Leading cash handling supplier, Volumatic, has released a new white paper sharing research that demonstrates consumer demand for cash acceptance remains high. After misinformation spread during the pandemic, many retailers have been reluctant to accept cash payments, with 26 per cent of consumers having their cash payment refused in the last year.
However, Volumatic’s insight shares just how important offering payment choice is to build a sustainable payment future.
Over the last year, Volumatic has been keeping a close eye on the changing nature of payment in the retail sector. Working closely with leading retail clients such as Co-op Food, Volumatic has access to real-time payment data across the retail landscape. By collaborating with leading industry figures such as the Bank of England, Volumatic has produced an in-depth report on how Covid has impacted cash and what this means for the future of retail payment.
“As thought leaders in the cash handling community, we felt we had a duty to help our customers make sense of and deal with the extraordinary circumstances around COVID-19," said James Harris, Managing Director of Volumatic. "This led to Volumatic hosting a “Cash after COVID” webinar in October 2020 where we brought together industry experts and globally recognised retail brands to share informed perspectives and discuss the future.
“It has now been nine months since the webinar and we are delighted to be publishing this white paper which draws on the findings from the webinar, supported by the very latest statistics and information on this topic.”
The new White Paper can be downloaded free from https://volumatic.com/cash-and-covid
