New data recently released from financial industry champions UK Finance has revealed that cash payments across the UK rose for the first time in a decade during 2022, with approximately one million people using it for the majority of their transactions.
Financial experts believe the reason behind this resurgence is the cost-of-living crisis, with cash becoming the clear winner when it comes to helping Brits navigate the many challenges this time of austerity has brought about.
Mike Severs, Head of Sales & Marketing at Volumatic said, “All of our own research from recent years has been pointing towards cash making a welcome return and the UK Finance data, backed up by the stats from The Post Office proves that cash is very much still alive and well and continuing to rise. While it’s true that other forms of payment are also rising, the key finding here is that consumers still want the choice of how to pay for things, and that very much includes cash.
“We have seen an increased demand in customers looking for cash handling solutions this year, including some who went cashless and then reversed that decision in the wake of public demand and loss of profits. As cash handling experts, we can help businesses find a cash handling solution that suit specific needs – and in doing so we will help businesses make savings to help combat the continually rising credit card fees. It’s so important to give your customers choice and find the most efficient way to process your takings each day.”
Consumers say they find it easier to manage their money using cash, and many businesses too are once again returning to accepting cash. Not only will this move help remove the risk of losing customers, but more cash transactions will also help them reduce the ever-growing fees charged by credit card companies to process card transactions.
The number of cash transactions increased by 7 per cent from 2021 to 2022, meaning 6.4 billion payments were made in physical cash. This equals 14 per cent of total payments, making cash the second most popular payment option behind debit cards.
And while the cash usage levels are not back to pre-pandemic levels in some places, this rise in the demand for cash has recently been echoed by The Post Office network, who have also seen a huge increase in cash transactions in 2022, continuing into this summer, peaking in July and August 2023.
The fight-back against a cashless society in the UK is already in full swing with the announcement earlier this year of forthcoming legislation that will require bank and building societies to provide free cash withdrawal facilities within three miles of both consumers and businesses.
Severs adds: “Cash usage across the UK has been a subject of debate for many years now, and in 2023 in particular, it’s a subject that has evoked passionate debate from businesses and consumers alike, with many keen for it to remain the vital cog it always has been in our economy.
“As cash handling experts we can help businesses process their cash takings in the most efficient way possible as both access to cash and the rise in cash usage continue to improve. Now is the time to be embracing cash and giving your customers choice once again.”
Volumatic offers a wide range of cash handling solutions that will enable business owners to process cash more efficiently and more accurately, saving time and money.
For a quick and simple way to count cash, Volumatic’s range of CountEasy money counting scales can help and can count the contents of a till drawer in less than a minute.
The CounterCache intelligent (CCi) is a discrete and innovative solution that validates, counts and securely stores notes at POS. The CCi ensures staff only touch notes once, and not only improves security but makes banking process smoother and smarter, when paired with Volumatic’s intelligent and newly upgraded software, CashView Enterprise.
Snacking major Ferrero Group said it has signed an agreement to acquire Power Crunch from the US-based Bio-Nutritional Research Group.
Founded in 1996, Power Crunch has seen strong growth recently driven by its portfolio of popular protein snacks, including a variety of wafer bars as well as high-protein crisps, which launched in 2024.
“We're thrilled to welcome Power Crunch to the Ferrero family and our ever-expanding portfolio of products in the US,” said Michael Lindsey, president and chief business officer of Ferrero North America.
“The quality craftsmanship and thoughtful investment Ferrero applies to our portfolio has driven our success across categories. We look forward to applying the same formula to the better-for-you category, starting with the distinctive products produced by the exceptional Power Crunch team.”
As part of the transaction, Ferrero will take over an office site in Irvine, California, with approximately 50 employees joining the Ferrero Group in North America.
“Power Crunch joining Ferrero is an amazing opportunity," said Kevin Lawrence, Power Crunch founder and chief executive. “The company's commitment to quality and ambitions in the better-for-you snacks category will help bring Power Crunch to more consumers than ever before.”
Ferrero, whose brands include Nutella, Kinder and Tic Tac, said the planned acquisition further supports its expansion in the better-for-you product category, following the acquisitions of FULFIL and Eat Natural in Europe.
It is also the latest in a series of acquisitions growing Ferrero's footprint in the US, following the integration of everyday chocolate brands Butterfinger, Baby Ruth, and CRUNCH as well as cookie brands Keebler, Famous Amos, and Mother's. Iowa-based ice cream company Wells Enterprises joined Ferrero Group in 2022.
The transaction is expected to close in the coming weeks, subject to customary closing conditions, the company said.
A recent Canadian study has shed light on the use of nicotine vaping products in smoking cessation, revealing significant implications for both consumers and policymakers.
Published in the journal Health Promotion and Chronic Disease Prevention in Canada, the research evaluated data from 1,771 adults who smoke or recently quit, offering insights into quit attempts made between 2020 and 2022.
Approximately 36.5 per cent of participants reported attempting to quit smoking within the two-year period, with nearly one in five (19.4%) incorporating vaping products into their efforts. Younger adults (aged 18–39) were more likely to use vapes compared to older age groups, and prefilled pods or cartridges were the most preferred device type. Among the wide array of e-liquid flavours, fruit flavours stood out as the top choice, appealing to nearly 40 per cent of vape users.
Interestingly, the study also revealed that over two-thirds (68%) of those who used nicotine vaping products during their quit attempts opted for flavours that would fall under potential bans proposed by Health Canada. These regulations, aimed at restricting flavours to tobacco, mint, and menthol to curb youth vaping, could inadvertently reduce the appeal of vaping products for adult smokers seeking alternatives, the study noted.
“We found that most of the adults who attempted to quit smoking and used an NVP (nicotine vaping product) were using a variety of flavours that would be restricted under the Health Canada vaping flavour ban policy. Careful consideration should be given to the effects of policies that would ban appealing flavoured NVP products from the market,” researchers wrote.
The research is particularly timely as the UK Parliament considers the Tobacco and Vapes Bill, which includes proposals to restrict vape flavours.
Recently, vape retailer VPZ has warned that any movement towards a flavour restriction would not only disproportionally harm ex-smokers but also UK’s vape users who could be pushed towards more harmful nicotine alternatives.
A leading retailer in Glasgow is set to launch a "24-hour" delivery service in collaboration with Snappy Shopper.
Retailer Girish Jeeva, the multiple award-winning retailer, shared with Asian Trader that he is set to launch a 24-hour delivery service from next week.
"We are launching 24-hour delivery service on Feb 5. We will have to see how it goes when we start.
"As of now, there is not another convenience store in Scotland that offers 24-hour delivery service. We are the first to trial it in Scotland."
Jeeva, who owns and runs the Premier Barmulloch and Premier London Road in Glasgow, is a trailblazing retailer who is known to be an early-adapter, particularly in catching trends, in-store technology and social media.
He said, "I have decided to do this because I always like to be the first to start a trend that benefits businesses in a new way and not just in a standard addition.
"We like to make sure if we are touching on something it benefits not just our store but every other retailer can take advantage."
Jeeva's stores already offer quick delivery through Snappy Shopper. The new 24-hour delivery will be launched in Barmulloch store.
"At the moment we will be offering only from Barmulloch store however will soon cover the areas in my London Road store as well.
"Tech wise it’s sorted as Snappy Shopper is backing us with 100 per cent support and investment. In terms of store operation, we are taking care of everything.
"Of course, alcohol won’t be served during the night hours. The alcohol menu won’t be available for customers during the night hours," he said.
Expressing his support, Mike Callachan, CEO of Snappy Shopper, said, “We are delighted to support Premier Barmulloch with this exciting new 24 hour delivery service.
"Girish has experienced explosive sales growth with Snappy Shopper, he continually innovates with this being the latest example of how he can stay ahead of the competition”
Jeeva has been a vocal advocator of increasing role of home delivery in the convenience channel. Last year in June, he introduced two vibrant wrapped cars in partnership with Snappy Shopper.
At the moment, delivery side makes about "20 per cent" of the total sales, something which the retailer wants to push further through the new launch.
He told Asian Trader, "I have done everything possible to grow my home delivery sales and I now believe a 24-hour service will generate more sales, new customers target and repeated orders.
"This will definitely set a trend and I believe more and more stores will join on board.
"After all we won’t be Girish’s Premier if we don’t start something new to talk about so in 2025, we decided to hit the bombshell and introduce this. There is more to come!"
Christmas 2024 marked a milestone for British households, delivering record-breaking take-home sales of £13.8 billion, an increase of £0.5 billion or 3.4 per cent compared to the previous year over the four weeks to 29 December 2024, Kantar reported on Monday (27).
However, while spending grew, the volume of goods purchased remained flat, reflecting the ongoing impact of inflation on consumer behaviour.
Grocery inflation, though lower than in previous festive seasons, remained a significant factor and was at 3.7 per cent last December.
Kantar stated that key Christmas staples such as chocolate, chilled desserts, spirits and fresh meat experienced notable price increases, with chocolate rising by 13 per cent.
Despite higher prices, consumers embraced premium own-label options, which grew by an impressive 14.6 per cent year-on-year and accounted for a record 7 per cent of total sales.
Comfortable households leaned toward own-label offerings, while struggling shoppers invested in trusted brands, which captured almost half of their spend.
Online shopping continued to outpace in-store sales, growing by £100 million when compared with Christmas 2023. Discounters also performed strongly, with sales rising by 4.8 per cent to £2.6 billion. Amazon retained its position as the leading general merchandise retailer, while TikTok made a notable entrance into UK social commerce, marking a shift in how consumers engage with retailers online.
Food outshone drink in festive baskets, with premium products, indulgent treats and sober curiosity shaping choices. Sales of low and no-alcohol options grew by 5.5 per cent, while alcohol sales declined overall by 1.7 per cent. Champagne was a rare exception, gaining £1.8 million from wine sales.
While supermarkets remained the dominant channel for holiday spending, their share of the market fell by 0.9 percentage points from 2023. Promotions remained consistent with the previous year, with Tesco leading the charge at 44% of spend on deals.
After a stagnant 2023, general merchandise experienced a significant boost this Christmas, with sales rising by 7 per cent when compared with Christmas 2023. Savvy British shoppers also spent more in the period leading up to Black Friday demonstrating the importance of preparation.
Looking ahead to Christmas 2025, stability in inflation is expected to bolster consumer confidence. Online sales are likely to continue their upward trend, driven by the grocery sector and general merchandise.
Retailers who capitalise on key seasonal opportunities, such as summer categories, and enhance their omnichannel strategies are well-positioned to thrive in the evolving market.
Nisa’s charity, Making a Difference Locally (MADL), has cemented its role as a cornerstone of community support across the UK in 2024, achieving incredible milestones and touching the lives of over 360,000 people.
Last year, MADL donated over £1 million, spread across 1,340 individual donations, to small charities and community groups nationwide. These contributions bolstered food pantries, enhanced opportunities for children, strengthened community bonds, and provided much-needed winter support.
Through these initiatives, MADL has made a tangible and lasting impact on countless lives, earning the charity the coveted Outstanding Achievement Award at the Retail Industry Awards. In addition to MADL’s direct contributions, Nisa colleagues rallied behind charitable causes, showcasing their dedication to making a difference.
Highlights include raising almost £3,000 for Barnardo’s, wrapping 260 presents for the KIXX Christmas appeal to bring festive cheer to local children, and supporting Scunthorpe Foodbank’s Christmas efforts by organising 170 gift hampers and donating pre-loved toys.
Heart of the Community Award funds were awarded to retailers championing critical causes such as food pantries, initiatives for brighter futures for children, and stronger, more resilient communities.
Notable achievements include raising £35,585 through 68 clothing banks, with items donated to Middle Eastern and Ukrainian communities in a partnership between a clothing bank supplier and Oxfam, and £28,673 from in-store collection tins.
Retailers across the country also celebrated significant MADL milestones. Dike & Sons and LA Foods raised an extraordinary £100,000, while The Proudfoot Group surpassed a £200,000 milestone, highlighting the collective impact of community-driven fundraising.
2024 also saw the launch of MADL’s inaugural “Pink Friday” day, a celebration of community spirit and philanthropy. This initiative contributed to MADL’s growing legacy, which has now raised over £18 million for communities since its inception.
Reflecting on these achievements, Kate Carroll, Head of Charity at Nisa, said: “Our incredible retailers and colleagues have shown unparalleled dedication and generosity this year. Their efforts have created meaningful change in communities across the UK, and I’m immensely proud of what we’ve achieved together in 2024.
Here’s to an even brighter and more impactful 2025!”
Adding to last year’s accolades, MADL was also shortlisted in the Community Engagement Programme of the Year category at the 2024 People in Retail Awards.
From supporting local foodbanks to spearheading national initiatives, MADL has proven its unwavering dedication to strengthening UK communities. As the charity looks ahead to 2025, it continues to build on its remarkable achievements, ensuring no community is left behind.