Trebor’s new "Own It" campaign is now live in key locations near convenience stores, encouraging shoppers up and down the country to "unleash their minty confidence" as part of their "Own It" platform.
The number-one mint brand is also giving consumers the chance to win £10k cash* and a host of other confidence-boosting prizes from personal stylists to business coaches. Thirty-six million shoppers are set to see the Own It campaign while out and about, driving visibility and prompting purchase in this highly impulsive category.
Look out for the creative placements near you!
*Summary Terms and Conditions: UK & ROI, 18+ only. 10:00 28/02/2022 – 16:59 30/09/2022. Internet access required. Purchase a promotional pack of Trebor extra strong or soft mint (GB only), visit www.trebor.co.uk and select your region. ROI & NI residents purchase not required. Enter your name and contact details including Eircode / postcode (for ROI & NI) or your barcode & batch code (for GB) to find out instantly if you’ve won a prize and to be entered into the Grand Prize draw. Grand Prize: 1 x £10,000/€. Instant Win Prizes: 201 choice of vouchers from spa days, gym/wellbeing memberships, hair stylists and many more up to the value of £50/€ (subject to individual terms and conditions). Grand prize draw to take place on 07/10/2022. Wrap Up Draw: Entrants between 17:00 01/10/22 – 16:59 31/12/22 will be placed in a final draw for a chance to win £250/€. Retain receipt to claim. Max 1 entry per person per day. Max 1 Prize per household. Visit website for full T&Cs. Promoter: Mondelez Europe Services GmbH – UK Branch with registered office at Cadbury House, Sanderson Road, Uxbridge, UB8 1DH.
As the busy shopping period begins with Black Friday and Christmas around the corner, the British Retail Consortium (BRC) and its retail members are calling on the public to stand together against violence and abuse towards retail workers this Christmas.
From those working in stores, to those delivering goods and those working in customer service centres, everyone deserves a safe Christmas. Christmas is an incredibly complex and challenging time of year for the retail industry, with stores and delivery services working overtime to deliver for customers. Colleagues are extra busy keeping shelves stocked and ensuring products are delivered on time, yet those working in retail are often subject to more violence and abuse during this period.
The plea comes as incidents of violence and abuse become particularly acute of late, with the most recent crime survey from the BRC showing incidents soar to 1,300 every single day. These incidents, which can include everything from threats with weapons and physical assaults to racial slurs, can take a severe toll on the physical and mental health of victims, who must return to work day after day wondering whether they will be targeted.
With up to a third of all retail sales being made online in the run up to Christmas, delivery drivers will be busier than ever. Violence and abuse is not restricted to those working in stores, delivery drivers have been subjected to abuse, physical violence, and threats with weapons. As a result, many are being equipped with protective measures, such as personal safety devices to alert the police of their whereabouts, and DNA spit testing kits.
Retailers are calling on the Government to ensure the standalone offence for assaulting, threatening, or abusing a retail worker is introduced as quickly as possible and applies to all working in the industry. This would send a clear message that such behaviour will not be tolerated, making retail workers safer when doing their job.
Helen Dickinson, Chief Executive of the British Retail Consortium, said,“As the clock runs down to Christmas, retail colleagues will be working extra hard to look after customers, helping them find what they need, keeping shelves stocked, and delivering gifts to people’s homes. While Christmas is an exceptionally busy time, any mistreatment of our colleagues will not be tolerated and we ask the public to stand with us in the fight against retail crime. Confrontations, be it verbal abuse or physical assault, can take a huge toll on victims, their families and their colleagues. Christmas is a time for everyone to enjoy.
What our colleagues face on a daily basis is completely unacceptable. It is vital that the Government sends a clear message and ensures the new standalone offence applies to all consumer-facing roles in retail. Together we can deliver a safer Christmas for everyone, and end the scourge of violence against retail workers.”
Paddy Lillis, General Secretary of Usdaw, added that retail staff working in stores and delivering to customers deserve far more respect than they receive.
"It is shocking that over two-thirds are suffering abuse from customers, with far too many experiencing threats and violence. Seven in ten of these incidents were triggered by theft from shops, which is clearly the result of a significant increase in police recorded shoplifting. “Usdaw activists are campaigning in their workplaces and communities calling on the shopping public to ‘respect shop workers’ and ‘keep your cool’, particularly in the runup to Christmas when the number of incidents increases as shops get busy and customers become frustrated. This is a hugely important issue for our members, and they are saying loud and clear that enough is enough.”
Chris Brook-Carter, Chief Executive of Retail Trust, said, “We see a rise in the number of people calling the Retail Trust’s helpline every Christmas as stores get busier and shoppers take out their frustrations on staff. Shop workers tell us they have products thrown at them and smashed up in front of them while those delivering orders get doors slammed in their faces and objects hurled in their direction.
"This completely unacceptable behaviour will leave many with no option but to consider leaving their jobs in the new year due to the understandable toll it takes on their physical and mental health. “The Retail Trust has been running free training in November to give hundreds of retail workers new skills to manage and deal with any difficult situations this Christmas but we’re also asking shoppers to think carefully about the impact they’re having on the people that are working hard to help them. A little bit more patience and kindness will go a long way in making the Christmas shopping experience more enjoyable for everyone.”
Camilla Kater, SVP of Rider & Care at Deliveroo, pointed out that Delivery riders work very hard during the festive season, supporting restaurants and shops to reach customers across the UK.
"We’re urging the Government through our Right to Ride Safely campaign to ensure the standalone offence for assaulting or threatening a retail worker also includes delivery riders given the vital role they play in the retail industry. No one should feel unsafe whilst working, and abuse towards delivery riders should never be tolerated.”
Politicians and councillors are campaigning for post office services to be retained as Post Office Ltd announced the potential closure of its 115 branches to make it more financially sustainable.
The state-owned company says these directly owned branches currently employ about 1,000 workers and are making a loss.
The other 11,000 post offices across the country are franchises.
Railton says it will deliver a new deal for postmasters that “significantly increases their total annual income through revenue sharing and strengthens their role in the direction of the organisation”.
But Torridge and Tavistock Conservative MP Sir Geoffrey Cox is seeking assurances that the full range of services on offer at Bideford Post Office will not deteriorate and the Liberal Democrats have set up a petition to save the branch.
Torridge District Councillor for Bideford NorthTeresa Tinsley (Lib Dem) said any threat to the post office in Bideford was “a kick in the teeth for regeneration”.
“The Post Office has been filling a vital gap left by bank closures, it provides vital services to the community and drives footfall in the town centre,” she said. “We need to safeguard the full range of services at the heart of our community.’
Cllr Teresa Tinsley Outside Bideford Post OfficePhoto: Torridge And Tavistock Liberal Democrats
Sir Geoffrey said: “There is no doubt that the Post Office has long pursued the strategy of replacing its directly managed offices with franchised operations.
“The Crown Post Office in Tavistock was replaced some years ago by a franchise, which operates a very wide range of services for the town.”
A move to franchisees would result an additional £250 million extra revenue to sub postmasters, claims the Post Office, but the MP added:
“The quality of a franchise will often depend on finding a suitable partner, and the investment that partner makes in it, and I have sought assurances that the Crown Post Office will remain open for the foreseeable future or at least there will be no deterioration of services in Bideford.”
He said he would be monitoring the situation “very closely”
‘Move rather than closure’
Brigg and Immingham’s Conservative MP Martin Vickers has urged the Post Office to consider a move rather than closure of its central Grimsby postal branch. A government minister said it would be “completely unacceptable” for no Post Office counter services in the town’s commercial centre.
During a debate on the future of the Post Office, Vickers directly raised the Grimsby branch’s possible closure, and suggested it should move to smaller premises, rather than resort to closing it altogether.
“The Minister rightly says that Crown post offices are more costly. I can assure him that the one in Grimsby, for example, could easily operate in much smaller premises or in premises shared with other businesses in the commercial centre of the town. Will the Minister give an assurance that he will ensure the Post Office looks at operating out of alternative premises, and cuts its costs before considering closures?”
Martin VickersPhoto: UK Parliament
The Liberal Democrat MP Tim Farron told parliament he was ‘deeply alarmed’ that Kendal Post Office on Stricklandgate appears on the list and added three years ago the previous government and Post Office administration threatened the branch with closure.
Mr Farron said: “We won our campaign to save it, in part because Post Office Ltd could see there was not space at WH Smiths in Kendal to take the Post Office, that has not changed. And likewise, that Royal Mail might lose their sorting office as a consequence of a closure, that has not changed either.
“What has changed is that two more high street banks, Halifax and Lloyds, have deserted Kendal Town Centre on the basis they claim that we’ve got the Post Office down the road, and they will be able to take up the slack.
“Isn’t this the time to give guarantees to Post Office’s like Kendal that they will remain a Crown Office for the foreseeable future to support our town and our economy.”
More than 2,000 people have signed a petition launched by Farron, who represents Westmorland and Lonsdale, to protect Kendal Post Office against its potential closure.
Great Grimsby and Cleethorpes’ Labour MP Melanie Onn has called for a rethink of the potential closure of the Victoria Street South branch, and has launched a petition calling for the branch to be taken off the Post Office’s ‘at risk’ register.
Melanie OnnPhoto: UK Parliament
Ms Onn said she is “deeply saddened” to hear the branch is at risk of closure, and called it “a lifeline for so many residents”.
“Like many in our community, I’m deeply saddened to hear that the Post Office in Grimsby town centre is at risk of closure as part of the Post Office’s strategic review,” said Ms Onn, announcing her petition to save the Grimsby town centre branch. “This branch is a lifeline for so many residents, and it’s one of the few places left that operates as a larger scale, traditional Post Office.
“We mustn’t forget how much more the Post Office provides beyond delivering and collecting mail. It’s a place where people can bank, get passport forms, and sort out things like travel insurance. For those who aren’t comfortable using the internet, these in-person services are absolutely vital, and we need to make sure they remain available for everyone.”
In response, business minister Gareth Thomas said: “We have made it clear to the Post Office that it has to talk to sub-postmasters, stakeholders and the trade unions about the costs associated with directly managed branches. We are committed to the requirement to ensure there is easy access to a post office branch for every community, up and down the country.”
He added the government encouraged the Post Office to continue to talk to the sub-postmasters who run branches in communities. “It’s completely unacceptable that the commercial centre of the town should not have access to Post Office counter services. Shared or smaller premises must be fully explored before a decision is taken.”
The Post Office needs an annual government subsidy to be viable, and reported pre-tax losses of over £80m in 2022/23. The Communication Workers Union (CWU) is also opposing the possible closures.
London to lose 32 branches
Up to 32 Post Office branches across London could close as part of a national shake-up aimed at restructuring the business. The city is home to around 28 per cent of the 115 earmarked branches across the UK.
One of the branches listed is the Post Office branch in Cricklewood Broadway, which has prompted a campaign by councillors across three boroughs to advocate for its continued operation. Local representatives in Brent, Barnet, and Camden have written to the company urging it to reconsider and formally oppose the decision.
Signed by six councillors representing the tri-borough area, the letter states: “The Cricklewood Post Office performs a crucial role for the residents in our communities. It is a much-used community hub, which often has long queues and offers a variety of face-to-face services on which residents depend. This is particularly the case for elderly, disabled and vulnerable residents, or those lacking the skills or devices to access services at home.”
It adds: “The Post Office also benefits the local community by promoting footfall along Cricklewood Broadway, at a time when the vitality of many local high streets is at risk. Closing this community asset would not only inconvenience hundreds of Cricklewood residents, but could also have detrimental effects on the local economy.”
Cricklewood Broadway Post OfficePhoto: Google Maps via LDRS
The current Mayor of Brent and councillor for Cricklewood and Mapesbury, Tariq Dar, took to social media to raise more public awareness that the Cricklewood Broadway branch is ‘at risk’. He said the news had ‘spurred strong and immediate opposition’ amongst local representatives and residents.
Cllr Dar said: “Cricklewood Broadway. Meetings are already underway to discuss campaign strategies, including drafting letters to Post Office executives and organising a public awareness effort. This coordinated response emphasises the community’s reliance on the post office for essential services and underscores a commitment to keep it accessible.”
He added: “This proactive approach draws on past successes in defending the post office and reflects a unified stance against closures that could impact vulnerable groups and local businesses.”
Seeks meeting
Derry City and Strabane District Council will seek a meeting with Post Office management and Royal Mail representatives to discuss the proposed closure of Derry’s General Post Office (GPO).
At this month’s Business and Culture Committee, People Before Profit councillor Shaun Harkin proposed writing to the representatives about the closure, and to also to seek clarification on the continuing lateness of letter delivery throughout the district.
Councillor Harkin said the Post Office’s plans to “offload” 115 branches, including the main branches in Belfast and Derry, were “very concerning” and requested the meeting to discuss the closures’ impact on services and staff.
He added: “The union that represents Post Office workers have come out very, very strongly against this.”
“We should be with the union because I think that they have the right concerns: workers and communities and how it will impact them.”
DUP Alderman Julie Middleton said, “The reality is not all of our constituents do online banking and do things by going into the post office and dealing with their business there and then, not everyone has access to emails [or] the internet.
“Not everybody needs to travel for miles and miles because their local post office has been closed, especially our older and our vulnerable people, and we’re going to see that knock on effect if the GPO closes.”
Tim Farron outside Kendal Post OfficePhoto: Liberal Democrats
Local councillors and MPs in Barnet are opposing plans to close three local Post Office branches.
The Barnet, Golders Green and Cricklewood branches are among 115 under threat of closure following the chair of the Post Office’s five-year ‘transformation plan’ announcement last week.
In response, Labour councillors and Barnet MPs have joined forces to save the local branches under threat, with three separate petitions being signed by more than 3,000 people combined.
Supporting the campaign, council leader Barry Rawlings said: “Post offices are at the heart of our high streets and it is vital that we protect them. I am backing Barnet Labour’s campaign to keep the Golders Green and Barnet post offices open.”
Cricklewood Post Office, in Cricklewood Broadway, technically lies on the Brent side of the borough boundary, which runs through the high street.
Finchley and Golders Green MP Sarah Sackman said: “Post offices provide essential services for our community.
“This announcement is extremely concerning for people in Golders Green and Cricklewood, for residents and local businesses alike.
“I will continue to reach out to residents, activists and staff over the next few days to discuss how we can protect these much-needed services – and mitigate any potential impact on jobs.”
Chipping Barnet MP Dan Tomlinson said: “I am deeply concerned that Barnet Post Office has been earmarked for closure.
“Post offices are cornerstones in our local communities, providing vital services and creating jobs for residents.
“I encourage all constituents to make their voices heard and sign the petition launched in collaboration with our local councillors. Now and always, I will campaign to protect Chipping Barnet’s services.”
Childs Hill councillor Nigel Young, whose ward contains Golders Green Post Office, said: “Golders Green Post Office is a lynchpin of our high street. Closing it would be a blow to our local economy and community. Let’s fight together to keep it open and please sign the petition.”
‘Considering all options’
Politicians in North Wales have written to Neil Brocklehurst, the acting chief executive of the Post Office, saying that the potential closure of a Post Office branch could be the “final nail in the coffin” for Caernarfon.
Arfon MS Siân Gwenllian, Dwyfor Meirionnydd MP Liz Saville Roberts MP, North Wales regional MS Llŷr Huws Gruffydd and Caernarfon councillor Cai Larsen have written the joint letter.
They said: “The Post Office is duty-bound to offer a certain level of face-to-face services in order to comply with the accessibility needs of residents.
“Gwynedd as a county has a higher median age than Wales as a whole, and a lack of trust or access means that some of our more senior constituents remain digitally excluded. In addition, within Caernarfon town lies the Peblig ward, a ward that consistently ranks highest for deprivation in Gwynedd in the Welsh Index of Multiple Deprivation (WIMD).
“Digital poverty is a very real issue in our communities, which places even more emphasis on the need for in-person services.
“Furthermore the Caernarfon branch serves a wider, more rural area than the town itself and with a lack of a proper public transport infrastructure an acute problem in this area, expecting constituents to travel further afield to access services is unreasonable.
“Let us conclude by highlighting Caernarfon’s very unique linguistic needs, needs that aren’t necessarily always met by online services or services in nearby towns. As a predominantly Welsh-speaking community, receiving services through the medium of their first language is essential in sustaining people’s trust and loyalty to the Post Office.
“Caernarfon town centre, like town centres across the county has struggled immensely in recent years, a situation worsened by Covid-19 and the cost-of-living crisis. Removing services such as the one you provide could prove to be the final nail in the coffin.
“At a time when the Post Office should be working to restore trust and public confidence in its services, this proposal rides roughshod over the needs of customers and we urge you to re-think any plans to close your Caernarfon branch.”
A petition to save the branch has also been launched, and Ms Saville Roberts says she will write to business secretary Jonathan Reynolds about the issue.
A Post Office spokesperson said: “We are considering a range of options to reduce our central costs.
“This includes considering the future of our remaining Directly Managed Branches (DMBs), which are loss-making.
“We have long held a publicly-stated ambition to move to a fully franchised network and we are in dialogue with the unions about future options for the DMBs.”
(Reporting by Alison Stephenson, Ivan Morris Poxton, Dan Hunt, Grant Williams, Andy Balfour, Grace Howarth and Dale Spridgeon of the Local Democracy Reporting Service)
Police and trading standards are demanding tough conditions be placed on a corner shop if it is to regain an alcohol licence.
Ahead of a licensing hearing next week the owners of Krakow Grocery, Parkhills Road, Fishpool, Bury have submitted evidence in support of an application to sell booze from 9am-11pm, seven days a week.
Statements from the council licensing team, trading standards and the police all oppose the granting of a licence in its current form.
Trading standards offciers allege that during a recent visit they saw ‘dual pricing’ for vapes depending on whether customer paid by cash or card. The report also alleges officers saw a bottle of vodka being sold despite no alcohol licence being in place.
Earlier this year the licence for the shop expired when a previous company holding it was made insolvent. Evidence has been published by Bury Council ahead of the hearing on November 25 which includes objections.
The report gives details of an enforcement visit on September 20. It said: “On entering the premises, I witnessed a male member of staff selling a bottle of vodka to a customer.
“Alcohol was on display in all the fridges and behind the counter. “We reiterated advice that no alcohol could be sold from the premises until the new licence had been granted.”
During another visit on September 26 alcohol was covered and not for sale but there were other issues which led to the seizure of 147 illegal vapes. The trading standards objection, states: “There were pricing signs on the shelves in front of the vapes and the prices of the vapes depended on whether you were purchasing for cash or on a card.
“When I explained, you couldn’t legally do this I was told well ‘we pay for our vapes in cash, so we really want to be paid in cash’.
“I asked to see a receipt for the vapes purchased, but none could be found.”
All three objectors have requested additional conditions if the booze licence is granted. They include documented training records, various condition on CCTV and a Challenge 25 policy.
Documents have been lodged in support of the application by the applicant. The supporting information included pledges on not selling alcohol without the designated premises supervisor being present, no supply of alcohol to anyone without valid ID, constant CCTV recording and alcohol liquor bottles to be located behind the counter.
Karen McQuade, the recently elected president of the British Frozen Food Federation (BFFF), has called for its members to engage in the debate about raising the standard temperature for frozen food.
Addressing the Federation’s annual lunch earlier this week, McQuade said that there is a compelling environmental case for raising the standard – which has been set at -18 degrees since the frozen food industry was born 100 years ago.
McQuade said, “Our freezers have been set to -18 for a century, is now the time to consider turning the temperature up? We can reduce emissions and save energy by moving to a higher temperature, but it’s not a simple switch.
“Raising the temperature for frozen food storage to -15 could reduce energy consumption and cut global emissions by 17.7 million metric tonnes annually, the equivalent of removing 3.8 million cars from the road.”
The BFFF has been involved with research into the question of increasing the standard temperature since 2009, and earlier this year it joined the international coalition ‘The Move to -15°C’.
Back in August, Morrisons became the first UK supermarket to depart from the long-held industry standard on freezer temperatures as part of moves to cut energy costs and reduce carbon emissions. In a 10-store trial, the retailer increased the temperature of its freezers to -15°C from -18°C. The test stores were spread across the country, from Scotland to the south of England, to see how the concept works in areas with different weather patterns and supply routes.
McQuade stated that it’s now time for the industry to engage in a frank discussion about whether the current standard is still fit for purpose and what potential changes could be made to improve sustainability.
“The first step is to fill in the gaps in scientific research supporting the temperature shift. Research is already underway. Earlier this year, Nomad Foods conducted an 18 month study which found no significant changes in food quality or safety within the categories tested at -15”, she said. “However more research is needed to understand the impact on delicate food categories.
“I hope more than anything that next year I can stand here with news that we have moved closer to a safe and stable new standard temperature globally.”
Two-thirds of consumers are concerned about climate change, but only 15 per cent are prepared to pay extra for environmentally friendly food and drink, according to a survey carried out by Euromonitor International, highlighting how that consumers continue to make choices that positively impact the environment but are adopting an affordability mindset.
Eco Logical is one of Euromonitor’s five Global Consumer Trends for 2025 and comes as the debate on climate change hots up after recent major weather events around the world. The survey found that more than 63 per cent of consumers have tried to adopt habits that are positive for the environment in 2024 due to worries about climate change.
“Spending on sustainable products remains a conscious decision based on personal values, but consumers also pay close attention to the key benefits these products deliver. Sustainability claims require tangible evidence,” said Inga Klebanskaja, senior research consultant at Euromonitor International.
“The Eco Logical trend challenges businesses to create the right claims on the right products for the right audience. Sustainability is no longer brand-enhancing but a prerequisite for innovation that drives growth.”
Klebanskaja added, “Trust in green labels hasn’t wavered over the years, but affordability continues to be the top barrier. Some 40 per cent of consumers said high price prevented them from making sustainable purchases. In 2024, 52 per cent of consumers considered eco-friendly labels trustworthy. Only 15 per cent would pay more for these food and drink products.”
Euromonitor found that the number of online Stock Keeping Units (SKUs) with sustainability claims increased from 4 million in 2022 to 5 million in 2024 across 11 FMCG industries and 25 countries.
Klebanskaja concluded, “Brands with a tangible sustainable proposition saw a 1.5 per cent higher growth rate over the same period compared to non-sustainable equivalents.
“Beauty and personal care brands’ enhanced offers in this space have generated more than US$120bn in 2023, the highest industry by sales. Pet care products with sustainability claims recorded the strongest compound annual growth rate (CAGR) from 2020 to 2023.”
Klebanskaja concluded: “Businesses need to use sustainability claims to show the value of their product and connect those features to qualities that drive consumers’ buying decisions – efficacy, quality or safety. They should build sustainability into products or services that are familiar to their target audience for easier adoption.”