family that they feel they are really able to connect with the range of people who are ultimately their customers.
Wanis believes community starts with their team and strongly believe in the ethos that the staff are all part of the “Wanis family”. They value everyone equally, and this is illustrated by the results of their annual employee satisfaction survey.
They know each other’s children and spouses and regularly celebrate together at various events, one of the most popular being the summer BBQ where staff are encouraged to bring their families to a day of games, fun, music and food.
They are proud to be a valued part of the local community, both as an employer and in their work with local stakeholders such as Counsellors, MPs and Mayors to support their initiatives.
Their new warehouse in Rainham has resulted in more sales space in their Leyton Cash and Carry, including a large range of frozen products.
Charity
To celebrate their 60th year Wanis is donating £60,000 of grants to charities and community groups. They are also hosting a party for their suppliers, customers, and partners to say thank you to those who have helped the company to grow over the years.
One of the charities Wanis supports in Waltham Forest embodies the firm’s philosophy in its cross-community, inter-faith approach to tackling poverty, cultural deprivation and isolation in the borough: PL84U provides hot meals, companionship, food and clothes to the elderly, homeless and those in need with both financial and ancillary support. They give the charity – recently praised for its “remarkable work” by Her Majesty the late Queen – a monthly budget that can be spent in the cash-and-carry warehouse on items to distribute from its food bank. Recently the company proactively increased the monthly budget as they are acutely aware of the cost-of-living crisis and the increased demand for PL84U’s services. Wanis also helps PL84U to promote itself via their marketing and public relations team to increase the charity’s profile and boost funding and donations.
In addition, Wanis supports several other food banks across London and the U.K, including Peckham Pantry, Brixton Soup Kitchen, Made in Hackney and the Birmingham Care Group.
Their portfolio of brands includes many traditional Asian, Caribbean and African food products, and whilst these are becoming increasingly popular with customers from all backgrounds, they recognise that many of their customers are of black and south Asian heritage. As such, Wanis wants to help serve and engage these communities. This is what led the team to work with the NHS at the height of the pandemic to encourage people of black and south Asian heritage to donate much-needed blood at a time when donations were worrying low. They also worked on a campaign to encourage conversations around the often-taboo subject of organ donation where there are sometimes cultural or religious barriers to this life-giving gift.
They put stickers on 100,000 bags of rice to encourage donations and also utilised their marketing and Public Relations expertise to recruit celebrities and influencers to create and post content across social media channels.
Last year when Pakistan was struck by devasting flooding, Wanis provided 150 water pumps to rural villages.
Mrs Wadhwani and Sanjay reflect on key milestones in the Wanis journey:
“My mum and my Dad, they were the guys who started this. Mum was always very strict and dad was very soft. They imported fresh fruit and vegetables and the location close to Spitalfields Market was ideal because we benefited from passing custom but because we weren’t officially part of the market we didn’t have to pay their levy, which gave Mum and Dad a price advantage.” – Sanjay
“Sometimes shipments were delayed so the produce would go off, or the wrong shipment came in at the wrong time. I realised that importing fresh produce from abroad was a very precarious business to be in, so I told my husband we needed to change and that’s when we started trading in tinned stuff. ” – Mrs Wadhwani
Mrs Wadhwani in 1984
“In the 1970’s there were lots of industrial action and strikes which resulted in power cuts. This was a disaster for my parents because our fresh stock would spoil when the fridges and freezers would go off. All their money was tied up in stock so they’d lose all their money. In those days they got money and put it into stock, got money and put it into more stock…that’s what you did. So, everything was destroyed and that happened to them three times!” – Sanjay
“By the 1980s we were selling products mainly from the Caribbean. I noticed that East London had more and more people from West Africa, so I asked my husband to start importing foods from that part of the world, business picked up and our customer base increased, it was really successful” – Mrs Wadhwani
“In 1991 Spitalfields Market moved to East London, so we had to move too, we found a large warehouse on Waterden Road, which is now the Olympic Park. It was owned by the Brook Bond Company; they accepted our low-ball offer with the proviso that we had to complete within 7 days. We didn’t have time to organise finance with the bank so we went to a loan shark with a crazy rate of interest. We borrowed the money from him, bought the building and sorted out the mortgage with the bank afterwards so that we didn’t lose the deal. The building was too big for us, we couldn’t afford the overheads like the rates and mortgage, so we did it in stages. We took one part of the building and rented out the back part. As we grew, we took back more and more of the space. That’s what we did, we kept knocking the walls down!” – Sanjay
Sanjay, Kapil & Dad's Merc
“My brother Kapil and I still enjoy coming to work every day, so we have no plans to retire to the golf course just yet. Having said that as we continue to grow its natural that we have brought in key individuals to be responsible for the running of the business and strategy. Kapil always says that our people are our USP.” – Sanjay
“We made a name for ourselves, people would say 'the stuff you can’t get anywhere else, you’ll get at Wanis'.”
The UK retail sector is bracing for a challenging but opportunity-filled 2025, according to Jacqui Baker, head of retail at RSM UK. While the industry grapples with rising costs and heightened crime, advancements in artificial intelligence and a revival of the high street offer potential pathways to growth, she said.
The latest Budget delivered a tough blow to the retail sector, exacerbating existing financial pressures. Retailers, who already shoulder a significant portion of business rates and rely heavily on a large workforce, face increased costs from rising employers’ National Insurance Contributions.
“Higher costs will also eat into available funds for future pay rises, benefits or pension contributions – hitting retailers’ cashflow in the short term and employees’ remuneration in the longer term,” Baker said.
“Retailers must get creative to manage their margins and attract footfall and spend, plus think outside the box to incentivise employees if they’re to hold onto talented staff.”
On the brighter side, falling inflation and lower interest rates could ease operational costs and restore consumer confidence, potentially driving retail spending upward.
High street resurgence
Consumers’ shopping habits are evolving, with a hybrid approach blending online and in-store purchases. According to RSM UK’s Consumer Outlook, 46 per cent of consumers prefer in-store shopping for weekly purchases, compared to 29 per cent for online, but the preference shifts to 47 per cent for online shopping for monthly buys and to 29 per cent for in-store. The most important in-store aspect for consumers was ease of finding products (59%), versus convenience (37%) for online.
“Tactile shopping experiences remain an integral part of the purchase journey for shoppers, so retailers need to prioritise convenience and the opportunity for discovery to bring consumers back to the high street,” Baker noted.
The government’s initiative to auction empty shops is expected to make brick-and-mortar stores more accessible to smaller, independent retailers, further boosting high street revival, she added.
A security guard stands in the doorway of a store in the Oxford Street retail area on December 13, 2024 in London, EnglandPhoto by Leon Neal/Getty Images
Meanwhile, retail crime, exacerbated by cost-of-living pressures, remains a significant concern, with shoplifting incidents reaching record highs. From organised social media-driven thefts to fraudulent delivery claims, the methods are becoming increasingly sophisticated.
“Crime has a knock-on effect on both margins and staff morale, so while the government is cracking down on retail crime, retailers also have a part to play by investing in data to prevent and detect theft,” Baker said.
“Data is extremely powerful in minimising losses and improving the overall operational efficiency of the business.”
AI as a game-changer
Artificial intelligence is emerging as a transformative force for the retail sector. From personalised product recommendations and inventory optimisation to immersive augmented reality experiences, AI is reshaping the shopping landscape.
“AI will undoubtedly become even more sophisticated over time, creating immersive and interactive experiences that bridge the gap between online and in-store. Emerging trends include hyper-personalisation throughout the entire shopping journey, autonomous stores and checkouts, and enhanced augmented reality experiences to “try” products before buying,” she said, adding that AI will be a “transformative investment” that determines the long-term viability of retail businesses.
The Amazon Fresh store in Ealing, LondonPhoto: Amazon
As financial pressures ease, sustainability is climbing up the consumer agenda. RSM’s Consumer Outlook found 46 per cent would pay more for products that are sustainably sourced, up from 28 per cent last year; while 44 per cent would pay more for products with environmentally friendly packaging, compared to 36 per cent last year.
“However, ESG concerns vary depending on age and income, holding greater importance among high earners and millennials. With financial pressures expected to continue easing next year, we anticipate a renewal of sustainability and environmentally conscious spending habits,” Baker noted.
“Retailers ought to tap into this by understanding the preferences of different demographics and most importantly, their target market.”
Southend-on-Sea City Council officials have secured food condemnation orders from Chelmsford Magistrates Court, resulting in the seizure and destruction of 1,100 unauthorised soft drinks.
The condemned drinks, including Mountain Dew, 7-UP, Mirinda, and G Fuel energy drinks, were found during routine inspections of food businesses across Southend by the council’s environmental health officers.
Council said these products contained either banned additives like Calcium Disodium EDTA or unauthorised novel ingredients such as Potassium Beta-hydroxybutyrate.
Calcium Disodium EDTA has been linked to potential reproductive and developmental effects and may contribute to colon cancer, according to some studies. Potassium Beta-hydroxybutyrate has not undergone safety assessments, making its inclusion in food products unlawful.
Independent analysis certified that the drinks failed to meet UK food safety standards. Magistrates ordered their destruction and ruled that the council's costs, expected to total close to £2,000, be recovered from the businesses involved.
“These products, clearly marketed towards children, contain banned or unauthorised ingredients. Southend-on-Sea City Council will always take action to protect the public, using enforcement powers to ensure unsafe products are removed from sale,” Cllr Kevin Robinson, cabinet member for regeneration, major projects, and regulatory services, said.
“As Christmas approaches, we hope this sends a strong message to businesses importing or selling such products: they risk significant costs and possible prosecution.”
The council urged residents to check labels when purchasing imported sweets and drinks, ensuring they include English-language details and a UK importer's address.
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A customer browses clothes inside Charity Super.Mkt at Brent Cross Shopping centre in north London on, December 17, 2024
Bursting with customers one afternoon the week before Christmas, a second-hand charity shop in London's Marylebone High Street looked even busier than the upscale retailers surrounding it.
One man grabbed two puzzle sets and a giant plush toy as a present for friends, another picked out a notebook for his wife.
“Since the end of September, we've seen a huge uplift in people coming to our shops and shopping pre-loved,” said Ollie Mead, who oversees the shop displays - currently glittering with Christmas decorations - for Oxfam charity stores around London.
At the chain of second-hand stores run by the British charity, shoppers can find used, or "pre-loved", toys, books, bric-a-brac and clothes for a fraction of the price of new items.
Popular for personal shopping, charity stores and online second-hand retailers are seeing an unlikely surge in interest for Christmas gifts, a time of year often criticised for promoting consumerism and generating waste.
A report last month by second-hand retail platform Vinted and consultants RetailEconomics found UK customers were set to spend £2 billion on second-hand Christmas gifts this year, around 10 per cent of the £20 billion Christmas gift market.
A woman browses some of the Christmas gift ideas in a store on December 13, 2024 in London, England. Photo by Leon Neal/Getty Images
In an Oxfam survey last year, 33 per cent were going to buy second-hand gifts for Christmas, up from 25 percent in 2021.
“This shift is evident on Vinted,” Adam Jay, Vinted's marketplace CEO, told AFP.
“We've observed an increase in UK members searching for 'gift' between October and December compared to the same period last year.”
According to Mead, who has gifted second-hand items for the last three Christmas seasons, sustainability concerns and cost-of-living pressures are “huge factors”.
Skimming the racks at the central London store, doctor Ed Burdett found a keychain and notebook for his wife.
“We're saving up at the moment, and she likes to give things another life. So it'll be the perfect thing for her,” Burdett, 50, told AFP.
“It's nice to spend less, and to know that it goes to a good place rather than to a high street shop.”
'Quirky, weird
Wayne Hemingway, designer and co-founder of Charity Super.Mkt, a brand which aims to put charity shops in empty shopping centres and high street spaces, has himself given second-hand Christmas gifts for “many, many years”.
“When I first started doing it, it was classed as quirky and weird,” he said, adding it was now going more “mainstream”.
Similarly, when he first started selling second-hand clothes over 40 years ago, “at Christmas your sales always nosedive(d) because everybody wanted new”.
Now, however, “we are seeing an increase at Christmas sales just like a new shop would”, Hemingway told AFP.
“Last weekend sales were crazy, the shop was mobbed,” he said, adding all his stores had seen a 20-percent higher than expected rise in sales in the weeks before Christmas.
“Things are changing for the better... It's gone from second-hand not being what you do at Christmas, to part of what you do.”
Young people are driving the trend by making more conscious fashion choices, and with a commitment to a “circular economy” and to “the idea of giving back (in) a society that is being more generous and fair,” he said.
At the store till, 56-year-old Jennifer Odibo was unconvinced.
Buying herself a striking orange jacket, she said she “loves vintage”.
But for most people, she confessed she would not get a used gift. “Christmas is special, it needs to be something they would cherish, something new,” said Odibo.
“For Christmas, I'll go and buy something nice, either at Selfridges or Fenwick,” she added, listing two iconic British department stores.
Hemingway conceded some shoppers “feel that people expect something new” at Christmas.
“We're on a journey. The world is on a journey, but it's got a long way to go,” he added.
According to Tetyana Solovey, a sociology researcher at the University of Manchester, “for some people, it could be a bit weird to celebrate it (Christmas) with reusing.”
“But it could be a shift in consciousness if we might be able to celebrate the new year by giving a second life to something,” Solovey told AFP.
“That could be a very sustainable approach to Christmas, which I think is quite wonderful.”
Lancashire Mind’s 11th Mental Elf fun run was its biggest and best yet – a sell-out event with more than 400 people running and walking in aid of the mental charity, plus dozens more volunteering to make the day a huge success.
The winter sun shone on Worden Park in Leyland as families gathered for either a 5K course, a 2K run, or a Challenge Yours’Elf distance which saw many people running 10K with the usual running gear replaced with jazzy elf leggings, tinsel and Christmas hats.
And now the pennies have been counted, Lancashire Mind has announced that the event raised a fantastic £17,000.
This amount of money allows Lancashire Mind to deliver, for example, its 10-week Bounce Forward resilience programme in eight schools, reaching more than 240 children with skills and strategies that they can carry with them throughout their lives, making them more likely to ‘bounce forward’ through tough times.
The event was headline sponsored by SPAR for a third year through its association with James Hall & Co. Ltd, SPAR UK’s primary retailer, wholesaler, and distributor for the North of England.
“On behalf of the entire team at Lancashire Mind, we want to extend a heartfelt thank you to the 400+ incredible participants who joined us for Mental Elf 2024!” said Organiser Nicola Tomkins, Community and Events Fundraiser at Lancashire Mind.
“Your support, energy and commitment to raising awareness for mental health makes all the difference. Together, we've taken another important step towards breaking the stigma around mental health and promoting wellbeing for all in our community. We couldn't have done it without you!”
Worden Hall became the hub of the event where people could enjoy music from the Worldwise Samba Drummers and BBC stars Jasmine and Gabriella T, plus lots of family friendly activities and a chance to meet Father Christmas. Pets also got in on the act in the best dressed dog competition.
Lancashire Mind CEO David Dunwell said: “It was heart-warming day, full of community spirit and festive cheer, but with a serious aim to raise funds for mental health.
“We are so grateful to everyone who bought a ticket and fundraised or donated to help us smash our target. The money raised goes directly to supporting Lancashire Mind’s life-changing mental health services. These funds help provide wellbeing coaching, support groups, and educational programmes to individuals and families in need of mental health support in our community.”
The concept of Mental Elf was created by Lancashire Mind and news of the event has spread right across the country in recent years, with around 40 other local Mind charities hosting a similar event in 2024.
Lancashire schools were also encouraged to host their own Mental Elf-themed event this year, whether that was a run, bake sale or dress up day, and raised more than £1,000 in total.
Philippa Harrington, Marketing Manager at James Hall & Co. Ltd, said: “There was a lovely festive feel in the air at Mental Elf and we were delighted to see even more individuals, families, and canine companions taking part in its new home of Worden Park.
“We are also very pleased to see the uptake that Mental Elf has had in schools, and congratulations go to the Lancashire Mind team for taking it to new participants and for raising a fantastic amount of money for an important cause.”
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A woman walks past a window display promoting an ongoing sale, on December 13, 2024 in London, England.
UK retail sales rose less than expected in the runup to Christmas, according to official data Friday that deals a fresh blow to government hopes of growing the economy.
Separate figures revealed a temporary reprieve for prime minister Keir Starmer, however, as public borrowing fell sharply in November.
The updates follow news this week of higher inflation in Britain - an outcome that caused the Bank of England on Thursday to leave interest rates unchanged.
Retail sales by volume grew 0.2 per cent in November after a drop of 0.7 per cent in October, the Office for National Statistics said Friday.
That was less than analysts' consensus for a 0.5-percent gain.
"It is critical delayed spending materialises this Christmas to mitigate the poor start to retail's all-important festive season," noted Nicholas Found, senior consultant at Retail Economics.
"However, cautiousness lingers, slowing momentum in the economy. Households continue to adjust to higher prices (and) elevated interest rates."
He added that consumers were focused on buying "carefully timed promotions and essentials, while deferring bigger purchases".
The ONS reported that supermarkets benefited from higher food sales.
"Clothing stores sales dipped sharply once again, as retailers reported tough trading conditions," said Hannah Finselbach, senior statistician at the ONS.
Retail sales rose 0.2% in November 2024, following a fall of 0.7% in October 2024.
Growth in supermarkets and other non-food stores was partly offset by a fall in clothing retailers.
The Labour government's net borrowing meanwhile dropped to £11.2 billion last month, the lowest November figure in three years on higher tax receipts and lower debt-interest, the ONS added.
The figure had been £18.2 billion in October.
"Borrowing remains subject to upside risks... due to sticky interest rates, driven by markets repricing for fewer cuts in 2025," forecast Elliott Jordan-Doak, senior UK economist at Pantheon Macroeconomics.
Jacqui Baker, head of retail at RSM UK and chair of ICAEW’s Retail Group, commented that the later than usual Black Friday weekend meant November’s retail sales figures saw only a slight uptick as cost-conscious consumers held off to bag a bargain.
“Despite many retailers launching Black Friday offers early, November trade got off to a slow start which dragged on for most of the month. This was driven by clothing which fell to its lowest level since January 2022. The only saving grace was half-term and Halloween spending helped to slightly offset disappointing sales throughout November,” Baker said.
“As consumer confidence continues to build and shoppers return to the high street, this should translate into more retail spending next year. However, there are big challenges coming down the track for the sector, so retailers will be banking on a consumer-led recovery to come to fruition so they can combat a surge in costs.”
Thomas Pugh, economist at RSM UK, added: “The tick up in retail sales volumes in November suggests that the stagnation which has gripped the UK economy since the summer continued into the final months of the year.
“While the recent strong pay growth numbers may make the Bank of England uncomfortable, it means that real incomes are growing at just under 3 per cent, which suggests consumer spending should gradually rise next year. However, consumers remain extremely cautious. The very sharp drop in clothing sales in particular could suggest that consumers are cutting back on non-essential purchases.
“We still expect a rise in consumer spending next year, due to strong wage growth and a gradual decline in the saving rate, to help drive an acceleration in GDP growth. But the risks are clearly building that cautious consumers choose to save rather than spend increases in income, raising the risk of weaker growth continuing through the first half of next year.”