The Pharmacy Business Awards, held at the iconic Park Plaza Westminster Bridge hotel overlooking the Houses of Parliament on Wednesday (Oct 12), heard of some of the finest work community pharmacies up and down the country have demonstrated, what innovations they have made and how they have adapted to meet the ever-changing patient needs and demands.
A total of 14 awards were handed out with three new categories making their debut at the 22nd edition of the Awards.
Pharmacy Minister Will Quince was the chief guest of the event, and in his maiden speech delivered to community pharmacy since becoming new minister with responsibility for the sector, he said he’s determined to be “your champion” and “voice in government”.
Addressing delegates, he praised community pharmacy for delivering 25 million Covid-19 vaccines, five million flu jabs, 200 million lateral flow testing kits and millions of medicines throughout the pandemic.
“These local efforts became the national success story,” he told over 600 attendees at a gala dinner.
Pharmacy Minister Will Quince speaks at the Pharmacy Business Awards gala dinner on 12 October 2022
The erstwhile Pharmacy Business Editor’s award — renamed since the 21st edition as the Pharmacy Business Ram Solanki Lifetime Achievement Award 2022 in honour of the founder of Asian Media Group, publishers of Pharmacy Business and Asian Trader, Ramniklal Solanki CBE — went to Raj Aggarwal, a distinguished pharmacist who has been a leading figure in community pharmacy for four decades and has contributed profoundly to the profession.
The top honours of the night, the Pharmacy Business of the Year 2022, was presented by former pharmacy minister and Conservative MP Steve Brine. It went to Hodgson Pharmacy in Longfield, Kent, overcoming stiff competition from two other worthy challengers.
Sharing his excitement with Pharmacy Business, owner Amish Patel who runs the family-owned pharmacy, said: “Winning the top award is certainly the highlight of my career. I have been attending the awards ever since I qualified aspiring to one day be like the winners; innovative, pioneering and inspiring. Winning the award just gives that feeling I achieved that goal.”
(Lto R) Shailesh Solanki; Steve Brine; Amish Patel, owner of the top award winning Hodgson Pharmacy; Kalpesh Solanki, group managing editor of AMG; and Matt Forde, compere of the Pharmacy Business Awards 2022
The brand new Pharmacy Business Sustainable Pharmacy of the Year Award 2022 saw a very close competition between two finalists — Alphabet Pharmacy in West Stratford, Manchester and Landy’s Chemist in Finchley — with the North London pharmacy becoming the eventual winner of the category. Mitesh Desai’s pharmacy uses algae-based or paper bags for customers and no plastic in the store. It recycles 95 per cent of its waste and its thriving e-commerce business uses no paper at all at any stages of the ordering process.
Another new category, the Pharmacy Business Aspiring Pharmacy Leader of the Year 2022, went to Aimee Coates of Forest Hall Pharmacy, who beat off her rivals by virtue of showing immense maturity in her short career which began only three years ago after she qualified as a pharmacist in 2019.
Lindsey Fairbrother of Good Life Pharmacy in Derbyshire was declared winner of the Pharmacy Business Inspiring Woman of the Year Award 2022. Lindsey was praised by the panel of judges for her passion for community pharmacy and being an exemplary role model and inspiring leader.
Mattock Lane Pharmacy in Ealing, West London won the Pharmacy Business GP/Primary Care Integration Award 2022 for their Herculean effort in bringing together 29 surgeries from across different PCNs to deliver in excess of 100,000 vaccinations in the area.
Superintendent pharmacist and a co-owner Rajan Shah said: “Really proud to win this award. I am thanking to our whole team who worked tirelessly to build great relationships with our local healthcare partners like GPs, PCNs and ICS/NHS colleagues, working collaboratively at all times to support our patients and local communities. This shows the power of community pharmacy and we looking forward to building on this recognition to develop more local services to benefit our local health needs.”
A serious contender to the top award was Gill Pharmacy in Southall, West London.
Amarjit Singh Gill and his family have run this highly commended pharmacy for over 40 years they are deeply embedded in the community. It ended up winning the Pharmacy Business Local Health Initiative of the Year Award 2022 for the way in which the pharmacy has been reaching out to a diverse mix of communities from different faith and cultures whilst delivering a range of outstanding services 365 days a year.
Giving his quick reaction after winning the award, Mr Gill said: “After a very tough two years throughout the pandemic, to be recognised and appreciated in this way means a lot to me and my entire pharmacy team. This feeling of satisfaction is second to none.”
Champion of pharmacy-led healthy lifestyle interventions in the community, Graham Philips, found himself among the finalists once again and he walked away with the Pharmacy Business Innovation Award 2022 for his outstanding initiatives at the newly-opened Letchworth Pharmacy in Letchworth Garden City which he wants to be ‘the most clinical pharmacy in the country.’
Speaking to Pharmacy Business, Phillips said: “This was a very pleasant surprise for me and the timing couldn’t have been better. It was my birthday earlier this week.
“Absolutely delighted to have been a finalist in three categories at the Pharmacy Business Awards. These awards are the most prestigious of the pharmacy calendar and every finalist is a winner. To have actually won the Innovation Awards was the best birthday present I can imagine! Still grinning.”
Winners in other categories were as follows, which includes three top brand awards:
Community Pharmacy Heroes: Tracey Thompson, Sea Road Pharmacy, Sunderland
Enterprise Award: Mayank Patel, Pearl Chemist Group, South London
Independent Prescriber of the Year Award: Zafir Hussain, Nash Chemist, East London
Pharmacy Assistant of the Year Award: Lisa Day, Anstice Pharmacy, Shropshire
Pharmacy Team of the Year Award: Day Lewis Pharmacy, Oswestry Shropshire
Pharmacy Technology Award: Hylton Castle Pharmacy in Sunderland, Tyne and Wear
Community Award: Simon Harris, Cadbury Heath Pharmacy, Bristol
Generic Manufacturer of the Year: Teva
Branded Manufacturer of the Year: Johnson & Johnson
Residents of Ferndown have raised concern as supermarket giant ASDA is planning to open an Express store on Wimborne Road East, next to a family-run convenience store.
According to the local reports, the store owner of SAM Convenience Store in Ferndown has expressed deep concern for the future of her family-run business as supermarket giant ASDA prepares to open an Express store next door.
Ahalya and her husband Lucky, who have operated the store for the past three years, fear the arrival of ASDA could force them out of business.
Apart from the store owner, the community has also rallied in to oppose the upcoming Asda Express store in their neighborhood.
When news broke of ASDA’s plans, more than 400 residents signed a letter to the council opposing the development. The letter, submitted by regular customer Val Wilkinson, highlights the community’s desire to protect independent businesses like SAM Convenience Store.
Wilkinson, who frequently visits the store to buy newspapers, spearheaded the effort to oppose ASDA’s arrival.
“I wrote to the council on [Ahalya’s] behalf and said that I didn’t think it was a good idea having it there,” Val explained. “They provide such good services to us. I’m really upset about it opening next door, to be honest. I just hope they can keep on going.”
Talking to a local publication, Ahalya revealed they are already struggling to stay afloat, and the prospect of competing with a major chain like ASDA has left them feeling “scared” for their livelihood.
“People here are very angry because they don’t want another chain store in the area.
"The town centre already has Tesco, Marks and Spencer, and other big chains,” Ahalya said. “We don’t need one more. Our business is going down, and we don’t want to go. We can’t leave.”
She also expressed her gratitude for the community’s support, noting that customers even brought her a copy of the letter to show their solidarity. “When people found out ASDA was coming, they gave us huge support,” she said.
In March 2024, the shop window was damaged by a suspected BB gun pellet, and last week, roadworks severely impacted trade.
“We lost some of our regular customers during the roadworks,” Ahalya said. “The road in front of our store was closed for a week, and we lost £500 a day. It’s been very difficult.”
As ASDA moves forward with its plans, Ahalya and Lucky remain determined to fight for their business. With the backing of their community, they hope the council will reconsider the development and protect the future of independent stores like theirs.
In its aim to support independent retailers, wholesaler giant Booker has unveiled a new guide, pulling together a range of in-store -services to help retailers ‘make more and save more’.
The guide, known as Added Value Services (AVS) Guide, contains over 25 Booker exclusive deals across a range of services, including parcel collection with InPost, drinks machines with Costa and Calippo Burst and home delivery solutions.
Retailers could save over £50,000. The guide is available to all Booker’s symbol group retailers. It is also now accessible online via the wholesaler’s website.
Colm Johnson, Booker’s Retail Managing Director, said, “As part of our ongoing commitment to help retailers save more and make more, we are pleased to bring our retailers a new Added Value Services Guide.
"We have brought together a range of recommended suppliers to support all their in-store needs, and negotiated a number of preferential exclusive rates for Booker retailers, including how they can utilise the benefits of being part of a Group.”
Booker's AVS guide comes close in heels with another New Product Development Guide, showcasing Booker’s new group exclusives and first-to-market offerings.
Released earlier this month, Booker's NPD Guide covers over 125 new products. It also contains all activities available to the symbol group retailers, including a range of food, drinks and household essentials; Easter ranges; and low/no alcohol products which continue to remain popular with consumers.
Booker's NPD guide aims to help retailers to differentiate themselves from their competitors and prepare for the Spring season ahead.
Booker has been creating buzz in the retail side. Recently, the wholesaler announced the launch of a brand-new ordering platform Scoot, exclusively for its symbol group retailers to help them deliver local groceries to their customers’ doors, in as little as 30 minutes.
Scoot facilitates the processes of ordering, payment, and picking processes, leaving the retailers solely responsible for organising the delivery, whether they handle it in-house or use third party.
The new platform is currently piloting in Budgens Abridge with the aim to pilot another three stores in February and March. The platform will be phased out more widely to Booker symbol group retailers – across Budgens, Premier, Londis and Family Shopper from April 2025.
Cereal Partners UK & Ireland is voluntarily recalling 14 specific batches of Nestlé Frosted Shreddies due to a risk that pieces of hard sugar may be found in the product.
This issue affects Nestlé Frosted Shreddies 500g with batch numbers:
42850952 (expiry date 07/2025)
42860952 (expiry date 07/2025)
42870952 (expiry date 07/2025)
42880952 (expiry date 07/2025)
42890952 (expiry date 07/2025)
42900952 (expiry date 07/2025)
This issue also affects Nestlé Frosted Shreddies 40g box in the Nestlé Box Bowl Mixed Cereals with following batch codes printed on the 40g box:
42913451 (expiry date 06/2025)
42923451 (expiry date 06/2025)
42933451 (expiry date 06/2025)
43173451 (expiry date 07/2025)
43183451 (expiry date 07/2025)
43193451 (expiry date 07/2025)
43203451 (expiry date 07/2025)
43233451 (expiry date 07/2025)
No other batches of Nestlé Frosted Shreddies, Nestlé Shreddies varieties or other Nestlé Breakfast Cereal products, are affected.
Nestle stated, "Consumers are requested not to eat any product with these batch codes.
"Prior to disposing the product, please take a photo of the batch code, which can be found on the top of the pack and contact our consumer services team through the contact us form on our website https://www.nestle-cereals.com/uk/contact or by phone on 0080007890789 to receive a refund.
"Safety and quality is our first priority and we apologise for the inconvenience caused."
PayPoint has taken further steps to increase the accessibility of its services by making key training guides available for retailers in Urdu, Indian Punjabi and Sinhalese – the most widely spoken languages among retailers across its network who do not speak English as a first language.
To better help retailers make the most of PayPoint in store, translated guides are now available to download online for the PayPoint Mini and Connect here. Retailers will also be sent emails with the resources on launch.
“We’re always listening to feedback from our network of retailer partners and looking at ways we can make resources as accessible as possible," said Antony Sappor, Retail Proposition & Partnerships Director, PayPoint, said: By providing key materials in a wider array of translations, we hope that more of our retailer partners can take advantage of the tools on offer to help their businesses thrive, delivering the best possible service to their local communities.”
For further information on the translated guides, or if there is a language which you would like to be considered for future translations, retailers are encouraged to feedback to PayPoint at contactus@paypoint.com.
The Wholesale Group, the UK’s newest buying group, has made significant strides since its launch on January 1 this year, securing 11 new wholesale members and increasing its annual group turnover to £4.52 billion.
With its rapid expansion and distinctive value-led approach, The Wholesale Group is positioning itself as a formidable force in the UK wholesale sector.
The new members, spanning both retail and foodservice, bring The Wholesale Group’s total network to 257 wholesale depots—accounting for over 13.7 per cent of the UK wholesale market.
Recent additions include Café Deli in Croydon, McCartney Foodservice in Boston, Consort Frozen Foods in Burgess Hill, and Ewood Foods in Accrington.
The new members will participate in The Wholesale Group’s inaugural trade show in Cheltenham on 20 March 2025, marking another milestone for the fast-growing buying group.
Tom Gittins, joint managing director, states, “From the outset, we recognised the need for a buying group that prioritises service and is tailored specifically for independent wholesalers.
"The response has been overwhelmingly positive, with 11 new members joining within our first few weeks, demonstrating the market’s appetite for a group that delivers real commercial advantages.”
Stephen Sutcliffe, owner of Ewood Foods, highlighted the strategic advantages of joining The Wholesale Group.
Describing the partnership as a perfect fit for the company's growth ambitions, Sutcliffe credited the new buying group for providing access to an extensive supplier network, a strong own-brand portfolio, and advanced digital marketing support.
He also emphasised that the group’s unique profit-sharing model and absence of membership fees made the decision to join an easy and logical one for securing long-term success.
"The huge benefits offered by the group, including a share of the profits and no membership fees, meant that it was an easy decision to make for our future success," Sutcliffe added.
Gittins reinforced the group’s growing appeal among independent wholesalers, stating that family-run businesses are thriving and that The Wholesale Group is offering them a dedicated platform for sustainable growth.
“We remain the only buying group with no membership fees and a share of the profit for every member, a unique selling point which has proved to be compelling in the current market," he added.