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New report shows value of Wales' convenience stores

Tŷ Hywel launch of 2025 ACS Welsh Local Shop Report on March 26
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Almost all convenience stores in Wales engaged in some form of community activity last year, shows a latest report, shedding light on the value that Wales’ 3,000+ convenience stores provide as community hubs, local employers of over 26,000 people, and significant contributors to the Welsh economy.

Association of Convenience Stores (ACS) has officially launched its 2025 Welsh Local Shop Report, celebrating the key contributions that Welsh convenience stores make to their communities.


The report acts as its own standalone branch of the ACS Local Shop Report, focusing on the positive impacts that Welsh convenience stores have on their local communities, often providing key services that have declined or disappeared from those areas.

The 2025 Welsh Local Shop report was launched today (26) at Tŷ Hywel, Cardiff, where members gathered together to discuss and celebrate the significant role that local shops play in Welsh communities, as well as the unique challenges faced by Welsh businesses.

Key figures from this year’s report include:

  • Welsh shops contributed to £656bn in GVA over the last year
  • Welsh shops provide over 26,000 secure, local jobs to their communities
  • 38 per cent of these stores are isolated with no other retail or service business close by
  • 93 per cent of independent retailers in Wales engaged in some form of community activity over the past year
  • Welsh convenience stores were voted the second most important business in supporting their local economy by Welsh shoppers
Over the last year, convenience stores in Wales have invested over £43m in their businesses. 65 per cent fund investments from own reserves while refigeration turned out to be the most common area of investment, states the report.
87 per cent of Welsh independent retailers own one store, while 14 per cent of retailers never take holidays.
33 per cent of Welsh convenience stores offer delivery service while 29 per cent has a Post Office.
Talking about food to go, 38 per cent of Welsh convenience stores has customer operated coffee machine, 27 per cent has food preparation area, 25 per cent has in-store bakery while 21 per cent has hot food counter.
About 77 per cent of stores has EPOSW and 52 per cent has store website, adds the report. 96 per cent of stores has CCTV.
The average basket size is 2.7 items and average spend is £8.29.

ACS chief executive James Lowman said, “The Welsh convenience sector has once again proved its resilience in providing secure, flexible jobs and acting as an important service hub for customers to access the products and services they need daily.

“We hope that the Welsh government will support retailers in Wales such as the rising operational costs of trading, so that they can continue to act as community anchors for their residents.”