Post Office and Western Union have today announced that their partnership has now gone live in over 2,600 Post Offices.
Both firms first announced their partnership last year, committing to 4,000 branches offering cross-border, cross-currency money transfers and payment services.
Previously Western Union customers could only use the Post Office website. The new in-branch service will reach 4,000 Post Offices, doubling Western Union’s entire UK retail network and giving postmasters increased footfall.
Post Office said the expansion in its partnership with Western Union is a demonstration of its strategy to work with leading global brands to support today’s postmasters and identify additional remuneration opportunities.
“I am delighted that Western Union services are rolling out across our network, allowing customers to choose whether they want to use the money transfer service face-to-face or prefer to continue doing so via our website,” Nick Read, Post Office chief executive, said.
“Postmasters are knowledgeable, reliable and can provide the assurance that a transaction has gone through successfully, with a printed receipt which many of our customers still value. Furthermore, this expanded partnership helps drive footfall into over 2,600 locations today and in the near future to a further 1,400 branches, providing postmasters with increased remuneration opportunities.”
Devin McGranahan, Western Union president and chief executive, said: “Today, marks an important milestone in Western Union’s partnership with the UK Post Office. This is a collaboration that will allow thousands of consumers in the United Kingdom to connect seamlessly to families and loved ones, wherever they may be, and to the global economy, through one of the world’s largest financial networks.”
