When the tennis tournament begins, it is officially summer – never mind the rain showers!
The Wimbledon Championships is officially a Grand Slam tennis tournament that is held at All England Lawn Tennis and Croquet Club in Wimbledon in London, almost immediately after the “warm-up” tournament at the Queens Club, a short distance away, has concluded.
This year, going into the championships, the winners from last year – Carlos Alcaraz as men’s singles winner and Markéta Vondroušová as Women’s champion, are present to defend their hard-won titles.
According to Wikipedia, this will be the tournament's third edition with a scheduled order of play on the first Sunday during the event, dubbed "Middle Sunday". In the old days, this day of rest, as it was often called, was only utilised for matches if there had been so much rain during the first week that the schedule was seriously behind.
And 2024 will be the first time since 1996 that neither of the Williams sisters will play -which makes those of us who remember Bjorn Borg, Martina Navratilova, Yvonne Goolagong (as she once was), Ilie Năstase and Jimmy Connors playing on centre Court feel even older.
At least this year Sue Barker will be back in the building,. So to speak, having stayed well away last year after leaving her BBC post.
Of course, for retailers, the tennis can provide a nice fillip for summer sales – Pimm’s and various strawberry flavoured products, together with soft drinks such as Robinsons, and spring water refreshments – not to mention the snacking opportunities for a nation transfixed in front of their TV, as KP Snacks’ Matt Collins explains below – all have a flavour of Wimbledon about them to help sales.
Don’t forget also that in this BBQ season, get-togethers with burgers and hot dogs will also be widespread, so that stocking up on the right bakery products is a Wimbledon=-wise move,.
Mark Frossell, Senior National Account Manager at St Pierre Groupe, explained to Asian Trader that Wimbledon Fortnight provides a key opportunity for convenience retailers who are in a unique position to capitalise on top-up shops, as one of the many sporting highlights shoppers will be gathering to enjoy at home this summer.
“Navigating unpredictable summer weather and wastage is a perennial problem for retailers, but Baker Street offers extended-life on its full range of products – from sliced loaves to burger buns – so retailers can ensure they have product on shelf when customers want it, without losing profit or wasting stock.
He confirms his experience that, if the sun is shining when Wimbledon is on, people will move the TV outside and have a BBQ, or if it’s raining, burgers and buns inside.
“Either way, the Baker Street brand is key to capitalising on sales opportunities. Consumers can recreate ‘stadia’ favourites with hot dogs and burgers for casual handheld dining, so as not to distract from the tennis.
“Savvy retailers will be aware that growth in the bakery sector is being driven by rolls, so Wimbledon Fortnight is a good time to look at cross-merchandising them by meal occasion, space-saving off fixture displays that direct footfall to key displays in-store and offering multiple facings to popular products.”
With the 2023 ATP Entry List including Djokovic, Medvedev, Alcaraz, Ruud, Kyrgios, Tsitsipas, Norrie and Murray, retailers should get set for another action-packed Wimbledon. Whatever happens on court, in store there are plenty of opportunities for stores to cater to shoppers who are keen to make the most of the action.
Endlessly refillable
This year, evian, the Official Water of The Championships, together with The All England Lawn Tennis Club, have announced that for the first time spectators at Wimbledon can stay hydrated with evian natural mineral water through a unique refill system encouraging refill and reuse behaviour throughout the day.
This expands the success of the first-of-its-kind refill system introduced for players last year as part of evian and Wimbledon’s joint work to reduce plastic packaging waste during The Championships.
evian refill stations can be found in six locations across the Grounds; three in food court areas and three mobile carts, as well as additional stations in the Queue.
Spectators can purchase evian natural mineral water unlimited refills to stay hydrated throughout their day at Wimbledon.
With six refill locations around the grounds, spectators can purchase unlimited refills of evian natural mineral water for £5 or a new limited-edition evian refillable bottle to mark the occasion, with unlimited refills for £25.
The idea is that such innovation will spur sales of evian in c-stores as customers see the refill in action on their TV screen.
“We know that refill plays, and will continue to play, a major role in the way people consume water here in the UK,” says Gemma Morgan, spokesperson for evian.
“The response to the player refill system last year was incredibly positive, so we want to expand refill to spectators to explore the potential at a larger scale.
“Through a bespoke solution for Wimbledon, for the first time ever our pristine mountain mineral water will be available for spectators to purchase through a refill system.
“As part of Wimbledon and evian’s joint sustainability journey, we have been exploring ways to champion refill and reuse behaviours. So, we are thrilled to be making a significant step forward with this year’s refill innovation.”
In fact, the All England Lawn Tennis Club commented that innovations such as this are key to helping achieve its goal of becoming Environment Positive by 2030, so it’s a case of sponsors and event working together.
Hattie Park, Sustainability Manager at The All England Lawn Tennis Club, said: “We continue to make improvements each year to reach our sustainability ambitions. Resource efficiency is one of our four focus areas and importantly one in which our guests can also play an active role.
“We want to design out waste and promote a culture of reuse, so working together with evian to evolve and expand the refill pilot to our guests at The Championships this year is a really important step forward. I am excited to see how it is received and what we can learn from it for future Championships.”
Danone UK & Ireland, makers of evian and a member of the UK Plastics Pact, has chosen one of the world’s most viewed sporting arenas to showcase a reuse and refill model to highlight how refill can become an active part of people’s everyday habits.
International climate action NGO WRAP (Waste & Resources Action Programme), which manages the UK Plastics Pact, welcomed the move.
“It’s a championship challenge for the industry – we’ve all got used to convenience, but we need to protect the environment,” said Harriet Lamb, Chief Executive Officer WRAP. “Bottled water is a staple buy for many people, but we all know plastic waste and litter from food and drink packaging is too high and this needs to be tackled.
“So expanding the refill system for natural source mineral water at Wimbledon is exciting and shows how we can move to alternative systems that go a long way to reduce plastic waste, particularly in such a controlled space. You can just refill your reusable water bottle. This is exactly the kind of innovation we need to happen more widely. I look forward to seeing the results of this pilot to add to our understanding of how the public will use refill, and what more could be done in the future. I hope to see similar schemes become common at other major sporting and cultural events – Danone have laid down the challenge!
“We’re pleased that Danone UK and Ireland, as an active participant of the UK Plastics Pact, has taken the step to showcase a high-profile reuse trial of evian waters with the players and spectators at Wimbledon. That definitely deserves a centre-court cheer.
Sarah Cumming, Vice President, Marketing, Danone UK & Ireland, added: “Health is at the heart of everything we do, and we work to offer healthier nutrition to consumers in the most sustainable way possible. Our water business is about delivering our pure natural source waters to consumers to enjoy. The methods in which we do that is an area of focus for continuous change and improvement.
“To do that we need to continually investigate, invest in and test new innovations. We are excited to offer evian natural mineral water refill at Wimbledon and for this to be a proof of concept to see the role refill could play in our natural source water portfolio more broadly.
“We are incredibly proud of our long-standing relationship with one of the world’s most prestigious sporting events, and prouder still to be launching possibly the most significant innovation in our waters portfolio with them at Wimbledon.”
Snack champs
Asian Trader talked to an old friend, KP Snacks’ Sales Director Matt Collins, about the snacks outlook for the tournament.
“With Wimbledon lined up for the summer, friends and family will be keen to enjoy the big events together,” said Matt, setting the scene. “To maximise enjoyment and bring extra flavour to the games, consumers will be seeking out their favourite snacks, creating a crucial opportunity for retailers to drive sales and footfall.
He explains that to capitalise on this trend and the strength of the Sharing segment, it’s all about larger pack sizes: “Retailers should stock a range of Sharing CSN products. Worth £1.72billion, Sharing is the largest segment in CSN and is growing strongly at +9.3%,” he says.
“At KP Snacks, we are catering to the growth of sharing occasions with a diverse portfolio of tasty snacks to generate demand and drive sales. Our exciting range has something for everyone from KP Nuts, Butterkist, Penn State Pretzels and of course Tyrrells crisps.”
Wimbledon is all about sports and therefore health is part of the equation. As Matt outlines, healthier Snacking is on the rise, with this segment growing +3.6% as consumers remain health-conscious and the category adapts to HFSS legislation.
“popchips is rated as the number one ‘Better for You’ bagged snack brand in the sharing pack format,” he suggests. “Coming in at under 100 calories per serving and with a third less fat than the market leader, popchips provides a more permissible snack without compromising on big flavour.
Launched last year, popchips Hot & Spicy is available in 85g Sharing format, bringing a kick to the Healthier Snacking segment. Perfect for consumers who are looking for a tasty, healthier product to enjoy when watching sports, popchips Hot & Spicy capitalises on ‘Spicy’ being the third fastest-growing flavour profile.”
And don’t neglect nuts neither! Exempt from HFSS legislation, Nuts offer a delicious treat whilst watching sports at home with friends. “Worth £97.9m RSV and growing +3.1% , the KP Nuts portfolio offers delicious flavours in a range of sharing formats and leads the category as the UK’s number one branded nut,” Matt reveals.
“Bringing big, bold flavours to evening sharing, the largest occasion within both nuts and sharing , our KP Nuts Flavour Kravers range was recently expanded with the launch of two new coated variants: Crunchy Coated Aromatic Thai Chilli and Crunchy Coated Katsu Curry. Designed to attract new shoppers to the Nuts segment, the new KP Nuts Flavour Kravers products deliver innovative flavours and a satisfyingly crunchy and crispy texture.”
Another product that is perfect for those nail-biting set points is of course popcorn, an “ideal partner” to the excitement and entertainment of sporting occasions this summer, says Matt, and with a 35.4% market share of the popcorn segment, Butterkist must be the nation’s favourite popcorn.
“For shoppers looking for sweeter snacking moments, our Butterkist Crunchy Hazelnut Chocolate flavour toffee popcorn is the perfect product to add fun and indulgence to any summer sporting occasion. The innovative flavour bridges the gap between popcorn and chocolate confectionary to create a sweet and irresistible snack,” he says
Remember, too, that Wimbledon is a special occasion, and a special occasion means an opportunity to merchandise premium products.
“We know there is a high demand for premium lines as consumers look to make in-home occasions feel more special, with 46% of shoppers more inclined to trade up to premium food and drink options when dining at home . Tyrrells 150g Sharing bags are key products to capitalise on, offering classic and tasty flavours. Full of personality, the Tyrrells brand has taste and quality at the heart of its offering and delivers the perfect accompaniment to a glass of wine or cider.”
Matt’s merchandising aces
To maximise sales this summer, retailers should introduce themed displays, fixtures and promotions to entice shoppers and encourage impulse purchases, which make up 70% of Bagged Snacks sales.
It’s important that retailers also continue to stock a strong core range of leading CSN products. Last year, we launched our ‘25 to Thrive’ ranging advice to provide a core recommendation of must-stock SKUs from multiple suppliers. The impartial category-wide advice has been designed to help retailers bag their share of CSN sales, with the category now worth over £4.3bn and experiencing strong growth of +8% .
By stocking the ‘25 to Thrive’ range and positioning CSN fixtures with prominence, retailers can revive their sales, drive impulse purchases and thrive in a competitive market this summer.
A Southowram retailer has helped 100 children from the local primary school enjoy a hot breakfast through his retail connections with Parfetts, setting new benchmark of how a convenience store can impact its community.
Jeevan Chatha, who runs the Go Local Extra store on Law Lane in Southowram, made the donation as part of his broader support of local causes.
Since buying the store in May 2024, Chatha has established it as a key part of the local community. He provided 100 Quaker Oat So Simple Porridge pots to Withinfields Primary School in Southowram to support the school's breakfast club.
Chatha, who attended Withinfields with his older brother and sister, was instrumental in helping to secure the breakfast pots through his retail connections with Parfetts.
He said the store plans to support the school as much as possible in the future. He also recently secured a pallet of Lucozade, which he provided to the local junior football team, Beacon Rangers FC, which plays some of its games at the school’s playing fields.
Working closely with wholesaler Parfetts, Chatha has established a very busy store that is already an integral part of the community it serves. He is on first-name terms with the school's parents and pupils.
Chatha commented, “Being part of the local community is incredibly important to me, and I aim for our store to be seen as more than just a convenience store.
"We aim to serve the community by providing the kind of store that meets all their needs while fostering community spirit by supporting vital local initiatives, such as the school's breakfast club.
“Having attended the primary school myself, I'm grateful for the opportunity to give back and maintain my connection. The school has numerous ongoing projects, and I'm eager to get involved with these as well.
"The support from Parfetts and the Go Local Extra team has been invaluable, as they encourage active community engagement.”
Chatha opened his first Go Local store last year after his father ran an independent convenience store nearby in the village for over 25 years. He worked in the store before acquiring the old village library building and converting it into a Go Local Extra store.
Michael Shanahan, regional account manager - Midland, PepsiCo UK & Ireland, said, “I was very happy to be involved with this initiative not only from a brand perspective but also supporting the local school and the community with the breakfast club, with Quaker being a very strong brand and supports healthy breakfasts which keeps you fuller, for longer.”
Parfetts is an employee-owned business, and its employees play a significant role in the company’s success and its retailers.
Guy Swindell, joint managing director at Parfetts, said, “We've collaborated closely with Jeevan and his team, who have transformed their new store into a thriving success and a vital part of the community.
"As a business, it's crucial for us to connect with our customers on multiple levels and support the causes that matter to them. With Jeevan leading the way, I am confident that this store will achieve even greater success and play an increasingly significant role in positively impacting the local community.”
A leading retailers' body has raised concern that Employment Rights Bill risks punishing responsible businesses rather than focusing on unscrupulous employers.
According to amendments tabled by the government to its flagship employment legislation, all British workers, including nearly a million agency workers, will be entitled to a contract which reflects the hours they regularly work.
Government said the amendments will offer increased security for working people to receive reasonable notice of shifts and proportionate pay when shifts are cancelled, curtailed or moved at short notice – whilst retaining the necessary flexibility for employers in how they manage their workforces.
Responding to the tabled amendments on the Employment Rights Bill, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “The BRC supports the Government’s goal to ensure improved employment practices.
"We want a level playing field for responsible businesses, which means tackling unscrupulous employers and we support measures to crack down on those who exploit their workforce.
“While Government has been listening to the concerns of businesses, the latest amendments show that they have much further to go if they wish to reach a place which protects employees while supporting investment in jobs.
"We welcome the changes made around collective consultation, but further amendments are urgently needed, particularly in relation to guaranteed hours and trade unions.
“The focus of the Employment Rights Bill should be on unscrupulous employers who undermine confidence in the labour market, instead the current regulations risk punishing responsible businesses who provide employment.
"We will continue to work closely with Government on the future of the Bill to ensure a progressive approach that avoids raising the costs of employment for those already doing things well and limiting the flexibility for staff, which is so important in retail.
"This pragmatism and collaboration also needs to continue beyond the passage of the Bill, as the implementation detail of various areas is still to be worked through.”
Calling the bill "biggest upgrade to workers’ rights in a generation", Deputy Prime Minister Angela Rayner said that for too long millions of workers have been forced to face insecure, low paid and irregular work, while the economy is blighted by low growth and low productivity.
"We have been working closely with businesses and workers to progress this landmark bill and deliver our Plan for Change - unleashing growth and making work pay for everyone."
Leading confectionery manufacturer Perfetti Van Melle has appointed Rob Lockley as its new commercial managing director in the UK.
Lockley joined the team as sales director 18 months ago, where he has played a leading role in boosting performance across the four major brands: Mentos, Chupa Chups, Fruit-tella and Smint.
His leadership comes at an exciting time for the business, which is now valued at £131.6 million, growing at 3.6 per cent YOY, and well ahead of the market which has seen a 0.9 per cent value decline since last year.
In 2024, Perfetti Van Melle saw incredible performance growth including innovative new launches such as Mentos Discovery, which delivered a staggering £1.3m in value sales alone. Perfetti Van Melle brand’s value growth of 9.1 per cent in the final month of 2024, driven by Mints and Sweets, contributed to a market value share of 4.85 per cent.
With Lockley at the helm, 2025 is set to be another big year for the business, capitalising on innovation and growing distribution across all channels.
Over the past 30 years, he has worked with some of the UK’s largest grocery brands including Kelloggs, CCEP, Mars Wrigley and Muller. His experience in blue chip companies paired with his work at start-up Fulfil nutrition, where he helped prepare the brand for acquisition by Ferrero has fuelled him with a passion to help challengers come out on top.
“I am thrilled to be taking this next step in my career with Perfetti Van Melle. I’ve spent the last 18 months immersing myself back into the world of confectionery, which in the UK is now worth £1.6 billion, the opportunities are endless,” Lockley said.
“The retail environment is moving at a rapid pace and we need to ensure we’re evolving alongside it, bringing fresh thinking and new shopper missions to the forefront. Our brands exude quality, which is half the battle given taste is the number one purchase driver. As challengers we have a mischievous role to play; we can be fun, bold and disruptive to achieve our goals. In 2025 we will be agile, leveraging the skills and capabilities of our wonderful team in a market that is ripe for change.”
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UK supermarket anti-competitive practices under scrutiny
The Competition and Markets Authority (CMA) has identified 107 breaches of the Groceries Market Investigation (Controlled Land) Order 2010 by Co-op, raising serious concerns about the retailer’s compliance with competition regulations.
The breaches, detailed in an open letter published on Wednesday by the CMA, relate to land agreements that restricted competition by preventing rival supermarkets from opening nearby. The Order was introduced to prevent large grocery retailers from using such agreements to limit consumer choice and stifle market competition.
Following a previous case involving Tesco in 2020, the CMA had instructed all large grocery retailers, including Co-op, to review their compliance with the Order.
The CMA’s investigation into Co-op confirmed that 107 breaches had occurred since the Order came into force, with three still remaining unresolved at the time of the letter’s publication.
Despite the significant number of breaches, the CMA acknowledged that “Co-op has proactively taken steps to address the root causes of these breaches, has cooperated with the CMA to date and is now working with the CMA to take further remedial action to address the breaches identified.”
Additionally, the retailer will now provide annual compliance reports to the CMA to ensure future adherence to the regulations.
However, the CMA expressed strong concerns over the scale of the breaches, stating that they demonstrate “significant failures in compliance for a business of Co-op’s size, resources and standing,” particularly given that the Order has been in force since 2010.
The CMA now expects Co-op to promptly rectify the remaining breaches.
Since it launched its probe in 2020, the regulator has forced Waitrose to re-write anti-competitive land deals, secured agreements from Morrisons and Marks and Spencer to stop using such land agreements, and warned Sainsbury's and Asda over the use of these agreements.
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Usdaw report highlights rising retail crime and violence
Shocking details of racial and sexual abuse have emerged in retail trade union Usdaw's annual crime survey, which also reports increasing number of shop thefts. The report also shows that violence continues to remain at "double the pre-pandemic levels".
Based on the survey of nearly 10,000 retail staff, Usdaw's report released today (5) shows that shoplifting has nearly doubled since the pandemic and rose by 23 per cent last year.
The survey also found that while the situation has improved since the exceptionally high levels during the pandemic, abuse, threats and assaults remain higher than pre-Covid levels in 2019.
Usdaw’s survey of 9,481 retail staff found that in the last twelve months, most retail workers (77 per cent) experienced verbal abuse, while half (53 per cent) reported to have been threatened by a customer. About one in ten were assaulted.
Some of the incident mentioned in the report highlights the kind of abuse that retail workers have to face at their work place.
The report notes that the leading cause of customer frustration is short-staffing.
Shoplifting increased significantly during 2024, with the police and employers both recording higher levels of incidents, and this is reflected in it being a major flashpoint for abuse of retail staff.
Enforcement of the law remains a considerable issue for retail staff, particularly alcohol sales and other age-restricted products. A key argument for a protection of retail workers law is that legislators passing laws should offer suitable protection for those who are enforcing them, states the report.
Harassment is relatively low among the whole sample, but the survey found that racial harassment among all non-white workers is 48 per cent and is slightly higher at 52 per cent for non-white women. One-third of women under 27 suffered sexism.
The report mentions some of the comments shop workers shared when responding to Usdaw’s survey.
"Homophobic comments, threats to hurt me because I refused a sale, mocking me when asked for ID. I was once held up at knifepoint. Often told to f**k off," stated one worker.
“Sworn at regularly, particularly by young customers when asked for ID for cigarettes and energy drinks. Had bottles of medicine thrown at me.”
"Daily personal insults. Swearing because I can’t sell them alcohol because they’re drunk. One squared up to me and threatened me with physical violence," states the report citing a statement from a retail staff.
Commenting on the survey's findings, Paddy Lillis – Usdaw General Secretary, says that no-one should feel afraid to go to work, but our evidence shows that too many retail workers are.
"It is shocking that over three-quarters of our members working in retail are being abused, threatened and assaulted for simply doing their job and serving the community. They provide an essential service and deserve our respect and the protection of the law.
"Our members have reported that they are often faced with hardened career criminals and we know that retail workers are much more likely to be abused by those who are stealing to sell goods on.
"Theft from shops and armed robbery were triggers for 66 per cent of these incidents. Violence and abuse are not an acceptable part of the job and much more needs to be done to protect shop workers. So, we are delighted that the Government has listened and last week introduced the Crime and Policing Bill in to the House of Commons, with measures to address these significant issues.
“We now look forward to a much-needed protection of retail workers’ law; ending the indefensible £200 threshold for prosecuting shoplifters, which has effectively become an open invitation to retail criminals; and funding for more uniformed officer patrols in shopping areas, along with Respect Orders for offenders.
"We will review the details for the provisions and look forward to engaging with the Government as the Bill goes through Parliament, with the first debate and vote due to take place on Monday.
“Scotland has had a protection of shop workers law in place since 2021, after Labour’s Daniel Johnson MSP promoted the legislation, and it has already been used in around 10,000 incidents. The Northern Ireland Executive has agreed to introduce similar measures in due course.
"After many years of campaigning alongside retail employers, it really now feels like governments are listening and taking action to give all retail workers across the UK the protections and respect they deserve.”
These findings follow similar trends to recent reports from British Retail Consortium, which found significant increases in violence and abuse against shop workers alongside much higher levels of shoplifting, which are costing the industry £4 billion in lost stock and security measures.
Helen Dickinson, Chief Executive of the British Retail Consortium, stated that Usdaw’s findings are another appalling reminder of what so many people working in our industry can face.
"No one should go to work fearing for their safety, and yet our most recent crime survey showed incidents of violence and abuse soaring to record levels. A confrontation may be over in minutes, but for many victims, their families and colleagues, the physical and emotional impact can last a lifetime.
"We owe it to the three million hardworking people working in retail to bring the epidemic of crime to heel, and we look forward to seeing the crucial legislation to protect retail workers enacted as soon as possible.”