May 29 is National Biscuit day, which perhaps more than any other occasion typifies the British spirit and character
Biscuits are of vital importance to this nation, in a way that its history is important: part of a multi-stranded, shared identity. Some say modern biscuits began at sea, as unperishable rations on board vessels of the sail-age Royal Navy, although it is clear that biscuits and cookies existed far earlier and in most cultures. Almost everywhere there was a biscuit, or sweet biscuit-like comestible midway between dry crackers or bread and celebratory cakes.
Queen Victoria would have a nice plate of biscuits with her afternoon tea, and so would the navvies digging the canals. Biscuits remain the great social solvent, with policemen dunking and duchesses nibbling. It is not so surprising that when President Trump visited the UK and went to Buckingham Palace, a demonstrator outside the gates held up a placard with a message imploring the Queen not to give him the best biscuits.
May 29 is National Biscuit Day – national being the equally important term, because the whole country will celebrate – some silently, perhaps even secretly, in the comfort of their own armchair, behind the net curtains, with a Nice or a Rich Tea, a Garibaldi or a digestive, a Bourbon or a malted milk, a ginger nut, Jammy Dodger or a custard cream. The Biscuit universe, just like the other one, is constantly expanding.
What is a biscuit?
Those (few) listed above are, without much controversy, biscuits. The definition, however, has stretched and widened in recent years, enlarging the category as tastes change and develop. What is a Wagon Wheel, a Maryland, a fig Newton (Egyptian in origin), macaroon or Jaffa Cake – with the word cake in its very name, even though it is consumed just like a biscuit? In truth, as court proceedings recently demonstrated, only the Inland Revenue knows for sure.
And what about Coyotas (Mexico), Dalgonas (Korea – as featured in Squid Game), or Italian Cantuccini and Canestrelli? Rarity on these shores is no disqualification. Now, even cereal bars are attempting to muscle their way into the category. What should be the definition – can you dunk it or would it disintegrate (although digestives can go that route if your attention is distracted...)? Could you possibly eat three – although that might mean even Weetabix could be included?
iStock
Perhaps the only place to hold the line is at out-and-out cake – pure sponge that would never survive immersion in a hot cup of Yorkshire's best.
The good and expert folk at biscuitpeople.com define a biscuit as “small, flat, thin pieces of pastry that are baked to a low moisture content. The difference between the terms cookie and biscuit is that a cookie is a sweet, small, chunky biscuit type, baked to a low moisture content and with a long shelf life.”
Cookies, they say, most commonly baked until crisp or just long enough that they remain soft, but some types of biscuit are not baked at all.
It is very confusing, in a tasty, endlessly testable sort of way; and as retailers, this academic interest must surely come second to stacking and selling – so what should c-store owners stock and how should they merchandise them - and publicise their attractions, as National Biscuit Day approaches?
Asian Trader talked to Colin Taylor, who is Trade Marketing Director at Fox’s Burton’s Companies, one of the UKs very largest biscuits producers, and home of such brands as Maryland, Jammie Dodgers and Rocky. See the box-outs for his top tips to take the cookie crown in your store.
He explained that in 2023, 98.2 per cent of UK households purchased Sweet Biscuits (the key industry term), equating to £2.9 billion pounds' worth of retail sales. "This presents retailers with a big opportunity, especially around calendar moments like National Biscuit Day, to capitalise on the category’s success with FBC UK – the second-biggest branded biscuit baker in Britain with a range that shoppers already know and love," says Taylor.
"Biscuits remain one of the few categories where shoppers are willing to spend money on treats, especially during tougher economic times. Shoppers often turn to the brands they know and love, especially when money is tighter. Brands such as Fox’s, Maryland and Jammie Dodgers are therefore at the forefront of consumers’ minds as trusted, well-known brands that deliver on taste and quality.
"In the last year, we have launched a variety of new products that aim to address a wide variety of shopper needs and also illustrate the strength and breadth of our brands"
FBC's greatest hits include Maryland, Jammie Dodgers , Fox’s cookies Rocky and Crunch Creams.
"We debuted a brand-new look Maryland, to help retailers unlock and grow their Sweet Biscuit sales," says Taylor. "The re-stage has since resulted in an increase in both value and volume sales, with value sales +19 per cent and volume sales +10 per cent. The most recent flavour launch, Choc & Caramel, has driven an additional two per cent of sales into the brand," and the Minis have been a particular success (£9.1m in sales, up 12 per cent).
Meanwhile, Jammie Dodgers remains the largest sub-brand within the Kids sub-segment, worth over £30m, and a new 140g Apple and Blackcurrant variant that launched in May 2023 is already worth £588k in sales with an additional 277,000 incremental shoppers now purchasing the brand.
At the premium end, Taylor notes, "we noticed more shoppers buying into Sweet Biscuits and as a result, this segment continues to grow. In fact, within Premium Treats, “Big Cookies” are up 23 per cent to £74m, driven by Fox’s Cookies which are up 67 per cent to £31m.
It is certainly interesting that as the cost-of-living crisis has endured, many private label or "generic" biscuits have increased sales at the expense of certain well-known brands, while at the same time, shopper budgets have split the other way as well, sending spending into the premium range for those brands that really innovate and offer something extra. Demand for premium is there if it is done right – packaged and then merchandised.
“Special Treats” are the other key sector in Premium Treats worth £186m and up 20 per cent year on year, driven by indulgent offerings like Fox’s Chocolatey which have increased by 27 per cent, Taylor explains:
"The 'Special Treats' segment includes fully coated chocolate biscuits like Fox’s Fabulous Chocolatey Rounds and indulgent recipes like our chocolate-dipped Fox’s Fabulous Viennese Finger. Our 'Big Cookies' segments also includes Fox’s Fabulous Cookies, Maryland Big & Chunky and Galaxy Cookies.
Elsewhere it is obvious that innovation is driving sales, as consumers want demand their taste-buds are indulged by this ever-evolving (as well as resolutely traditional) category.
For example, next month pladis is building on the long-established success of its McVitie’s Penguin brand as it launches a new range of portion-controlled biscuit snack packs: Penguin & Friends.
A selection of mini, crunchy Antarctic-themed biscuits including penguin, igloo and fish shapes will be launching in two Cocoa and Cocoa & Orange flavours (orange being still mega-popular), and coming in at just 90 kcals per individual pack, to inject further growth into the popular Family Treats segment, now worth £547M (+19 per cent). Incidentally, Special Treats is growing by 16 per cent YOY.
“Our McVitie’s Penguin brand is best known for bringing humour and playful Penguin fun to afternoon snacking, and our products have always been seen to bring a touch of chocolatey indulgence,” says McVitie’s Marketing Director Adam Woolf.
Over at Mars Chocolate Drinks & Treats (MCD&T), TWIX Secret Centre Biscuits arrived last month, signalling further evolution in the category with the biscuit-isation of the already quite nicely biscuity choc-toffee bar) Twix brand.
Combining biscuit, chocolate and caramel, the new treats bring all the DNA of Twix to a delicious new format within the Special Treats Biscuit category.
“Our Secret Centre Biscuits range which includes Mars and Bounty variants have added more than £680k to the category,” said Michelle Frost, general manager at MCD&T.
“We expect the new Twix Secret Centre Biscuits to accelerate this growth even further, bringing Twix fans to the biscuit aisle,” says Frost, noting that each 132g pack contains eight biscuits.
In short, sums up FBC's Taylor, "Convenience stores are integral to the Sweet Biscuits category and are responsible for £1 in every £4 spent on Sweet Biscuits in British grocery. They are also growing faster than other channels at +22.8 per cent year-on-year and efficient merchandising can help retailers unlock more sales from the category."
With that in mind, make National Biscuit Day a special one in your store.
Greater Manchester-based wine and spirits firm Kingsland Drinks Group has announced the appointment of Sarah Baldwin as Managing Director.
Baldwin will lead the employee-owned, full-service drinks company from April, leaving Purity Soft Drinks, where she sat as chief executive for over six years.
With a strong background in FMCG covering retail, consumer brands and own label, she has extensive and proven commercial experience earned in senior leadership roles at Gü Puds as managing director, Arla Foods as VP marketing (UK) and Asda as category director. Baldwin is also a long-standing board member and executive council member of the British Soft Drinks Association.
Baldwin’s appointment follows the departure of Ed Baker, who led the business until November 2024.
Andy Sagar, Kingsland Drinks Group chairman, said: “Sarah’s extensive experience in drinks and the wider FMCG industry will play a considerable role in the coming years as we continue to build our position as a competitive full-service drinks company.
“We cater for every part of the drinks industry, from UK high street retailers and the national on trade, to global brands requiring a production and packing partner and challenger brands wishing to scale. We are confident that Sarah’s expertise and vision will continue to drive our company forward and help us deliver our long-term company vision - to build a better drinks industry and society. We welcome Sarah to the Kingsland family.”
Baldwin commented: “I’m joining a talented and well-developed team in a unique business at an exciting time. I very much embrace the opportunity to embark on this new chapter at Kingsland Drinks Group and be part of how the firm grows in the long term.”
In recent years Kingsland has upweighted its focus on spirits and no and low alcohol creation and increased its capacity to pack wines and spirits in new and emerging formats including new carbonation, bottling, Bag in Box and canning lines.
The company also reinstated its onsite winery and expanded its NPD capabilities with a new laboratory in recent years. In 2021, the company transitioned into an employee-owned model, enabling its members to have a say in how the company is run.
Essex has seen a staggering rise of over 14,000 per cent in illegal vape seizures in the past 12 months, a new report has revealed.
The shocking figures place the county just behind the London Borough of Hillingdon for total seizures - which leading industry expert, Ben Johnson, Founder of Riot Labs, attributes to its proximity to Heathrow airport.
The Illegal Vape report, released by vape retailer Vape Club following a Freedom of Information request, revealed the ten counties with the highest seizures in the past 12 months and the percentage change versus 2023.
Two illegal vapes were seized every minute in 2024, with almost £9 million worth of illegal products removed from UK streets. The number of illegal vapes seized year-on-year since 2020 saw a dramatic 100-fold increase.
Ben Johnson, who’s company has launched Riot Activist to defend the vape sector and protect smokers trying to quit, claims the government have a golden opportunity to reduce illegal vapes through the introduction of a licensing scheme.
“The bottom line is, the illegal vape black market is booming due to a lack of enforcement and the government’s ongoing attempts to use prohibition, which is only fueling the problem. Prohibition does not work,” Johnson commented.
“A well-executed licensing scheme for vapes which would be self-funded, and therefore enforced, is the best option to crack down on illegal vapes and manage the youth vape problem. Vapes have a vital role to play in the government’s smoke free ambitions, helping millions of adult smokers quit. Their current approach is absolute self-sabotage, and as these staggering figures show - they urgently need to wake up.”
In England, London contributed to nearly half of all illegal vape seizures (47%), while Newport, in Wales, saw significant increases contributing to 70 per cent of Wales’ total seizures.
In Scotland, Renfrewshire Council - the home of Glasgow airport - reported the highest number of seizures (3,814).
Dan Marchant, chief executive of Vape Club, added: “Innocent Brits who are using vapes as a legitimate tool to quit are being exploited by the black market, and more has to be done to protect them. Dangerously high nicotine levels and contaminated products are reaching consumers due to this illicit activity, and the government must reconsider its current position - and properly study the proposed retail and distributor licensing framework which is the most effective approach to solving the youth vape problem, without impacting smokers who use vaping to quit smoking.”
How to tell if you have an illegal vape:
Illegal vapes are dangerous, unregulated devices with unknown ingredients or much higher nicotine levels which can pose serious risks to health. The telltale signs to look out for include:
Vapes with a tank size larger than 2ml
Vapes with a nicotine strength greater than 20mg/ml
Vapes without the correct health or nicotine warnings
Poor quality packaging with low-resolution photos or labels
Vapes without a UK address or labelling in a foreign language
Untested vapes that haven't been properly safety checked, including vapes without full ingredient list displayed on packaging
Britain will investigate the long-term effects of vaping on children as young as eight in a decade-long study of their health and behaviour, the government said on Wednesday.
The government has been cracking down on the rapid rise of vaping among children, with estimates showing a quarter of 11- to 15-year-olds have tried it out.
A ban on disposable vapes is due to come into force in June, and the Tobacco and Vapes Bill, currently passing through parliament, will limit flavours and packaging on vapes designed to attract children.
"The long-term health impacts of youth vaping are not fully known, and this comprehensive approach will provide the most detailed picture yet," the health department said.
The £62 millionstudy will track 100,000 people aged 8-18 years through the 10-year period, collecting data on behaviour and biology as well as health records, the statement said.
The World Health Organisation has urged governments to treat e-cigarettes similarly to tobacco, warning of their health impact and potential to drive nicotine addiction among non-smokers, especially children and young people.
"It is already known that vaping can cause inflammation in the airways, and people with asthma have told us that vapes can trigger their condition," said Sarah Sleet, CEO of British lung charity Asthma + Lung UK.
"Vaping could put developing lungs at risk, while exposure to nicotine - also contained in vapes - can damage developing brains."
In Britain, unlike traditional cigarettes which are heavily taxed and face strict advertising limitations, vapes are not subject to 'sin tax' and carry colourful designs and fruity flavours that make them stand out on shop shelves.
The government, which plans to introduce a flat rate duty on vaping liquid from next October, said the study would provide researchers and policymakers with the evidence needed to protect the next generation from potential health risks.
It also launched a nationwide vaping campaign, due to roll out primarily on social media to "speak directly" to younger audience using influencers.
Commenting, Marina Murphy, senior director, scientific affairs at vape firm Haypp, said the study will help to build a strong scientific evidence base for UK policymakers.
“Without a strong evidence base, there may be a temptation to default to measures such as flavour bans that don’t directly address issues around youth access but may instead discourage adult smokers from switching. In other jurisdictions, flavours bans have led to increased smoking,” Murphy said.
“The first ever public health campaign to discourage youth vaping is a welcome step, but we must remember that vapes are already an adult only product. We also need clear information about vapes from government to adult smokers. Half the adults in the UK already believe vapes to be as harmful or more harmful than cigarettes, and this type of misinformation needs to be countered to encourage adult smokers to switch to less harmful vapes.”
United Wholesale, JW Filshill and CJ Lang & Sons emerged as the stars of Scotland wholesale world in the recently held annual Scottish Wholesale Achievers Awards.
Achievers, now in its 22nd year and organised by the Scottish Wholesale Association, recognises excellence across all sectors of the wholesale industry and the achievements that have made a difference to individuals, communities and businesses over the last year.
Over 500 guests attended the Achievers gala dinner and awards presentation, hosted by sports broadcaster Eilidh Barbour, at the O2 Academy Edinburgh, on Thursday (20). Scotland’s Cabinet Secretary for Rural Affairs, Land Reform and Islands, Mairi Gougeon MSP, was in attendance and presented two awards.
The Supplier Sales Executive of the Year award was won by Craig Barr, regional business development manager at AG Barr, who the judges described as “absolutely dedicated to his company and his customers”.
Multiple winners on the night included United Wholesale (Scotland) – picking up Best Delivered Operation – Retail, Best Cash & Carry for its depot in Queenslie, Glasgow, Best Licensed Wholesaler – Off-Trade, and Best Marketing Initiative.
In the Best Cash & Carry category, the judges praised United’s “first-class customer service and shopping experience, with particularly impressive NPD activation and digital activity”.
They added: “It offers retailers advice, collaborates closely with suppliers, and has a dedicated and well-supported team.”
In Best Delivered Operation – Retail, while United claimed the title, the worthy runner-up, CJ Lang & Son, went on to win Best Symbol Group, with the judges pointing to the Dundee-based Spar business’s “excellent execution in-store, and its onboarding strategy and initiatives involving local communities” which made it stand out from its competitors.
Meanwhile, United’s “Spin To Win” concept entered for Best Marketing Initiative was described by the judges as a “game-changer and a fantastic way to generate excitement for a brand, drive footfall into depots, and gain distribution”, ensuring another accolade for the wholesaler’s award cabinet.
For west of Scotland wholesaler JW Filshill, it was “meeting its vast number of sustainability and environmental goals” that saw it take home the important Sustainable Wholesaler of the Year category – with the judges stating that the business has worked on several initiatives that have been “for the wider benefit of other wholesalers, suppliers and retailers”, with staff empowered by senior management to take the lead in driving sustainability initiatives.
In the two drinks categories, United Wholesale (Scotland) won Best Licensed Wholesaler with the judges pointing to its “incredible supplier and customer relationships” and pushing NPD in a tough market, helping suppliers and customers understand Scottish legislation and investing in its retailers – and having a “forward-thinking attitude in the digital space”.
Suppliers were recognised for their support of the wholesale sector with awards in categories including Best Overall Service and Best Foodservice Supplier – both won by soft drinks giant AG Barr.
Both of these awards involves wholesaler members of the SWA voting each month over a four-month period for the shortlisted suppliers.
AG Barr also shone in the Project Wholesale category for “The Great Transition”, its project to move all the sales from Barr Direct into the wholesale industry. And in a fun segment during Achievers, attendees watched five TV ads shortlisted by wholesalers across Scotland with the Best Advertising Campaign going to the supplier’s IRN-BRU – ‘Mannschaft’.
The event also recognised wholesale members Dunns Food and Drinks and JW Filshill, both of which are celebrating their 150th anniversaries in 2025.
SWA chief executive Colin Smith said, “Tonight is all about recognising and celebrating the exceptional achievements of not only businesses but also individuals in the Scottish wholesale channel, the gateway to Scotland’s food and drink industry.
“The people who work in wholesale are the glue that binds our food and drink industry together – be it those who work in partnership with our producers and suppliers, or those who help support, develop and deliver into the local retailer, hotel, school or hospital.
“Once upon a time, the wholesale industry largely flew under the radar of those in the corridors of power, but today, Scotland’s wholesale industry is far more widely recognised by MSPs and MPs alike for the vital role it plays in the food and drink supply chain.
“Every wholesaler, every supplier – be they local or national, large or small – are an essential cog in Scotland’s complex food and drink supply chain. That’s why is it more important than ever that we celebrate their success and recognise everything they do to ensure that food and drink reaches our plates and tables.”
While a community group recently criticised self-service checkouts, saying automation lacks the "feel good factor", retailers maintain that rise in the trend is a response to changing consumer behaviour and the need of the hour.
Taking aim at self-checkouts in stores, Bridgwater Senior Citizens' Forum recently stated that such automation is replacing workers and damaging customer service.
"More and more supermarkets are replacing staff with machines, and we must help to reverse the trend," BBC quoted Forum chairman Ken Jones as saying.
"The knowledge and advice of retail staff is invaluable, but we also value human interaction above machines and artificial intelligence.
"Just saying hello to someone makes you come back, especially in dark days of winter. The feelgood factor, you can't put a price on it can you?"
Self-checkouts are present in 96 per cent of grocery stores worldwide.
In the UK's convenience channel, about 17 per cent of convenience stores now have a self-service till, states "Local Shop Report" by the Association of Convenience Stores, signifying a significant portion of the country's convenience stores offer self-checkout options.
Convenience stores often see self-checkout tills as an asset as they save time and queues at the counter in case of staff shortage.
Budgens Berrymoor has a self- checkout till. Retailer Biren Patel considers having the system as an asset and also as a backup in case of lesser staff.
Patel told Asian Trader in a recent conversation, "In future, in case, if I have to reduce the staff, I can have just one staff at the till and the other one customers can use themselves and save time by standing in the queue."
Retailers also argue self-service tills reflect changing consumer habits and offer speed and convenience.
Kris Hamer, director of insight at the British Retail Consortium, said, "The expansion of self-service checkouts is a response to changing consumer behaviours, which show many people prioritising speed and convenience.
"Many retailers provide manned and unmanned checkouts as they work to deliver great service at low cost for their customers".
Apart from convenience, upcoming rise in wages is also expected to further push the use to self-checkout tills in the stores.
However, there is a con for retailers here as multiple studies show that shoppers tend to cheat at self-checkout tills while some use such tills to steal from stores.
According to the poll of 1,099 adults by Ipsos, one in eight adults (13 per cent) said they had selected a cheaper item on a self-service till than the one they were buying. If applied to the entire UK adult population, it would mean six million people have taken advantage of self-checkouts to steal from shops.
Earlier this month, another new research revealed that almost 40 per cent of UK shoppers have failed to scan at least one item when using self-checkouts.